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Top Rated
194 Ratings

Jabber

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Top Rated
194 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Jabber

Jabber is just one communication tool we offer to our organization, but it is a powerful one. The key to its power is integration with other applications, such as Microsoft Outlook and SharePoint. We also use Cisco WebEx, and having the integration there is helpful, but it has not been leveraged to its full potential here.
Sam Catanzaro profile photo

Feature Rating Comparison

Project Management

Jabber
7.7
Task Management
Jabber
7.5
Gantt Charts
Jabber
7.6
Scheduling
Jabber
7.5
Workflow Automation
Jabber
7.6
Mobile Access
Jabber
8.7
Search
Jabber
7.9
Visual planning tools
Jabber
7.4

Communication

Jabber
8.1
Chat
Jabber
9.1
Notifications
Jabber
8.7
Discussions
Jabber
8.6
Surveys
Jabber
7.0
Internal knowledgebase
Jabber
7.7
Integrates with GoToMeeting
Jabber
8.0
Integrates with Gmail and Google Hangouts
Jabber
7.1
Integrates with Outlook
Jabber
8.9

File Sharing & Management

Jabber
7.5
Versioning
Jabber
7.3
Video files
Jabber
7.2
Audio files
Jabber
7.4
Document collaboration
Jabber
7.7
Access control
Jabber
8.0
Advanced security features
Jabber
7.1
Integrates with Google Drive
Jabber
6.6
Device sync
Jabber
8.4

Pros

Jabber

  • Chats are saved so you are able to go back to see what was discussed if you ever need a chat session for reference.
  • As soon as you send a chat the other person receives it if they are online. At times it is more convenient than email!
  • I like how all calls can be seen through Jabber. It's easy to call someone from Jabber and listen to voice mails.
Nicole Piddington profile photo

Cons

Jabber

  • While having chat history is great, I would have liked to be able to delete it when needed. Maybe it exists but I couldn't find that option.
  • I also couldn't send screenshots to offline people or in groups. I haven't tried it recently though so its possible they patched it.
No photo available

Likelihood to Renew

Jabber

Jabber 8.0
Based on 2 answers
because it is a program that contains all the work tools required by the organization for the operation and strengthening of communication among personnel.contains a series of tools that have been very positive for the optimization of the activities and tasks of the company.has represented a means of communication that the staff has assimilated and understood. has represented a means of communication that the staff has assimilated and understood.
FRANCO PIÑERO profile photo

Usability

Jabber

Jabber 9.0
Based on 5 answers
Jabber is definitely the solution to have the Cisco softphone and be able to take the extension anywhere with the application installed on cell phones. In addition, in call centers, it helps to be able to talk with the other person and at the same time have ypur hands free to work with the computer.
Celeste Rio profile photo

Support

Jabber

Jabber 9.1
Based on 5 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson profile photo

Alternatives Considered

Jabber

I used Slack for a while. It's nice and it certainly has more features than Jabber but I feel like that is targeted for a different audience. It's a little too bloated if you are looking for a simple chat tool. It's also a little clunky to set up and a little confusing to navigate.
No photo available

Return on Investment

Jabber

  • Made our turn around time faster on important decisions.
  • Eliminated a lot of unwanted clutter in our email inboxes. Streamlined our internal communication.
  • Improved accountability with chat history.
  • Made it easier to communicate within groups.
No photo available

Pricing Details

Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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