Jahia Digital Experience Platform vs. Live Center - Live Reporting

It is well suited for medium to large enterprises, especially if the company is handling multiple clients from a wide range of industries. It is not suitable for small companies because the initial setup is tedious and might not be cost-effective to consolidate data points.

Incentivized

As we have to show the highlights of our blogs in the main page of our website. We choose Live Center as here it is very easy to embed those blogs in the home page. Also, this embeding thing was done by content creator so we don't have to reach to developer always.

Incentivized

• Its customization capabilities, Jahia does not disrupt creative autonomy as some of its competitors do. On the contrary, its modules and components are totally customizable, ensuring that you have your unique identity on the web without seeming similar or a "copy" of something already online.
• The ease of use, Jahia is extremely simple and easy to use, even users without great experience will have no problem dealing with it thanks to its intuitive interface.
• The technical support of Jahia is another strong point, service is always fast and enlightening, they really do their best to help in every way possible.

Incentivized

• Jahia would benefit from broader marketing and user-base. Great software, hidden gem still.
• Functionality-wise, adding an email campaign capability would really round out a full end-to-end stack.
• In context help, as we cycle through authors, retraining would be easier if admin screens had help in line.

• The flow of comments could be improved.
• The ability to turn off auto updates on a live blog doesn't exist.
• Could add more reporting functionality.

Incentivized

I would not use Jahia as it proved too complex for our needs and didn't help our over goal of customer satisfaction. Along with the man hours to build and execute, it wasn't worth the hassle

The interface and ergonomics are designed to facilitate the use of the product. The creation of template is easy which allows to minimize the actions necessary for the provision of content.

[I give it this rating because it] was up most of the time. There are so many scheduled reboots that I don't think it would be a good choice for a 95% SLA.

Incentivized

We have quite a good support from Jahia but our main contact is still our integrator. I wish Jahia was more involved. The support from the Jahia Customer Success Manager has been quite irregular.

Incentivized

It was already used when I arrived at this job, so I can't say I [picked] this software. However, I used it 10 years ago, and I can see that they really improved the solution, and the interface is much more enjoyable now.

Incentivized

• The full Enterprise package with Form Factory and Marketing Factory included provides the best user experience as the sites are more dynamic and adapt themselves to end users profiles. You are likely to get a much better targeting of the content this way, but of course it has a cost
• Jahia is robust and reliable and is a good base to build up on digital transformation