IPsoft Amelia vs. Kore.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amelia
Score 9.0 out of 10
N/A
IPsoft headquartered in New York offers Amelia, the company's artificial intelligence conversational bot for customer communication.N/A
Kore.ai
Score 7.9 out of 10
N/A
Kore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants. The Multi-engine NLP technique and intelligence capabilities of the platform are designed to understand the user's intent and give rapid resolution. Using the no-code capabilities, users can create conversational experiences without writing code;…N/A
Pricing
IPsoft AmeliaKore.ai
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
AmeliaKore.ai
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
IPsoft AmeliaKore.ai
Top Pros

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Top Cons

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User Ratings
IPsoft AmeliaKore.ai
Likelihood to Recommend
-
(0 ratings)
8.5
(2 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
IPsoft AmeliaKore.ai
Likelihood to Recommend
IPsoft
No answers on this topic
Kore.ai
It is a very flexible virtual assistance tool that is easy to develop enterprise-level complex bots without the knowledge of highly skilled programming. The platform has a straightforward and user-friendly interface. It has excellent documentation and answers all the possible questions of clients. Moreover, its customer support is really great. It is one of the fastest chatbot development platforms that are scalable, easy to integrate, and provides various domain support. Overall I had a great experience with Kore.ai.
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Pros
IPsoft
No answers on this topic
Kore.ai
  • Virtual Assistants.
  • Customer Journeys.
  • Bot Development.
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Usability
IPsoft
No answers on this topic
Kore.ai
For new users, it has one of the best UI/UX experiences. One can easily get used to the platform and integrate enterprise-level intelligent chatbots. It uses many AI algorithms that understand the queries very effectively and helps resolve client issues. You don't need any prior high-level experience in coding to build chatbots and can easily integrate a chatbot with the Kore.ai platform.
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Support Rating
IPsoft
No answers on this topic
Kore.ai
Our experience using Kore.ai makes it one of the best AI chatbot platforms we have ever used. Kore.ai bot builder is extremely easy to use and does not require technical expertise to make it live. A change in the flow can be made whenever required with the bot.
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Return on Investment
IPsoft
No answers on this topic
Kore.ai
  • Assisted in solving customer questions.
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ScreenShots

Kore.ai Screenshots

Screenshot of Conversation Driven Dialog Builder - Feed user and IVA interactions as messages, and the platform automatically converts them into executable dialog tasks. Making it easier for non-developers to build sophisticated IVAs.Screenshot of Explainable AI - Debug the logic behind AI, use this information to make necessary changes, and fine-tune the performance.Screenshot of Simple UI to train the IVA for intents, entities, synonyms, and traitsScreenshot of Analytics to track intent recognition rate, successful/unsuccessful interactions, dropoffs, popular channels and languages, NLP metrics, conversation flows and other critical metrics.