Izenda vs. Tableau CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Izenda
Score 10.0 out of 10
Small Businesses (1-50 employees)
Izenda is a business intelligence software offering from Izenda.N/A
Tableau CRM
Score 8.2 out of 10
N/A
Tableau CRM (formerly Einstein Analytics) from Salesforce is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.
$125
per month
Pricing
IzendaTableau CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IzendaTableau CRM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo per user or core fees, unlimited use licensing for production and non-production instances.
More Pricing Information
Features
IzendaTableau CRM
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Izenda
9.3
2 Ratings
13% above category average
Tableau CRM
8.5
46 Ratings
4% above category average
Pixel Perfect reports9.02 Ratings8.639 Ratings
Customizable dashboards10.02 Ratings7.546 Ratings
Report Formatting Templates9.02 Ratings9.244 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Izenda
9.3
2 Ratings
14% above category average
Tableau CRM
8.0
47 Ratings
1% below category average
Drill-down analysis9.02 Ratings7.746 Ratings
Formatting capabilities10.02 Ratings8.446 Ratings
Report sharing and collaboration9.02 Ratings9.044 Ratings
Integration with R or other statistical packages00 Ratings6.835 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Izenda
8.8
2 Ratings
5% above category average
Tableau CRM
8.5
45 Ratings
1% above category average
Publish to Web9.02 Ratings9.335 Ratings
Publish to PDF9.02 Ratings8.942 Ratings
Report Versioning9.02 Ratings8.641 Ratings
Report Delivery Scheduling8.02 Ratings8.038 Ratings
Delivery to Remote Servers00 Ratings7.732 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Izenda
9.0
2 Ratings
10% above category average
Tableau CRM
8.4
43 Ratings
4% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.02 Ratings8.740 Ratings
Location Analytics / Geographic Visualization8.02 Ratings8.938 Ratings
Predictive Analytics9.02 Ratings7.640 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Izenda
9.0
2 Ratings
5% above category average
Tableau CRM
8.4
46 Ratings
2% below category average
Multi-User Support (named login)8.02 Ratings8.744 Ratings
Role-Based Security Model9.02 Ratings8.144 Ratings
Multiple Access Permission Levels (Create, Read, Delete)10.02 Ratings8.140 Ratings
Single Sign-On (SSO)00 Ratings8.739 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Izenda
10.0
2 Ratings
22% above category average
Tableau CRM
6.6
43 Ratings
19% below category average
Responsive Design for Web Access10.02 Ratings7.341 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.02 Ratings7.237 Ratings
Mobile Application00 Ratings6.032 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Izenda
-
Ratings
Tableau CRM
7.3
31 Ratings
8% below category average
REST API00 Ratings7.329 Ratings
Javascript API00 Ratings7.927 Ratings
iFrames00 Ratings6.923 Ratings
Java API00 Ratings7.926 Ratings
Themeable User Interface (UI)00 Ratings8.526 Ratings
Customizable Platform (Open Source)00 Ratings5.125 Ratings
Best Alternatives
IzendaTableau CRM
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IzendaTableau CRM
Likelihood to Recommend
10.0
(2 ratings)
7.0
(47 ratings)
Usability
8.0
(1 ratings)
7.6
(6 ratings)
Support Rating
9.0
(1 ratings)
7.7
(6 ratings)
Implementation Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
IzendaTableau CRM
Likelihood to Recommend
Izenda
With Izenda, we can offer our trusted users dashboards, generated custom reports, and ad-hoc reporting, right within our own operation. Integrating the Izenda tool directly into our usage meant that we were suitable to use a small corridor of Izenda as core functionality while reserving the more advanced sections of Izenda for guests willing to pay redundancy for the licensing.
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Salesforce
If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
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Pros
Izenda
  • User and tenant management is excellent. It is very simple to implement and easy to manage.
  • The configurability and customizability are excellent. We have access to all aspects of the system and have rebranded and configured single sign on. The users really like it.
  • Reports and visualizations work. There's lots of flexibility and users enjoy creating reports themselves.
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Salesforce
  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
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Cons
Izenda
  • It would be superb if power users were ready to input a SQL statement to create a knowledge set.
  • The data source selection view while creating a replacement report.
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Salesforce
  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
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Usability
Izenda
With the help of Izenda, we are able to build a mature foundation that users can quickly customize to their needs. Once permissions are layered in, we can simply use the same report and only show fields a specific user has access to.
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Salesforce
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
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Support Rating
Izenda
Izenda always provides great support to their users.
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Salesforce
I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
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Implementation Rating
Izenda
No answers on this topic
Salesforce
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
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Alternatives Considered
Izenda
We compared to other end user tools like Qlik, Tableau and Power BI. These tools are very refined but not positioned for OEM/Embedded use cases. The closest we came was logi and Birst and the price and business model of Izenda was much more appealing
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Salesforce
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
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Return on Investment
Izenda
  • One of the best user interfaces.
  • Even a non-tech person can use it.
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Salesforce
  • Absolutely a must-have tool if you are working on saving project
  • Create a centralized database to track project target across region
  • Easily create chart to showcase data / performance
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ScreenShots

Izenda Screenshots

Screenshot of Example of white label integration that inherits an application's look and feel.Screenshot of Report Designer with data field query capabilities.Screenshot of Visualizations on a dashboard.Screenshot of Another example of a modern dashboard.