JAGGAER vs. RFP360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JAGGAER
Score 5.8 out of 10
N/A
JAGGAER is a procure-to-pay provider in the higher education and government sectors. JAGGAER eProcurement and strategic sourcing customers gain access to suppliers on a scalable, customizable platform. The JAGGAER SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by spend analysis, contract management, and an accounts payable solutions.N/A
RFP360
Score 9.0 out of 10
N/A
RFP360, from Responsive (formerly RFPIO) is used by organizations to request information, respond to requests and connect, aiming to make the RFP and proposal process more efficient, effective, collaborative, consistent and repeatable for everyone.N/A
Pricing
JAGGAERRFP360
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JAGGAERRFP360
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is based on use case and client requirements.
More Pricing Information
Features
JAGGAERRFP360
Proposal Creation & Organization
Comparison of Proposal Creation & Organization features of Product A and Product B
JAGGAER
-
Ratings
RFP360
9.0
5 Ratings
12% above category average
Proposal templates00 Ratings8.24 Ratings
Proposal content library updates00 Ratings9.25 Ratings
Guided proposal creation00 Ratings8.74 Ratings
Searchable proposal database00 Ratings9.85 Ratings
Proposal Collaboration & Workflow
Comparison of Proposal Collaboration & Workflow features of Product A and Product B
JAGGAER
-
Ratings
RFP360
9.5
5 Ratings
15% above category average
RFP management & response00 Ratings9.85 Ratings
Proposal collaboration & approval00 Ratings9.65 Ratings
User permissions/proposal editing controls00 Ratings9.54 Ratings
Sales proposal workflow00 Ratings9.33 Ratings
Proposal automation user interface00 Ratings9.33 Ratings
Proposal Delivery
Comparison of Proposal Delivery features of Product A and Product B
JAGGAER
-
Ratings
RFP360
9.7
3 Ratings
19% above category average
Proposal content tracking00 Ratings9.73 Ratings
Best Alternatives
JAGGAERRFP360
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MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
QuoteWerks
QuoteWerks
Score 9.0 out of 10
Medium-sized Companies
Esker
Esker
Score 8.2 out of 10
QuoteWerks
QuoteWerks
Score 9.0 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.5 out of 10
Responsive
Responsive
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JAGGAERRFP360
Likelihood to Recommend
8.0
(34 ratings)
9.1
(5 ratings)
Likelihood to Renew
7.4
(17 ratings)
10.0
(1 ratings)
Usability
8.2
(5 ratings)
10.0
(1 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
8.9
(3 ratings)
-
(0 ratings)
Support Rating
8.2
(9 ratings)
10.0
(1 ratings)
In-Person Training
6.0
(1 ratings)
-
(0 ratings)
Online Training
7.0
(3 ratings)
-
(0 ratings)
Implementation Rating
9.0
(3 ratings)
10.0
(1 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
JAGGAERRFP360
Likelihood to Recommend
JAGGAER
As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent. Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
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Responsive (formerly RFPIO)
In my opinion, RFP360 is well suited for any mid-to-large-scale RFP/Search project. It is probably overkill for smaller, less extensive projects, and time required for setup might outweigh any potential efficiencies.
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Pros
JAGGAER
  • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
  • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
  • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
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Responsive (formerly RFPIO)
  • Sleek, modern design
  • Fast to use
  • Efficient
  • CSM team walking you through steps
  • Upload past RFPs to pick and pull
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Cons
JAGGAER
  • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
  • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
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Responsive (formerly RFPIO)
  • Handle PowerPoint Templates
  • Detect duplicates before saved
  • Nothing else
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Likelihood to Renew
JAGGAER
Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
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Responsive (formerly RFPIO)
This tool has been fantastic as we have revamped our RFP process. We are much faster and far more efficient.Our win rate is up, but I am not 100% sure this is the cause, but I love to see it. The customer support and training are also fantastic. Thumbs up!
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Usability
JAGGAER
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
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Responsive (formerly RFPIO)
Very easy to navigate and use. Very intuitive user interface
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Reliability and Availability
JAGGAER
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
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Responsive (formerly RFPIO)
No answers on this topic
Performance
JAGGAER
Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
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Responsive (formerly RFPIO)
No answers on this topic
Support Rating
JAGGAER
They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
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Responsive (formerly RFPIO)
Excellent support during the training process. Since we were onboarded, we have not had too many questions, but when we did, they were answered promptly and thoroughly. We have been very satisfied.
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Online Training
JAGGAER
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
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Responsive (formerly RFPIO)
No answers on this topic
Implementation Rating
JAGGAER
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
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Responsive (formerly RFPIO)
onboarding and training were great
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Alternatives Considered
JAGGAER
Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
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Responsive (formerly RFPIO)
I was not involved in the process of selecting RFP360 for our firm, so I am largely unfamiliar with competitors. I am, however, quite pleased with RFP360 as a user, and am confident that my colleagues who were responsible for making the decision were thorough and discerning.
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Scalability
JAGGAER
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
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Responsive (formerly RFPIO)
No answers on this topic
Return on Investment
JAGGAER
  • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
  • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
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Responsive (formerly RFPIO)
  • Quicker RFP turnaround time leads to money saved.
  • Better RFP responses lead to more closed business.
  • Better team alignment lead leads to high efficiency.
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ScreenShots

RFP360 Screenshots

Screenshot of Proposal responders dashboard.Screenshot of Proposal scoring dashboard, for proposal issuers.Screenshot of RFP responders landing page.