Ivanti Neurons for MDM vs. Lookout

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ivanti Neurons for MDM
Score 7.8 out of 10
N/A
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.N/A
Lookout
Score 9.0 out of 10
N/A
Lookout, from the San Francisco-based company of the same name, is a platform offering mobile endpoint security.
$2.99
Per Device Per Month
Pricing
Ivanti Neurons for MDMLookout
Editions & Modules
No answers on this topic
Premium
$2.99
Per Device Per Month
Offerings
Pricing Offerings
Ivanti Neurons for MDMLookout
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ivanti Neurons for MDMLookout
Considered Both Products
Ivanti Neurons for MDM

No answer on this topic

Lookout
Chose Lookout
Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies …
Top Pros
Top Cons
Best Alternatives
Ivanti Neurons for MDMLookout
Small Businesses
Rippling
Rippling
Score 8.5 out of 10

No answers on this topic

Medium-sized Companies
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10
Sophos Mobile
Sophos Mobile
Score 8.2 out of 10
Enterprises
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Ivanti Neurons for MDMLookout
Likelihood to Recommend
7.6
(53 ratings)
9.0
(6 ratings)
Likelihood to Renew
8.0
(15 ratings)
-
(0 ratings)
Usability
5.0
(1 ratings)
10.0
(1 ratings)
Support Rating
9.0
(6 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Ivanti Neurons for MDMLookout
Likelihood to Recommend
Ivanti
For devices that require single-app mode (iOS) deployments are easy to manage. We are also able to control which OS features are available at a very granular level. What is often lacking are good guides illustrating how to implement certain features - for example, setting up single-app mode for the first time is not intuitive and should not require opening service requests with the helpdesk.
The tools for remote support require a lot of effort and have made implementation of this capability a financial decision instead of a technical one. By this I mean that it's better to request budget for professional services than to invest mine or my team's time, which makes it far less likely to get implemented. Things that cost money and require justifications to the finance team are disadvantaged from the word go.
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Lookout
Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.
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Pros
Ivanti
  • MobileIron has a very easy to deploy architecture. We reviewed other products before making our business decision to deploy MobileIron, and one of the reasons we selected MobileIron was due to the ease of deployment, the low footprint, and the ease of configuration.
  • MobileIron has a broad range of customizations and add-on products that make it an ideal product for a number of additional use cases. None of these use cases got business backing at BH Media, but Docs@Work and Apps@Work are two features that would make MobileIron an ideal tool for a customer who needs to allow BYOD or company devices the ability to access documents or applications without VPN.
  • MobileIron is supported by a large number of devices and their operating systems. In a company which allows BYOD devices, you can't always control what device a user is going to bring in. MobileIron has support for older devices and OS versions and is also quick to adopt newer devices, so a new device isn't shut out in the cold waiting for a vendor to update their software.
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Lookout
  • It emits alerts before any vulnerability found, thus avoiding damages.
  • It has a very simple interface so it is easy to use.
  • It allows the protection against vulnerabilities as well as the backup of information and search before the loss of the mobile or theft.
  • It runs in the background so it does not interrupt any activity.
  • Its access is very flexible since only the internet is required to access through the application or web.
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Cons
Ivanti
  • Documentation is hard to find. Most of MobileIron's (MI) documentation can only be accessed through an MI account. This, in itself, is not a problem. The problem is locating specific information. Typically with other MDMs, a quick google search will point you to the location of the documentation within the official website. The way MI has their documentation locked down, I cannot find anything I'm looking for through a google search. Also, there were times documentation is locked by permissions and links provided by support are inaccessible to me due to these restrictions.
  • Sales - The sales team can sometimes come off as not genuine. I understand the purpose of sales is to sell and make money for the company, but the approach sometimes feels artificial; they say they have to company's best interest in mind, but the push for a sell like a car salesman.
  • Many of the automation options are not explicitly available into MobileIron Core. I have to use a special scripting language to make MI do the things I need it to do, such as automatically retire devices that have been inactive for 60 days.
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Lookout
  • They're the global, mobile cyber experts we trust. They're ahead of the curve already. All I could suggest is, keep going in that direction.
  • Perhaps, send out an occasional , brief update on global trends that business executives should be aware of, even when Lookout is already on it.
  • Keep it brief, with a case study where a proactive action was taken and an event was avoided. Those would be shared enterprise-wide.
  • More PR about your proactive actions would be educational for us all. NO FUD, will ever work, but seeing that there are actions we can take, even to the newest of threats will be very effective.
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Likelihood to Renew
Ivanti
So far we have been very pleased with MobileIron and it has accomplished many of our goals. We are looking forward to continued improvements on Windows 8 platforms and Android PIM solutions. The only way that we would leave is if a solution came out that was better suited to work with Lotus Notes
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Lookout
No answers on this topic
Usability
Ivanti
Its easy to use but if you want to do any advanced features download the pdf and go though it.
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Lookout
I have never had any issue using the application since the UI and settings are laid out in an easy to follow way.
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Support Rating
Ivanti
I have been using MobileIron for years. As with any company, they suffered the constraints of growth. I don't normally deal with call-in support, but in the few instances that I have the level of support has gotten inherently better. My usual support experience is from a dedicated individual(s) from professional services. This is mainly because of the size of the deployment. This offers a resource that is thoroughly familiar with your environment. Another benefit is that you can contact them directly, which eliminates the handing off and starting over with multiple individuals. As a company they are extremely committed in their support structure and making it better. They send out audits and welcome any interaction and if there is a complaint they follow up with efficacy
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Lookout
No answers on this topic
Online Training
Ivanti
It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
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Lookout
No answers on this topic
Implementation Rating
Ivanti
None, implementation went great
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Lookout
No answers on this topic
Alternatives Considered
Ivanti
We've evaluated a number of other MDM solutions before finally deciding on MobileIron as our choice. These included AirWatch, Good, Citrix and IBM. None came close to the cost price point offered by MobileIron providing the same solutions. The initial setup/configuration was provided for free and training classes were exceptional. Other vendors did not offer the same level of support provided by MobileIron.
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Lookout
Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies connections that would otherwise go unseen without deep investigation. It helps prevent cybercriminals from sneaking into mobile devices and that's the key component for any mobile security solution. MobileIron and other competitor solutions have a similar offering, but based on network provider support I haven't need to look into the competition extensively.
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Return on Investment
Ivanti
  • MobileIron initially was a positive part of our mobile stack. However after two years, we are exploring in-house solutions as Mobile Iron has not been stable enough for our needs. We had a MobileIron-related outage last year that took a week to resolve and cost our business substantially.
  • I believe MobileIron is more effective with Android devices than iOS.
  • MobileIron seems better suited to devices that need to be updated/managed infrequently (~ 1/week or less often). For tablets that need daily MDM interactions, MobileIron was not sufficiently reliable.
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Lookout
  • Security is often hard to translate into ROI terms. However, having an option to locate a device does mitigate a possible large expense in fines or other issues with loss of data.
  • Minimal cost/support needs, does not significantly impact support staff. So can add support without additional costs.
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