Ivanti Neurons for MDM vs. Microsoft Enterprise Mobility + Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ivanti Neurons for MDM
Score 7.8 out of 10
N/A
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.N/A
Microsoft Enterprise Mobility + Security
Score 9.4 out of 10
N/A
Microsoft Enterprise Mobility + Security is a suite of applications supporting mobile device and application security, MDM, as well as conditional or privileged access with multi-factor authentication, and advanced security reporting. Products in the suite includes Microsoft Intune mobile device management, Azure Information Protection, Microsoft Identity Manager, Microsoft Cloud App Security, Azure Active Directory, and other ancillary applications.N/A
Pricing
Ivanti Neurons for MDMMicrosoft Enterprise Mobility + Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ivanti Neurons for MDMMicrosoft Enterprise Mobility + Security
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ivanti Neurons for MDMMicrosoft Enterprise Mobility + Security
Considered Both Products
Ivanti Neurons for MDM
Chose Ivanti Neurons for MDM
I started with MobileIron so I feel as though I'm a bit biased towards them. I really like Jamf also, however they are best for environments that deal specifically with Apple products, where MobileIron can support any and all devices. AirWatch is easier on the eyes and …
Chose Ivanti Neurons for MDM
For us, the primary reason to stay with MobileIron is that we can do Device-based management. Intune, for example, only does user-based management.
Microsoft Enterprise Mobility + Security

No answer on this topic

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Top Cons
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User Ratings
Ivanti Neurons for MDMMicrosoft Enterprise Mobility + Security
Likelihood to Recommend
7.6
(53 ratings)
9.5
(3 ratings)
Likelihood to Renew
8.0
(15 ratings)
-
(0 ratings)
Usability
5.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(6 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Ivanti Neurons for MDMMicrosoft Enterprise Mobility + Security
Likelihood to Recommend
Ivanti
For devices that require single-app mode (iOS) deployments are easy to manage. We are also able to control which OS features are available at a very granular level. What is often lacking are good guides illustrating how to implement certain features - for example, setting up single-app mode for the first time is not intuitive and should not require opening service requests with the helpdesk.
The tools for remote support require a lot of effort and have made implementation of this capability a financial decision instead of a technical one. By this I mean that it's better to request budget for professional services than to invest mine or my team's time, which makes it far less likely to get implemented. Things that cost money and require justifications to the finance team are disadvantaged from the word go.
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Microsoft
Microsoft Enterprise Mobility + Security has been ideal for our organization (and would be for any I can think of) for securing user accounts through MFA and admin accounts through PIM. Its end-point management is also great for set-up and configuration as well as management of your devices. It also provides you with useful metrics and feedback on your devices.
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Pros
Ivanti
  • MobileIron has a very easy to deploy architecture. We reviewed other products before making our business decision to deploy MobileIron, and one of the reasons we selected MobileIron was due to the ease of deployment, the low footprint, and the ease of configuration.
  • MobileIron has a broad range of customizations and add-on products that make it an ideal product for a number of additional use cases. None of these use cases got business backing at BH Media, but Docs@Work and Apps@Work are two features that would make MobileIron an ideal tool for a customer who needs to allow BYOD or company devices the ability to access documents or applications without VPN.
  • MobileIron is supported by a large number of devices and their operating systems. In a company which allows BYOD devices, you can't always control what device a user is going to bring in. MobileIron has support for older devices and OS versions and is also quick to adopt newer devices, so a new device isn't shut out in the cold waiting for a vendor to update their software.
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Microsoft
  • Simple pre-packed solution for many popular Microsoft products
  • Advanced threat protection
  • Simplified end user management with Intune
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Cons
Ivanti
  • Documentation is hard to find. Most of MobileIron's (MI) documentation can only be accessed through an MI account. This, in itself, is not a problem. The problem is locating specific information. Typically with other MDMs, a quick google search will point you to the location of the documentation within the official website. The way MI has their documentation locked down, I cannot find anything I'm looking for through a google search. Also, there were times documentation is locked by permissions and links provided by support are inaccessible to me due to these restrictions.
  • Sales - The sales team can sometimes come off as not genuine. I understand the purpose of sales is to sell and make money for the company, but the approach sometimes feels artificial; they say they have to company's best interest in mind, but the push for a sell like a car salesman.
  • Many of the automation options are not explicitly available into MobileIron Core. I have to use a special scripting language to make MI do the things I need it to do, such as automatically retire devices that have been inactive for 60 days.
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Microsoft
  • InTune deployment via Hybrid Azure AD. The instructions seem very simple but there are lots of little areas you can get tripped up and there is little logging to see where you've gone wrong.
  • Advanced Threat Protection anti-impersonation. It is WAY too sensitive. Users emailing themselves from personal accounts get their mail sent to quarantine just because the name/label of the personal account matches their Office 365 mailbox name/label? HUH???
  • Licensing. Typical of Microsoft, what you're actually getting and details of licensing are confusing.
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Likelihood to Renew
Ivanti
So far we have been very pleased with MobileIron and it has accomplished many of our goals. We are looking forward to continued improvements on Windows 8 platforms and Android PIM solutions. The only way that we would leave is if a solution came out that was better suited to work with Lotus Notes
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Microsoft
No answers on this topic
Usability
Ivanti
Its easy to use but if you want to do any advanced features download the pdf and go though it.
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Microsoft
No answers on this topic
Support Rating
Ivanti
I have been using MobileIron for years. As with any company, they suffered the constraints of growth. I don't normally deal with call-in support, but in the few instances that I have the level of support has gotten inherently better. My usual support experience is from a dedicated individual(s) from professional services. This is mainly because of the size of the deployment. This offers a resource that is thoroughly familiar with your environment. Another benefit is that you can contact them directly, which eliminates the handing off and starting over with multiple individuals. As a company they are extremely committed in their support structure and making it better. They send out audits and welcome any interaction and if there is a complaint they follow up with efficacy
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Microsoft
No answers on this topic
Online Training
Ivanti
It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
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Microsoft
No answers on this topic
Implementation Rating
Ivanti
None, implementation went great
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Microsoft
No answers on this topic
Alternatives Considered
Ivanti
We've evaluated a number of other MDM solutions before finally deciding on MobileIron as our choice. These included AirWatch, Good, Citrix and IBM. None came close to the cost price point offered by MobileIron providing the same solutions. The initial setup/configuration was provided for free and training classes were exceptional. Other vendors did not offer the same level of support provided by MobileIron.
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Microsoft
Microsoft Enterprise Mobility + Security is better than any of the products I have used that do similar things. There is a huge convenience to all the things Microsoft Enterprise Mobility + Security brings together in one place. Also, the speed and streamlining nature of Intune helps with the management and set up of devices.
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Return on Investment
Ivanti
  • MobileIron initially was a positive part of our mobile stack. However after two years, we are exploring in-house solutions as Mobile Iron has not been stable enough for our needs. We had a MobileIron-related outage last year that took a week to resolve and cost our business substantially.
  • I believe MobileIron is more effective with Android devices than iOS.
  • MobileIron seems better suited to devices that need to be updated/managed infrequently (~ 1/week or less often). For tablets that need daily MDM interactions, MobileIron was not sufficiently reliable.
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Microsoft
  • Increased productivity, including service requests for our customers
  • Reduced operational costs, and threat/risk of cyber-attacks
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