isolved

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
isolved
Score 7.0 out of 10
N/A
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
$4
Per Employee Per Month
Pricing
isolved
Editions & Modules
isolved
$4.00
Per Employee Per Month
Offerings
Pricing Offerings
isolved
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
isolved
Considered Both Products
isolved
Chose isolved
Asure was a very small business platform with a very weak tax engine, so isolved has been a huge improvement for us. I would say in comparison to Proliant, isolved lacks on the report writer, true SSO with Employee Navigator and the report writer.
UKG is similar in the sense of …
Chose isolved
There is no comparison, iSolved if far more robust in its features, user friendly and top notch customer service. We could not be as efficient and compliant without iSolved. we would sit on hold, or if we were lucky enough to get someone to answer it would take hours and often …
Chose isolved
I have used adp before. It is a good product that has good uses but can less useful that isovled. I personally think isolved is incredibly configurable which can cause a bit of a learning curve but once you do you have the ability to do more than other places.
Chose isolved
I've used a couple other payroll products in the past......they do not rise up to the efficiencies and top notch customer support isolved does.
Chose isolved
isolved Payroll is more affordable than Paychex Payroll. Paychex HR is more affordable than isolved HR. Toast Payroll is more complicated than isolved. Toast doesn't offer much HR service. Paycom is much more like self-service, which the support is not as great as isolved.
Chose isolved
A much more user-friendly system for the standard user and reporting ability.
Chose isolved
Very similar platform and super easy to use. A lot comes down to ease of use and cost for my clients. With Paylocity, a lot of things are included where isolved charges extra. isolved and Paylocity are the only systems I recommend to clients and let them choose what will …
Chose isolved
Quick Books was HORRIBLE compared to iSolved. So blessed that we DO NOT use Quick Books!!! Hallelujah!!!
Chose isolved
iSolved is very user friendly and the reporting is great
Chose isolved
isolved is much more user friendly than ADP and support staff is more eager to help.
Chose isolved
Our customer service with Isolved has been spot on, I can not say that for their predecessor. Our payroll is more seamless and less labor intensive. Our employee's have a better understanding now that they are more involved. All in all all the changes are to numerous to …
Chose isolved
I have only used ADP before. I can say that isolved is much smoother and easier to navigate through and use. isolved seems to have a much more organized team and process when it comes to troubleshooting something or creating something. I really do prefer isolved over ADP due to …
Chose isolved
Paychex can do a lot of the same things, but less complicated. They have a more simplified approach to their interface. However, it does not give you the autonomy to mold templates and policies specific to your needs as easily as isolved.
Chose isolved
isolved is comparable to them in features and cost. We selected isolved because it's easy to use.
Chose isolved
I heard bad things about the other company. I solved seems so much easier to navigate and manage employees. There is so much more that Isolved can do that other may not know about. It really is the best.
Chose isolved
The reporting and user interface is a lot easier in isolved. reporting is better as well.
Chose isolved
Paychex is a very simplified HR/Payroll software which makes it easy for people to figure out how to utilize their tools, but isolved, though more complex, has the capability to do much more and give better information.
Chose isolved
I have most experience with ADP WFN and Paychex Flex and can say isolved is a better fit for our company than either of these. isolved has better customer service and is a better fit and value given our size and industry.
Chose isolved
Isolved is MUCH better at communicating and customer service. The isolved People Cloud is mostly user friendly and allows our company to access whatever data we need, at anytime.
Top Pros
Top Cons
Features
isolved
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
isolved
7.1
144 Ratings
10% below category average
Employee demographic data7.9122 Ratings
Employment history6.8119 Ratings
Job profiles and administration7.6111 Ratings
Workflow for transfers, promotions, pay raises, etc.6.8117 Ratings
Organizational charting7.268 Ratings
Organization and location management7.293 Ratings
Compliance data (COBRA, OSHA, etc.)6.687 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
isolved
7.7
153 Ratings
4% below category average
Pay calculation8.4149 Ratings
Support for external payroll vendors6.368 Ratings
Off-cycle/On-Demand payment7.098 Ratings
Benefit plan administration7.2110 Ratings
Direct deposit files8.5149 Ratings
Salary revision and increment management8.2121 Ratings
Reimbursement management8.481 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
isolved
7.2
127 Ratings
11% below category average
Approval workflow6.9102 Ratings
Balance details7.5124 Ratings
Annual carry-forward and encashment7.195 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
isolved
7.9
145 Ratings
3% below category average
View and generate pay and benefit information8.0144 Ratings
Update personal information8.1138 Ratings
View company policy documentation7.991 Ratings
Employee recognition7.151 Ratings
View job history8.5112 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
isolved
8.0
45 Ratings
3% above category average
Tracking of all physical assets8.045 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
isolved
7.5
134 Ratings
1% below category average
Report builder7.9127 Ratings
Pre-built reports7.0131 Ratings
Ability to combine HR data with external data7.567 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
isolved
7.5
108 Ratings
7% below category average
New hire portal7.4107 Ratings
Manager tracking tools7.674 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
isolved
7.7
34 Ratings
6% below category average
Corporate goal setting7.625 Ratings
Individual goal setting7.629 Ratings
Line-of sight-visibility7.725 Ratings
Performance tracking7.731 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
isolved
7.4
54 Ratings
7% below category average
Performance plans7.446 Ratings
Performance improvement plans7.445 Ratings
Review status tracking7.948 Ratings
Review reminders7.047 Ratings
Multiple review frequency7.443 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
isolved
7.6
33 Ratings
4% below category average
Create succession plans/pools7.721 Ratings
Candidate ranking7.628 Ratings
Candidate search7.530 Ratings
Candidate development7.724 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
isolved
7.9
50 Ratings
2% above category average
Job Requisition Management7.738 Ratings
Company Website Posting8.145 Ratings
Publish to Social Media8.038 Ratings
Job Search Site Posting8.041 Ratings
Duplicate Candidate Prevention7.738 Ratings
Applicant Tracking8.140 Ratings
Notifications and Alerts7.848 Ratings
Best Alternatives
isolved
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternatives
User Ratings
isolved
Likelihood to Recommend
7.7
(166 ratings)
Likelihood to Renew
9.9
(21 ratings)
Usability
8.4
(12 ratings)
Availability
9.0
(5 ratings)
Performance
9.0
(4 ratings)
Support Rating
7.2
(21 ratings)
In-Person Training
9.1
(1 ratings)
Online Training
8.9
(5 ratings)
Implementation Rating
7.0
(10 ratings)
Configurability
8.2
(3 ratings)
Contract Terms and Pricing Model
8.2
(1 ratings)
Ease of integration
8.7
(3 ratings)
Product Scalability
8.9
(5 ratings)
Vendor post-sale
8.1
(6 ratings)
Vendor pre-sale
8.7
(5 ratings)
User Testimonials
isolved
Likelihood to Recommend
isolved
Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.
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Pros
isolved
  • Payroll Processing (timely and accurate).
  • Customer Service (dedicated account service representative, who gets to know your company's needs).
  • Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
  • Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).
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Cons
isolved
  • More reminder notifications would be great!
  • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
  • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
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Likelihood to Renew
isolved
Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
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Usability
isolved
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
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Reliability and Availability
isolved
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
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Performance
isolved
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
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Support Rating
isolved
I gave this rating because for the most part I am always responded to quickly. More recently there have been a couple of times where it has taken a couple of days for me to get a reply. I also said I would receive a call back same day and that did not happen. It eventually was handled. after a couple of days
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In-Person Training
isolved
All over the phone, but it was comprehensive.
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Online Training
isolved
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
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Implementation Rating
isolved
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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Alternatives Considered
isolved
I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
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Contract Terms and Pricing Model
isolved
Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
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Scalability
isolved
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
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Return on Investment
isolved
  • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
  • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
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