IBM Security MaaS360 vs. Jamf Now

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Security MaaS360
Score 8.5 out of 10
N/A
IBM Security MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Jamf Now
Score 8.9 out of 10
N/A
Jamf Now, formerly Bushel, is a cloud-based Mobile Device Management (MDM) solution for iPads, iPhones, and Macs in the workplace. According to the vendor, Jamf Now makes device management accessible and affordable for everyone, so businesses can support their users without help from IT. Jamf Now helps configure settings on all Apple devices quickly and consistently over the air and allows users to manage their devices by centrally deploying apps anytime from anywhere. Jamf Now can be…N/A
Pricing
IBM Security MaaS360Jamf Now
Editions & Modules
Essentials
$4
Per Client
Deluxe
$5
Per Client
Premier
$6.25
Per Client
Enterprise
$9
Per Client
No answers on this topic
Offerings
Pricing Offerings
IBM Security MaaS360Jamf Now
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$2 per month per Mac or iOS device. First 3 devices are free. Price per month per device, billed monthly. No minimum. Cancel at any time; no questions asked. As your needs change, add or remove devices. We bill you based on current number of managed devices.
More Pricing Information
Community Pulse
IBM Security MaaS360Jamf Now
Considered Both Products
IBM Security MaaS360
Chose IBM Security MaaS360
Apple tends to recommend Jamf for mobile device management. We chose to use IBM MaaS360 since it can be bundled with our cell carrier's contract. This gives us a lower cost product that delivers the features we needed out of this type of service. Additionally, our carrier is …
Jamf Now
Chose Jamf Now
Jamf was easier to get started and set up, unfortunately since I also have a number of Android Tablets, I had to get IBM MaaS360 to manage them. I also prefer not having to pay for the whole year in advance for the tables as I have been working for about 3 months to get the …
Top Pros
Top Cons
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IBM Security MaaS360Jamf Now
Small Businesses
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Score 9.1 out of 10
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Score 8.5 out of 10
Medium-sized Companies
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Score 9.1 out of 10
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10
Enterprises
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Citrix Endpoint Management
Score 8.3 out of 10
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Score 9.6 out of 10
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User Ratings
IBM Security MaaS360Jamf Now
Likelihood to Recommend
8.0
(43 ratings)
8.9
(4 ratings)
Likelihood to Renew
9.3
(5 ratings)
-
(0 ratings)
Usability
9.2
(2 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
8.9
(2 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
8.1
(31 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
7.3
(32 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Security MaaS360Jamf Now
Likelihood to Recommend
IBM
This product has helped me find lost mobile devices and has helped protect our corporate intellectual property as well as making it easier to support our 700 users in our Canada manufacturing facilities. We are better able to manage our fleet of devices and manage the apps that are being used on these devices as well as which apps are being used. We can easily wipe out a device if someone resigns and to better protect information. It makes it easier to deploy a completely configured mobile device to remote users and supports Apple, Android or BYOD. Once configured correctly this product integrates seamlessly with Apple to better manage off the shelf apps or custom applications. This product has made my life working with managing two different corporate entities and their divisions all across Canada with relative ease and leaves me more time to work on other issues. And reports are simple and customizable making it simple to see and understand and utilize the information to make better informed decisions.
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Jamf Software, LLC
Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.
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Pros
IBM
  • BYOD encourages use of personal devices like smartphones, tablets, laptops and wearables to access enterprise data from anywhere.
  • UEM provides best outstanding user experience and data security.
  • Makes mobile device management easy and more centralized.
  • Provides more Security Revolution to all our devices to protect all the sophisticated cybercrimes.
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Jamf Software, LLC
  • Resetting passwords remotely..
  • Locking or wiping a device.
  • Pushing new apps out to all or one iPad.
  • Controlling what apps are installed on the iPads.
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Cons
IBM
  • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
  • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
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Jamf Software, LLC
  • I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
  • I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
  • They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.
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Likelihood to Renew
IBM
Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to
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Jamf Software, LLC
No answers on this topic
Usability
IBM
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
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Jamf Software, LLC
No answers on this topic
Reliability and Availability
IBM
Never had an outage in 11 years of using this solution
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Jamf Software, LLC
No answers on this topic
Performance
IBM
typically very consistent but occasionaly some lag
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Jamf Software, LLC
No answers on this topic
Support Rating
IBM
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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Jamf Software, LLC
No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.
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Online Training
IBM
The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
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Jamf Software, LLC
No answers on this topic
Implementation Rating
IBM
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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Jamf Software, LLC
No answers on this topic
Alternatives Considered
IBM
I really love how this software is full-featured comes with all kind of robust features allows us to lock down all aspects of our devices incase the device is lost of stolen. It also allows us to install apps remotely ability to track location set-up mobile data groups is awesome and allows diagnostic messaging when data limit is reached.
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Jamf Software, LLC
Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.
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Scalability
IBM
Rock solid, consistent solution
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Jamf Software, LLC
No answers on this topic
Return on Investment
IBM
  • We were able to reduce our monthly bill for iPad data usage by well over 60%. Simply by limiting the applications available to what was absolutely necessary to do their jobs.
  • We have never had an iPad lost that couldn’t be recovered.
  • We were able to reassign iPads when we discovered techs were not using them. Some techs preferred to use their company phones.
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Jamf Software, LLC
  • Low Cost: 2-3 dollars a device for a month was cheaper than the time spent repairing the Mac server.
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ScreenShots

Jamf Now Screenshots

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