iVend Retail vs. Aloha Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iVend Retail
Score 8.0 out of 10
N/A
iVend Retail is a point-of-sale software solution with features such as stock management with handheld devices and SMS integration.N/A
Aloha Cloud
Score 7.2 out of 10
N/A
Aloha POS is a point-of-sale software solution with features such as highest market share in the industry and streamline food preparation and delivery.N/A
Pricing
iVend RetailAloha Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iVend RetailAloha Cloud
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
iVend RetailAloha Cloud
Top Pros
Top Cons
Best Alternatives
iVend RetailAloha Cloud
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
iVend RetailAloha Cloud
Likelihood to Recommend
10.0
(1 ratings)
8.8
(8 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
8.5
(3 ratings)
User Testimonials
iVend RetailAloha Cloud
Likelihood to Recommend
CitiXsys
iVend Retail is very scalable, so can be used for small retailers, as well as multi-branch retailers. As the software is intuitive, training times are not extensive and allow a user to progress with other areas as they become familiar with the software. Any retailer will be familiar with the functions within a POS package, but there are many extra in iVend.
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NCR VOYIX
Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
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Pros
CitiXsys
  • Recording sales
  • Stock management
  • Sales reporting
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NCR VOYIX
  • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
  • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
  • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
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Cons
CitiXsys
  • Other ERP connections
  • Cross language support
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NCR VOYIX
  • Sometimes you need tech support to help add or delete tabs.
  • The programs are always growing and updating so sometimes you need assistance.
  • The tech support isn't always available or takes time for them to respond.
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Usability
CitiXsys
No answers on this topic
NCR VOYIX
Overall, Aloha POS's usability is phenomenal. The interface is extremely easy to navigate through. All buttons and tabs are easy to add or delete. Having a piece of software that is easy to toggle through creates a much more efficient workplace. I love the ease of use. A brand new employee can jump right into the system and use it with no issues.
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Support Rating
CitiXsys
No answers on this topic
NCR VOYIX
There were a lot of instances where I had to call back or a problem wasn't resolved, specifically with Aloha loyalty.
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Alternatives Considered
CitiXsys
The alternatives in the market may be able to achieve some of what iVend does, but there is not an alternative around that can offer all options. iVend has POS, loyalty, ecom, passes, ERP and much more out of the box, without having to customise. This results in a low overall base cost.
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NCR VOYIX
Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have never been a part of the implementation process.
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Return on Investment
CitiXsys
  • Low initial cost to implement
  • Omni channel at the centre
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NCR VOYIX
  • Through reprint, we were able to identify an issue around drink sales and create a plan to increase them.
  • We were able to speed up the check-out process, allowing us to move people through faster.
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ScreenShots

Aloha Cloud Screenshots

Screenshot of Aloha bundle