Ivanti Neurons for ITAM (formerly Ivanti IT Asset Management Suite) consolidates IT asset data and lets users track, configure, optimize and strategically manage assets through the full lifecycle. The solution's configurable design helps users define and follow workflows or implement out-of-the-box processes.
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SolarWinds Service Desk
Score 8.2 out of 10
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SolarWinds Service Desk (formerly Samanage) is a cloud-based, multi-tenant IT service desk and asset management software for IT and enterprise service management. Samanage is on a single, always new instance of software. The service desk includes a self-service portal, service catalog, knowledge base, and SLA management tool. The integrated agent-based asset management solution collects contracts and licensing data from Windows, Mac, Linux, and Unix systems.
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Pricing
Ivanti Neurons for ITAM
SolarWinds Service Desk (SSD)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ivanti IT Asset Management Suite
SolarWinds Service Desk
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Ivanti Neurons for ITAM
SolarWinds Service Desk (SSD)
Considered Both Products
Ivanti IT Asset Management Suite
No answer on this topic
SolarWinds Service Desk
Verified User
Vice-President
Chose SolarWinds Service Desk (SSD)
We selected Samanage due to the lack of complexity implementing it, making it perfect for an IT shop requiring it's first IT helpdesk system. The other systems considered were all too complex and not nearly as user-friendly to administer. With Samanage we were able to get a …
LANDesk did not offer the ability for us at the time to do anything other than track assets. Very poor reporting and ease of use was non-existent. Samanage was more robust in every aspect and offer more features and ease of use for both administrators and end-users.