Ivanti Security Controls vs. Symantec Client Management Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ivanti Security Controls
Score 7.3 out of 10
N/A
Ivanti Security Controls is a vulnerability management solution, which replaces the former Heat Unified Endpoint Management & Security product, which in turn was formerly a Lumension supported product.N/A
Symantec Client Management Suite
Score 7.4 out of 10
N/A
Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.N/A
Pricing
Ivanti Security ControlsSymantec Client Management Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ivanti Security ControlsSymantec Client Management Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Ivanti Security ControlsSymantec Client Management Suite
Top Pros
Top Cons
Best Alternatives
Ivanti Security ControlsSymantec Client Management Suite
Small Businesses
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.8 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ivanti Security ControlsSymantec Client Management Suite
Likelihood to Recommend
7.0
(3 ratings)
8.9
(14 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Support Rating
7.0
(1 ratings)
5.0
(2 ratings)
User Testimonials
Ivanti Security ControlsSymantec Client Management Suite
Likelihood to Recommend
Ivanti
Agentless patching is the best of all the products I've used. The real-time updates that don't require re-scanning after each step is great.
Read full review
Broadcom
Whenever you have computers that aren't easily accessible or you have a big site to cover (or multi location), Symantec Client Management Suite (CMS) is really great to manage all your computers, if it's for installation, software, licenses or even status. Setting up all you need from CMS can take some time, especially when you're in a multi-location site. We had to ask the Symantec engineers to help us a couple of times and set things up because even if we followed the documentation, it wasn't an easy task. But at least, the Symantec engineers are people that know what they do and they're really efficient at it.
Read full review
Pros
Ivanti
  • Trusted ownership checking is a good way to implement effective basic protection.
  • Patching is important today to react quickly to security problems. With Security Controls, it's easier than ever before.
  • One console for whole security.
Read full review
Broadcom
  • Patch Management: We are able to easily deploy patches to all our workstations and accurately report on compliance.
  • Software Delivery: We do a lot of software deployments to our end users and with CMS we can quickly create policies or tasks to perform these deliveries and get quick results on our success or failures.
  • Inventory: Ease of use to get reports of what workstations have what software installed, patch levels, or hardware specifications.
Read full review
Cons
Ivanti
  • Performance of the console when using agentless machines.
  • The console layout is a bit cumbersome - would be better if all functions were accessible from one screen.
  • Common deployment examples to assist with deployment types.
Read full review
Broadcom
  • More transparency with the roadmap would be a welcome change. New and upcoming features are usually a surprise until a major Symantec Event takes place but little is heard about those features before and even after, in some cases, leading up to a release.
  • Documentation for some items is poor. Especially around the Workflow product. It was intended that the documentation for the elements in a workflow would be crowd-sourced, which is a good idea, but in order for that to happen, more people need to be using it and taking the time to draw up the documents.
  • Cost. Its always a big topic, especially in higher-ed, but Symantec could do more to lower its costs for some product lines in order to gain more acceptance and support. If that was done and more institutions could get their student workers to use the product, once they leave college and go into the "real-world" there is a possibility that they would start recommending Symantec products because of their use in College.
Read full review
Likelihood to Renew
Ivanti
No answers on this topic
Broadcom
So far so good - no major issues with that technology.
Read full review
Support Rating
Ivanti
Support wasn't used as the cost didn't justify the expense. We have yet to use the support.
Read full review
Broadcom
Support at Symantec isn't that great. Client Management Suite isn't even listed on the Support Portal when trying to open a ticket. Your best bet for support is actually the user groups that Symantec hosts. The members of the groups are usually very responsive. With Broadcom buying Symantec, I've seen a huge jump in personnel leaving Symantec, so I'm assuming the support is just going to get worse. Recently for a simple question, I reached out to 5 people just to find out 4 of the 5 had left the company.
Read full review
Alternatives Considered
Ivanti
Since we have been using Application Control for about 15 years, it is, of course, the best solution for us. We also looked at other products (RES One Workspace), but they didn't convince us. Some features of RES were good and are now part of the User Workspace Manager. The Microsoft solution seems too complicated to us and does not have the advantages of Trusted Ownership Checking.
Read full review
Broadcom
Although there are other tools that can be utilized I don't believe those tools are as robust as Symantec Management Platform. The Symantec Management Platform was chosen because of the value it returns internally and for our customers. You can pull just about any data element from an endpoint and provide detailed reports or great graphs for the C-Level
Read full review
Return on Investment
Ivanti
  • Reduced amount of operating hours for administration of patching.
Read full review
Broadcom
  • SMP allows us to centrally manage all of our endpoints with little to no end user interaction.
  • With the new P2P downloading our bandwidth constraints have been almost completely removed.
  • Cloud Enabled Management (CEM) allows our remote users to receive the same updates as in-network devices without the need for a VPN connection.
Read full review
ScreenShots