What users are saying about

Jabber

Top Rated
137 Ratings

Jabber

Top Rated
137 Ratings
Score 8.2 out of 101

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Likelihood to Recommend

Jabber

I use Jabber for making calls through my VoIP phone. I need it to be fast, reliable and pain free so that I can call in to back-to-back meetings without delay. The ability to copy and paste phone numbers and passcodes makes it really easy to make quick back-to-back calls.
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Feature Rating Comparison

Project Management

Jabber
7.6
Task Management
Jabber
7.5
Gantt Charts
Jabber
8.7
Scheduling
Jabber
7.1
Workflow Automation
Jabber
7.6
Mobile Access
Jabber
8.1
Search
Jabber
7.5
Visual planning tools
Jabber
6.7

Communication

Jabber
7.9
Chat
Jabber
8.7
Notifications
Jabber
8.5
Discussions
Jabber
8.1
Surveys
Jabber
6.9
Internal knowledgebase
Jabber
7.7
Integrates with GoToMeeting
Jabber
8.1
Integrates with Gmail and Google Hangouts
Jabber
6.9
Integrates with Outlook
Jabber
8.3

File Sharing & Management

Jabber
6.9
Versioning
Jabber
7.0
Video files
Jabber
6.5
Audio files
Jabber
6.9
Document collaboration
Jabber
6.9
Access control
Jabber
8.0
Advanced security features
Jabber
5.9
Integrates with Google Drive
Jabber
6.5
Device sync
Jabber
7.3

Pros

  • Presence management is pretty accurate. Jabber taps into Microsoft Outlook to determine an individual's status, and it also looks that the computer state. Our users lock their computers when away from their desk, and Jabber changes their status immediately.
  • The IP Phone capabilities have made us more mobile. Wherever we are connected using our VPN, the user has his or her phone.
  • The Presence Management feature has eliminated a lot of unnecessary communication. Since a user's presence shows up in Outlook, I can call or chat with that individual instead of carrying on a conversation via email or voicemail. Communication has become more timely.
Sam Catanzaro profile photo

Cons

  • Consumes lots of physical memory while running.
  • You can't change the group admins
  • When you click on any number in the chat log sometimes it starts making a call to that number
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Likelihood to Renew

Jabber8.0
Based on 2 answers
because it is a program that contains all the work tools required by the organization for the operation and strengthening of communication among personnel.contains a series of tools that have been very positive for the optimization of the activities and tasks of the company.has represented a means of communication that the staff has assimilated and understood. has represented a means of communication that the staff has assimilated and understood.
FRANCO PIÑERO profile photo

Usability

Jabber4.0
Based on 3 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker profile photo

Support

Jabber10.0
Based on 1 answer
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson profile photo

Alternatives Considered

Many products do many things better than Jabber. For example, Slack is a more bonafide chat application and Zoom does a better job at screen sharing. But Jabber is the only product that I'm aware of that provides such access to your IP telephone network from your computer.
Denny Caldwell profile photo

Return on Investment

  • Integrates well with phone system
Raymond Tran profile photo

Pricing Details

Jabber

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details