Jama Connect vs. OpenText ALM/Quality Center

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jama Connect
Score 8.5 out of 10
Enterprise companies (1,001+ employees)
Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.N/A
OpenText ALM/Quality Center
Score 7.7 out of 10
N/A
OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.N/A
Pricing
Jama ConnectOpenText ALM/Quality Center
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jama ConnectOpenText ALM/Quality Center
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jama ConnectOpenText ALM/Quality Center
Considered Both Products
Jama Connect
Chose Jama Connect
None of this software provides the traceability matrix view (coverage explorer) like Jama. This was the main reason.
Chose Jama Connect
Jama has a lot going for it. Although it may not seamlessly plug in from the get-go into ALM tools or be an ALM tool itself, I believe it has a very bright future. In comparison to Rational Doors, we believe for our needs, it is much more of an bang-for-the-buck and feature …
OpenText ALM/Quality Center
Chose OpenText ALM/Quality Center
JIRA, Rally. We had other HP tools for automation and because of that we decided to go with ALM QC
Top Pros
Top Cons
Best Alternatives
Jama ConnectOpenText ALM/Quality Center
Small Businesses
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Medium-sized Companies
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Enterprises
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Polarion ALM
Polarion ALM
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jama ConnectOpenText ALM/Quality Center
Likelihood to Recommend
8.7
(73 ratings)
7.2
(31 ratings)
Likelihood to Renew
7.3
(2 ratings)
9.0
(2 ratings)
Usability
5.5
(1 ratings)
3.0
(2 ratings)
Availability
7.3
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.7
(4 ratings)
7.4
(2 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
1.0
(1 ratings)
Product Scalability
5.5
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Jama ConnectOpenText ALM/Quality Center
Likelihood to Recommend
Jama Software
Jama is an excellent tool for requirements management, development, and traceability throughout the development lifecycle. Jama aids in peer reviews of generated artifacts with time-boxed review cycles. Jama provides a robust ecosystem which is highly tailorable to the demands of the particular organization in which it is used
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OpenText
For an organisation that has completely adopted SAFe structure including naming terminology, it is less appropriate and apart from that. It can suit any organisation out there, and it can solve all your problems one way or another by customising it. It is a robust and highly scalable solution to support all the business needs. It improves a lot of productivity and visibility.
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Pros
Jama Software
  • Requirements Management in general
  • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
  • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
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OpenText
  • If you have a mix of automation & manual test suites, HPALM is the best tool to manage that. It definitely integrates very well with HP automation tools like HP Unified Functional Testing and HP LoadRunner. Automated Suites can be executed, reports can be maintained automatically. It also classifies which test suites are manual & which are automated & managers can see the progress happening in moving from manual to automated suites. In HPA ALM all the functional test suites, performance test suites, security suites can be defined, managed & tracked in one place.
  • It is a wonderful tool for test management. Whether you want to create test cases, or import it, from execution to snapshot capturing, it supports all activities very well. The linking of defects to test runs is excellent. Any changes in mandatory fields or status of the defect triggers an e-mail and sent automatically to the user that the defect is assigned to.
  • It also supports devops implementation by interacting with development tool sets such as Jenkins & GIT. It also bring in team collaboration by supporting collaboration tools like Slack and Hubot.
  • This tool can integrate to any environment, any source control management tool bringing in changes and creates that trace-ability and links between source control changes to requirements to tests across the sdlc life-cycle.
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Cons
Jama Software
  • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
  • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
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OpenText
  • The requirements module is not as user friendly as other applications, such as Blue Bird. Managing requirements is usually done in another tool. However, having the requirements in ALM is important to ensure traceability to tests and defects.
  • Reporting across multiple ALM repositories is not supported within the tool. Only graphs are included within ALM functionality. Due to size considerations, one or two projects is not a good solution. Alternatively, we have started leveraging the template functionality within ALM and are integrating with a third party reporting tool to work around this issue.
  • NET (not Octane) requires a package for deployment to machines without administrative rights. Every time there is a change, a new package must be created, which increases the time to deploy. It also forces us to wait until multiple patches have been provided before updating production.
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Likelihood to Renew
Jama Software
Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
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OpenText
I like the ease to use and its reliable.
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Usability
Jama Software
Jama is mostly designed for requirement gathering, but that can be possible using JIRA if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
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OpenText
Because it lets me track the test cases with detailed scenarios and is clearly separated in folders. Also the defect filter helps me filter only the ones that have been assigned to a particular area of interest. The availability of reports lets me see the essentials fields which I might be missing the data on and helps me to work on these instead of having to go through everything.
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Reliability and Availability
Jama Software
Jama is available most of the time if it is used within the application's boundary. Jama has very good availability if we use very high hardware servers. Sometimes we face issues if there are batch operations running.
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OpenText
No answers on this topic
Performance
Jama Software
With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
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OpenText
No answers on this topic
Support Rating
Jama Software
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
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OpenText
It is a great tool, however, it got this rating because there is a lot of learning that takes a lot longer than other tools. There are no mobile versions of ALM even with just a project summary view. I believe ALM is well capable of integration with other analytics tools that can help business solutions prediction based on current and past project data. This is Data held in ALM but with no other use apart from human reading and project progress. ALM looks like a steady platform that I believe can handle more dynamic functionality. You could add an internal communication platform that is not a third party. Limit that communication tool to specific project members.
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Implementation Rating
Jama Software
Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
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OpenText
No answers on this topic
Alternatives Considered
Jama Software
The major sellingpoints of Jama were the review-system for internal and external reviewers and the inclusion of (Use Case) modelling tools, while keeping the core requirements-centric. Ability to synchronise with currently in use test-tooling and the low learning curve were additional selling points. Availablity of support in our local language was much appreciated as well.
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OpenText
We have other tools in our organization like Atlassian JIRA and Microsoft Team Foundation Server, which are very capable tools but very narrow in their approach and feature set and does not come even close to the some of the core capabilities of HP ALM. HP ALM is the "System of Record" in our organization. It gives visibility for an artifact throughout the delivery chain, which cut downs unnecessary bottlenecks and noise during releases.
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Scalability
Jama Software
There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
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OpenText
No answers on this topic
Return on Investment
Jama Software
  • Made it easier to know what I'm responsible for, from a work task perspective.
  • Allowed leads/managers to assign work in a more educated manner by seeing workload, etc.
  • Allows clear deliverables and more accurate work estimates, since we can look back at previous examples (assuming there are some).
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OpenText
  • ALM/QC has allowed for quick, traceable turnaround on relatively simple tasks
  • ALM/QC allows us to achieve our business objective of always being able to refer to a documented ticket for work being done.
  • ALM/QC navigation is not the easiest, so this aspect of the product has caused great frustration among new users.
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ScreenShots

Jama Connect Screenshots

Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements Management