54 Ratings
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Score 8 out of 100
8 Ratings
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Score 7 out of 100

Likelihood to Recommend

JAGGAER (formerly SciQuest)

As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent.Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
Larry D'Ambrosa | TrustRadius Reviewer

PeopleSoft eProcurement

Currently we are only using ePro on the back end - we have an integrated front end for workflow approvals, catalog management that is much more user friendly than previous versions of PeopleSoft. It may be time to review what's now available in the new versions.
Anonymous | TrustRadius Reviewer

Pros

JAGGAER (formerly SciQuest)

  • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
  • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
  • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
Anonymous | TrustRadius Reviewer

PeopleSoft eProcurement

  • System allows for quick ordering from preferred vendors or past orders. This can expedite the process for frequent users.
  • PeopleSoft communicates with our finance department so allows for quick lookup and linking to the thousands of accounts that can be used fro purchasing. This reduces error in entering incorrect numbers that do not exist.
  • Streamline flow to the direct supervisor or account control to approve the ePro request. Triggers a direct email with link to the request, and the review/approval is less than a few clicks.
John Pavarini | TrustRadius Reviewer

Cons

JAGGAER (formerly SciQuest)

  • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
  • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
Randy Henry | TrustRadius Reviewer

PeopleSoft eProcurement

  • Robustness of facilities within the browser - PeopleSoft ePro uses a frame to encapsulate the punchout, and this is not always the best supported
  • PeopleSoft Test Framework does not work with ePro punchout, which requires manual testing and does not allow for end to end automated testing
  • eProcurement and traditional "Core" procurement do not share the same functionality exactly, which can cause confusion within the user community
Bennett Walker | TrustRadius Reviewer

Likelihood to Renew

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 7.4
Based on 17 answers
Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
Anonymous | TrustRadius Reviewer

PeopleSoft eProcurement

No score
No answers yet
No answers on this topic

Usability

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.2
Based on 5 answers
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
Anonymous | TrustRadius Reviewer

PeopleSoft eProcurement

PeopleSoft eProcurement 7.0
Based on 1 answer
I am aware of better systems, but this is what the employer I work for has to offer. Overall, there are fewer negatives than positives so I would support the usability. New staff members can quickly obtain access and go through a 5-10 minute training video that we build in house. The speed at which someone can become a proficient user speaks to the usability of ePro.
John Pavarini | TrustRadius Reviewer

Reliability and Availability

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 2 answers
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
Anonymous | TrustRadius Reviewer

PeopleSoft eProcurement

No score
No answers yet
No answers on this topic

Performance

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.9
Based on 3 answers
Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
Joel Hood | TrustRadius Reviewer

PeopleSoft eProcurement

No score
No answers yet
No answers on this topic

Support

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.2
Based on 9 answers
They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
Larry D'Ambrosa | TrustRadius Reviewer

PeopleSoft eProcurement

No score
No answers yet
No answers on this topic

Online Training

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 7.0
Based on 3 answers
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
Roderick (Rick) Smith | TrustRadius Reviewer

PeopleSoft eProcurement

No score
No answers yet
No answers on this topic

Implementation

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 3 answers
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
Larry D'Ambrosa | TrustRadius Reviewer

PeopleSoft eProcurement

No score
No answers yet
No answers on this topic

Alternatives Considered

JAGGAER (formerly SciQuest)

Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
Steven Hoover | TrustRadius Reviewer

PeopleSoft eProcurement

Ariba is another option to look at as I understand end user interface is straight forward, given it is configured correctly. It is a SaaS offering with SAP that offers a market place with it's portal. Unfortunately I do not have much detail on Ariba but from what I've heard from colleges it is pretty nice. One draw back is the cost passed to vendors who sign up to use it to provide product and services to your business. I'm not sure if that is a must for all users but if so, I don't believe that is a good way to tread your vendors, especially if you have smaller vendors with slim margins
Mike Bochantin | TrustRadius Reviewer

Scalability

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 2 answers
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
Anonymous | TrustRadius Reviewer

PeopleSoft eProcurement

No score
No answers yet
No answers on this topic

Return on Investment

JAGGAER (formerly SciQuest)

  • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
  • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
Anonymous | TrustRadius Reviewer

PeopleSoft eProcurement

  • I feel that it is streamlined and makes placing orders easy.
  • All connected orders to budget. Helps me keep track of spending.
Christina O'Steen | TrustRadius Reviewer

Pricing Details

JAGGAER (formerly SciQuest)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PeopleSoft eProcurement

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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