iWave vs. Neon Fundraise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iWave
Score 8.5 out of 10
N/A
iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.N/A
Neon Fundraise
Score 7.0 out of 10
N/A
Neon Fundraise (formerly Rallybound, acquired by Neon One in 2018) offers an online social fundraising platform supporting event registration and campaign management with automation.
$1,900
per year
Pricing
iWaveNeon Fundraise
Editions & Modules
No answers on this topic
Campaign
$1,900
per year
Premier
$4,000
per year
Elite
Custom Quote
Offerings
Pricing Offerings
iWaveNeon Fundraise
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Pricing for all three packages includes implementation. Transactions with Neon Pay are 2.75%, and processing fees are 2.99% + $0.30. Opting for a third party processor incurs a 1% increase in transaction fees across all packages. Campaign Package: Best for small organizations that want to provide a great peer-to-peer experience for one campaign at a time. Premier Package: The right choice for organizations that need to run multiple campaigns simultaneously to engage even more supporters. Elite Package: For organizations that process more than $500,000 a year or have special needs for features like a bi-directional Salesforce sync.
More Pricing Information
Best Alternatives
iWaveNeon Fundraise
Small Businesses
Bonterra Guided Fundraising
Bonterra Guided Fundraising
Score 9.3 out of 10
Bonterra Guided Fundraising
Bonterra Guided Fundraising
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.3 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iWaveNeon Fundraise
Likelihood to Recommend
7.5
(13 ratings)
8.0
(3 ratings)
Support Rating
10.0
(4 ratings)
-
(0 ratings)
User Testimonials
iWaveNeon Fundraise
Likelihood to Recommend
iWave
iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
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Neon One, LLC
Neon Fundraise (formerly Rallybound) is well suited to third-party fundraising. We use it for our walk fundraiser, and we enjoy the level of interactivity and customization it offers our constituents. It also makes donation entry and reporting fairly easy, so it would be well suited for operations with vast numbers of donations in cash, check, and credit. It might be less suited to events with a handful of large donations from corporate benefactors.
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Pros
iWave
  • The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
  • You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
  • The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
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Neon One, LLC
  • Rallybound is able to have websites that are user-friendly to our participants. Our participants are able to navigate through their profiles with ease. With our participants able to easily navigate their pages, the staff is able to spend less time asking questions and instead coach their fundraising efforts.
  • Rallybound is able to customize your website to your needs, for a fee of course. Rallybound is also able to customize certain reports for you if that specific report has not already been created. This is essential for my team when pulling revenue numbers or projecting future revenue/budgets.
  • Rallybound's customer service is quick to respond and helps navigate issues. This is crucial when you are on-site at an event trying to solve a problem.
  • Rallybound allows you to check-in individuals based off of the registration on their website. Their check-in is so simple and easy to use.
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Cons
iWave
  • It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
  • Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
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Neon One, LLC
  • Communication around new features and updates could be better.
  • Ticketed event pages could have more custom options.
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Support Rating
iWave
iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
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Neon One, LLC
No answers on this topic
Alternatives Considered
iWave
iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
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Neon One, LLC
I was not a part of the evaluation process when Rallybound was selected. Classy was one of our top three choices, however, when we decided to eventually go with Rallybound. I do know that my team continues to look for the best platform to use, and Classy is always discussed.
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Return on Investment
iWave
  • We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
  • Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.
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Neon One, LLC
  • Neon Fundraise (formerly Rallybound) has reduced the staff burden of data entry by making more available to secondary admins and users.
  • Neon Fundraise (formerly Rallybound) has improved the quality of the analysis of data from our walks.
  • We have been able to surpass our expectations for peer-to-peer fundraising in a year affected by the pandemic.
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