What users are saying about

Jabber

Top Rated
132 Ratings

Jabber

Top Rated
132 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

Jabber

In a corporate atmosphere, Jabber is a legitimate and helpful chat platform. Integration is key here for synching with other Cisco programs and video/phone systems, and the desktop application is versatile. I enjoyed the concept of being able to share my desktop or start up a group WebEx meeting. "Active Directory Integration" makes it simple to locate coworkers and organize business department employees into set groups. If integrated into your phone system, Jabber is beneficial in viewing missed calls in a timely fashion. The reminders received about upcoming WebEx meetings are beneficial and Jabber also reminds you to launch them via the pop-up alert system. In all, I feel Cisco Jabber is a pretty complete package.

Feature Rating Comparison

Project Management

Jabber
7.5
Task Management
Jabber
7.4
Gantt Charts
Jabber
8.6
Scheduling
Jabber
7.0
Workflow Automation
Jabber
7.6
Mobile Access
Jabber
8.0
Search
Jabber
7.3
Visual planning tools
Jabber
6.6

Communication

Jabber
7.9
Chat
Jabber
8.6
Notifications
Jabber
8.3
Discussions
Jabber
8.0
Surveys
Jabber
7.0
Internal knowledgebase
Jabber
7.8
Integrates with GoToMeeting
Jabber
8.5
Integrates with Gmail and Google Hangouts
Jabber
7.0
Integrates with Outlook
Jabber
8.2

File Sharing & Management

Jabber
6.9
Versioning
Jabber
6.9
Video files
Jabber
6.5
Audio files
Jabber
6.9
Document collaboration
Jabber
7.0
Access control
Jabber
8.3
Advanced security features
Jabber
6.0
Integrates with Google Drive
Jabber
6.5
Device sync
Jabber
6.9

Pros

  • Jabber is a multifaceted program that offers an easy-to-use messaging tool for the internal communication of organizations.
  • The video call or conference tool provides the possibility for organizations to host quality remote meetings.

Cons

  • Does not allow immediate document sharing
  • Its emoticons are extremely outdated
  • No way to emphasize words with bold or italics

Likelihood to Renew

Jabber8.0
Based on 2 answers
because it is a program that contains all the work tools required by the organization for the operation and strengthening of communication among personnel.contains a series of tools that have been very positive for the optimization of the activities and tasks of the company.has represented a means of communication that the staff has assimilated and understood. has represented a means of communication that the staff has assimilated and understood

Usability

Jabber4.0
Based on 3 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically

Support

Jabber10.0
Based on 1 answer
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.

Alternatives Considered

Spark is still pretty new and does not have all the integrations but I see the new direction Cisco is moving in.

Return on Investment

  • Integrates well with phone system

Pricing Details

Jabber

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details