Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
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Microsoft Enterprise Mobility + Security
Score 9.4 out of 10
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Microsoft Enterprise Mobility + Security is a suite of applications supporting mobile device and application security, MDM, as well as conditional or privileged access with multi-factor authentication, and advanced security reporting. Products in the suite includes Microsoft Intune mobile device management, Azure Information Protection, Microsoft Identity Manager, Microsoft Cloud App Security, Azure Active Directory, and other ancillary applications.
There is no direct replacement for the on-prem Ivanti [Unified Endpoint Manager (formerly LANDESK Management Suite)] solution. Ivanti has a companion product called Neurons, but that is in additional cost, and requires configuration with your on-prem [Unified Endpoint Manager] instance to perform basic functions. If cloud-based is a requirement for your organization, this is likely a dealbreaker. You can implement [Unified Endpoint Manager] in a cloud instance such as AWS, but the support for this appears limited. If on-prem is not an issue for you, this is a great tool for device management. It has robust features, impressive inventory, massive customization options, and excellent vendor support. If Patch Management is a problem in your company right now, this is the first product I would evaluate.
Microsoft Enterprise Mobility + Security has been ideal for our organization (and would be for any I can think of) for securing user accounts through MFA and admin accounts through PIM. Its end-point management is also great for set-up and configuration as well as management of your devices. It also provides you with useful metrics and feedback on your devices.
Patch(Security) is done really well. You can use roll out projects or built-in automation as well as the use of groups and scopes to design pilot and other use cases.
It takes a solid inventory of what you have of your endpoints and can do an agentless scan as well if you need to collect data that way as well.
Provisioning is rather simple and even allows you to use other products' software for the image or the built-in if you wish to do so.
Software distribution works well and has a lot flexibility built into the module.
Setup - Boy it is a pain to configure everything correctly. Be aware that you'll probably be giving an AD service account some God rights to get everything working....and security just loves that....
Cost - Boy you have to pay for everything. I suppose it lets you buy into just what you want but having repeated items go through procurement is a pain if your procurement branch is a pain.
InTune deployment via Hybrid Azure AD. The instructions seem very simple but there are lots of little areas you can get tripped up and there is little logging to see where you've gone wrong.
Advanced Threat Protection anti-impersonation. It is WAY too sensitive. Users emailing themselves from personal accounts get their mail sent to quarantine just because the name/label of the personal account matches their Office 365 mailbox name/label? HUH???
Licensing. Typical of Microsoft, what you're actually getting and details of licensing are confusing.
We are happy with the product but the support and development process is far superior to any other company we have worked with. Having a good support structure is very important in today's marketplace of products that do so many things and have so many robust options and capabilities. We are very satisfied with our contract, pricing, support and product execution.
Items are logically laid out and most are easy to find. The more advanced stuff can be trickier, but it is still not hard to find. There are a lot of options though, so remembering where some settings are, especially if you do not alter them often, can take a minute, but you will get to them fairly qiickly.
TRM\TAM support has been generally very good. Getting reported bug fixes, design changes, UX problems resolved has been a pain. It is often difficult to get problems escalated beyond the TRM\TAM level. Support is fantastic when you can get it, getting it can often require more work than it should, and that is probably our biggest issue.
It's been many years since I did a full evaluation of other products but at the time we purchased it, the main competitors were Microsoft's SMS and Alteris. SMS just looked horribly ugly and complicated (which fit in very well with Microsoft's other server tools) and Alteris looked okay but had a piecemeal approach where even a basic deployment meant purchasing a half dozen or more components. LANDesk had one bundle for all the tools we were looking for and had a great interface for presenting the data.
Microsoft Enterprise Mobility + Security is better than any of the products I have used that do similar things. There is a huge convenience to all the things Microsoft Enterprise Mobility + Security brings together in one place. Also, the speed and streamlining nature of Intune helps with the management and set up of devices.
