isolved vs. UKG Workforce Central (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
isolved
Score 7.0 out of 10
N/A
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
$4
Per Employee Per Month
UKG Workforce Central (discontinued)
Score 6.6 out of 10
N/A
UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
Pricing
isolvedUKG Workforce Central (discontinued)
Editions & Modules
isolved
$4.00
Per Employee Per Month
No answers on this topic
Offerings
Pricing Offerings
isolvedUKG Workforce Central (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
isolvedUKG Workforce Central (discontinued)
Considered Both Products
isolved
Chose isolved
Isolved is the BEST payroll company we have used! Hands down. Very easy to navigate and the payroll process is a breeze.
UKG Workforce Central (discontinued)

No answer on this topic

Top Pros
Top Cons
Features
isolvedUKG Workforce Central (discontinued)
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
isolved
7.1
144 Ratings
10% below category average
UKG Workforce Central (discontinued)
-
Ratings
Employee demographic data7.9122 Ratings00 Ratings
Employment history6.8119 Ratings00 Ratings
Job profiles and administration7.6111 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.8117 Ratings00 Ratings
Organizational charting7.268 Ratings00 Ratings
Organization and location management7.293 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)6.687 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
isolved
7.7
153 Ratings
4% below category average
UKG Workforce Central (discontinued)
-
Ratings
Pay calculation8.4149 Ratings00 Ratings
Support for external payroll vendors6.368 Ratings00 Ratings
Off-cycle/On-Demand payment7.098 Ratings00 Ratings
Benefit plan administration7.2110 Ratings00 Ratings
Direct deposit files8.5149 Ratings00 Ratings
Salary revision and increment management8.2121 Ratings00 Ratings
Reimbursement management8.481 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
isolved
7.2
127 Ratings
11% below category average
UKG Workforce Central (discontinued)
-
Ratings
Approval workflow6.9102 Ratings00 Ratings
Balance details7.5124 Ratings00 Ratings
Annual carry-forward and encashment7.195 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
isolved
7.9
145 Ratings
3% below category average
UKG Workforce Central (discontinued)
-
Ratings
View and generate pay and benefit information8.0144 Ratings00 Ratings
Update personal information8.1138 Ratings00 Ratings
View company policy documentation7.991 Ratings00 Ratings
Employee recognition7.151 Ratings00 Ratings
View job history8.5112 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
isolved
8.0
45 Ratings
3% above category average
UKG Workforce Central (discontinued)
-
Ratings
Tracking of all physical assets8.045 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
isolved
7.5
134 Ratings
1% below category average
UKG Workforce Central (discontinued)
-
Ratings
Report builder7.9127 Ratings00 Ratings
Pre-built reports7.0131 Ratings00 Ratings
Ability to combine HR data with external data7.567 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
isolved
7.5
108 Ratings
7% below category average
UKG Workforce Central (discontinued)
-
Ratings
New hire portal7.4107 Ratings00 Ratings
Manager tracking tools7.674 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
isolved
7.6
34 Ratings
7% below category average
UKG Workforce Central (discontinued)
-
Ratings
Corporate goal setting7.625 Ratings00 Ratings
Individual goal setting7.629 Ratings00 Ratings
Line-of sight-visibility7.725 Ratings00 Ratings
Performance tracking7.731 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
isolved
7.4
54 Ratings
7% below category average
UKG Workforce Central (discontinued)
-
Ratings
Performance plans7.446 Ratings00 Ratings
Performance improvement plans7.445 Ratings00 Ratings
Review status tracking7.948 Ratings00 Ratings
Review reminders7.047 Ratings00 Ratings
Multiple review frequency7.443 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
isolved
7.6
33 Ratings
4% below category average
UKG Workforce Central (discontinued)
-
Ratings
Create succession plans/pools7.721 Ratings00 Ratings
Candidate ranking7.628 Ratings00 Ratings
Candidate search7.530 Ratings00 Ratings
Candidate development7.724 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
isolved
7.9
50 Ratings
2% above category average
UKG Workforce Central (discontinued)
-
Ratings
Job Requisition Management7.738 Ratings00 Ratings
Company Website Posting8.145 Ratings00 Ratings
Publish to Social Media8.038 Ratings00 Ratings
Job Search Site Posting8.041 Ratings00 Ratings
Duplicate Candidate Prevention7.738 Ratings00 Ratings
Applicant Tracking8.140 Ratings00 Ratings
Notifications and Alerts7.848 Ratings00 Ratings
Best Alternatives
isolvedUKG Workforce Central (discontinued)
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Jolt
Jolt
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
isolvedUKG Workforce Central (discontinued)
Likelihood to Recommend
7.7
(166 ratings)
6.7
(38 ratings)
Likelihood to Renew
9.9
(21 ratings)
5.0
(11 ratings)
Usability
8.4
(12 ratings)
-
(0 ratings)
Availability
9.0
(5 ratings)
-
(0 ratings)
Performance
9.0
(4 ratings)
-
(0 ratings)
Support Rating
7.2
(21 ratings)
7.1
(8 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.9
(5 ratings)
8.0
(1 ratings)
Implementation Rating
7.0
(10 ratings)
-
(0 ratings)
Configurability
8.2
(3 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
8.7
(3 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(6 ratings)
-
(0 ratings)
Vendor pre-sale
8.7
(5 ratings)
-
(0 ratings)
User Testimonials
isolvedUKG Workforce Central (discontinued)
Likelihood to Recommend
isolved
Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.
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Discontinued Products
This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
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Pros
isolved
  • Payroll Processing (timely and accurate).
  • Customer Service (dedicated account service representative, who gets to know your company's needs).
  • Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
  • Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).
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Discontinued Products
  • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
  • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
Read full review
Cons
isolved
  • More reminder notifications would be great!
  • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
  • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
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Discontinued Products
  • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
  • System errors - the system crashes regularly on us with no real explanation why
  • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
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Likelihood to Renew
isolved
Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
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Discontinued Products
Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
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Usability
isolved
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
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Discontinued Products
No answers on this topic
Reliability and Availability
isolved
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
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Discontinued Products
No answers on this topic
Performance
isolved
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
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Discontinued Products
No answers on this topic
Support Rating
isolved
I gave this rating because for the most part I am always responded to quickly. More recently there have been a couple of times where it has taken a couple of days for me to get a reply. I also said I would receive a call back same day and that did not happen. It eventually was handled. after a couple of days
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Discontinued Products
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
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In-Person Training
isolved
All over the phone, but it was comprehensive.
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Discontinued Products
No answers on this topic
Online Training
isolved
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
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Discontinued Products
No answers on this topic
Implementation Rating
isolved
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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Discontinued Products
No answers on this topic
Alternatives Considered
isolved
I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
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Discontinued Products
Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
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Contract Terms and Pricing Model
isolved
Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
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Discontinued Products
No answers on this topic
Scalability
isolved
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
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Discontinued Products
No answers on this topic
Return on Investment
isolved
  • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
  • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
Read full review
Discontinued Products
  • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
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