Ivanti Neurons for MDM vs. ManageEngine Endpoint Central

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ivanti Neurons for MDM
Score 7.8 out of 10
N/A
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.N/A
ManageEngine Endpoint Central
Score 8.8 out of 10
N/A
Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.N/A
Pricing
Ivanti Neurons for MDMManageEngine Endpoint Central
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ivanti Neurons for MDMManageEngine Endpoint Central
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ivanti Neurons for MDMManageEngine Endpoint Central
Top Pros
Top Cons
Best Alternatives
Ivanti Neurons for MDMManageEngine Endpoint Central
Small Businesses
Rippling
Rippling
Score 8.5 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Enterprises
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ivanti Neurons for MDMManageEngine Endpoint Central
Likelihood to Recommend
7.6
(53 ratings)
8.9
(39 ratings)
Likelihood to Renew
8.0
(15 ratings)
9.5
(4 ratings)
Usability
5.0
(1 ratings)
9.1
(2 ratings)
Support Rating
9.0
(6 ratings)
8.2
(7 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
Ivanti Neurons for MDMManageEngine Endpoint Central
Likelihood to Recommend
Ivanti
For devices that require single-app mode (iOS) deployments are easy to manage. We are also able to control which OS features are available at a very granular level. What is often lacking are good guides illustrating how to implement certain features - for example, setting up single-app mode for the first time is not intuitive and should not require opening service requests with the helpdesk.
The tools for remote support require a lot of effort and have made implementation of this capability a financial decision instead of a technical one. By this I mean that it's better to request budget for professional services than to invest mine or my team's time, which makes it far less likely to get implemented. Things that cost money and require justifications to the finance team are disadvantaged from the word go.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine Endpoint Central is fantastic for a set and forget patching tool. This is great for the Windows clients that we have and provides good reporting and ensures machines are kept up to date and gives us good reporting on which machines are vulnerable in our organisation. Linux machines are not as well handled due to the multiple flavours of Linux that are out there. ManageEngine Endpoint Central only manages specific versions of Mac and Linux so it is best to check compatability ahead of time.
Read full review
Pros
Ivanti
  • MobileIron has a very easy to deploy architecture. We reviewed other products before making our business decision to deploy MobileIron, and one of the reasons we selected MobileIron was due to the ease of deployment, the low footprint, and the ease of configuration.
  • MobileIron has a broad range of customizations and add-on products that make it an ideal product for a number of additional use cases. None of these use cases got business backing at BH Media, but Docs@Work and Apps@Work are two features that would make MobileIron an ideal tool for a customer who needs to allow BYOD or company devices the ability to access documents or applications without VPN.
  • MobileIron is supported by a large number of devices and their operating systems. In a company which allows BYOD devices, you can't always control what device a user is going to bring in. MobileIron has support for older devices and OS versions and is also quick to adopt newer devices, so a new device isn't shut out in the cold waiting for a vendor to update their software.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Patch Management is very easy to use and deploy patches each month
  • Inventory Reporting is straight forward with multiple premade reports available
  • Remote Connections are very simple to use, it only takes 15 seconds to find and connect to a device.
  • Software Deployment and the Self serviceportal give you multiple ways of deploying your apps.
Read full review
Cons
Ivanti
  • Documentation is hard to find. Most of MobileIron's (MI) documentation can only be accessed through an MI account. This, in itself, is not a problem. The problem is locating specific information. Typically with other MDMs, a quick google search will point you to the location of the documentation within the official website. The way MI has their documentation locked down, I cannot find anything I'm looking for through a google search. Also, there were times documentation is locked by permissions and links provided by support are inaccessible to me due to these restrictions.
  • Sales - The sales team can sometimes come off as not genuine. I understand the purpose of sales is to sell and make money for the company, but the approach sometimes feels artificial; they say they have to company's best interest in mind, but the push for a sell like a car salesman.
  • Many of the automation options are not explicitly available into MobileIron Core. I have to use a special scripting language to make MI do the things I need it to do, such as automatically retire devices that have been inactive for 60 days.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • More granular access level controls for technicians (restrictions for juniors) on the Mobile Device Management add-on
  • Monitoring mobile data usage on mobile devices, this has been in the product pipeline for 5 years, but not yet implemented
  • Ability to remotely support company-owned mobile devices with no end-user permission. End-user needs to allow the remote session, when sometimes that's what we don't want since we're doing an investigation.
Read full review
Likelihood to Renew
Ivanti
So far we have been very pleased with MobileIron and it has accomplished many of our goals. We are looking forward to continued improvements on Windows 8 platforms and Android PIM solutions. The only way that we would leave is if a solution came out that was better suited to work with Lotus Notes
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
Read full review
Usability
Ivanti
Its easy to use but if you want to do any advanced features download the pdf and go though it.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Responds well to basic needs: 1. Update 2. Image/Re-image endpoints 3. Mass deployment 4. Pop-Up communications
Read full review
Support Rating
Ivanti
I have been using MobileIron for years. As with any company, they suffered the constraints of growth. I don't normally deal with call-in support, but in the few instances that I have the level of support has gotten inherently better. My usual support experience is from a dedicated individual(s) from professional services. This is mainly because of the size of the deployment. This offers a resource that is thoroughly familiar with your environment. Another benefit is that you can contact them directly, which eliminates the handing off and starting over with multiple individuals. As a company they are extremely committed in their support structure and making it better. They send out audits and welcome any interaction and if there is a complaint they follow up with efficacy
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The local distributor of the product is always available, however most support is received within an hour from India. We've had complex requirements and the support team went so far as to customize their mobile application to suit our unique needs. We honestly can't complain about any support we've received and it's always been very quick.
Read full review
Online Training
Ivanti
It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Implementation Rating
Ivanti
None, implementation went great
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Alternatives Considered
Ivanti
We've evaluated a number of other MDM solutions before finally deciding on MobileIron as our choice. These included AirWatch, Good, Citrix and IBM. None came close to the cost price point offered by MobileIron providing the same solutions. The initial setup/configuration was provided for free and training classes were exceptional. Other vendors did not offer the same level of support provided by MobileIron.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
WSUS (provided by Microsoft) is a MUCH inferior product, no flexibility at all, updates when it wants and how it wants and was generally not suit for purpose. In addition, endpoint offers all the other functionality that WSUS doesn't (as said earlier in my review, remote control, endpoint security and much more).
Read full review
Return on Investment
Ivanti
  • MobileIron initially was a positive part of our mobile stack. However after two years, we are exploring in-house solutions as Mobile Iron has not been stable enough for our needs. We had a MobileIron-related outage last year that took a week to resolve and cost our business substantially.
  • I believe MobileIron is more effective with Android devices than iOS.
  • MobileIron seems better suited to devices that need to be updated/managed infrequently (~ 1/week or less often). For tablets that need daily MDM interactions, MobileIron was not sufficiently reliable.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • With software metering, the real use of applications by users has been identified; in this case, when the license renewal date arrives, users who do not use this application have stopped renewing it. This has achieved savings for the business.
  • The deployment of images has made the onboarding of collaborators faster, this means less downtime and more productivity for the company.
  • By having the laptops patched and without vulnerabilities, there is greater productivity, because the equipment is no longer out of service due to an attack or vulnerability.
Read full review
ScreenShots