IQVIA Digital Site Suite vs. MasterControl Clinical Excellence

MasterControl Clinical Excellence would be great for short or long-term projects where regulatory approval flows are required. It would not be great as an Onboarding platform or learning management system as the user interface is not extremely intuitive nor is the design super user friendly or modern. It does do a few core things very well, which include storing documentation and managing streamlined approval processes.

Incentivized

• Document control and revision history to support a robust quality management system.
• Enabling business process workflows.
• The ability to create custom web forms to meet specific company needs.

Incentivized

• When starting packets you get multiple emails daily while a packet is in progress, some emails come when it is not your turn to make any edits. Too many notifications.
• It is sometimes difficult to see who has seen all levels of a document in a packet before you sign off. Everyone may not get a chance to view it.
• Search function is good but simple searches can turn up too many unnecessary results.

Incentivized

I was not involved in the process of selecting MasterControl so I am unaware of the alternatives.

Incentivized

• We were able to successfully complete our project requirements.
• We were able to use the system to coordinate document approval across a large organization.
• The system offered automated reminders which saved us the time and energy of managing reminders manually.

Incentivized