Jamf Pro vs. Palo Alto Networks Prisma Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jamf Pro
Score 9.4 out of 10
N/A
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A
Palo Alto Networks Prisma Access
Score 8.7 out of 10
N/A
GlobalProtect™ delivers the protection of next-generation security platform to the mobile workforce in order to stop targeted cyberattacks, evasive application traffic, phishing, malicious websites, command-and-control traffic, and known and unknown threats.N/A
Pricing
Jamf ProPalo Alto Networks Prisma Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jamf ProPalo Alto Networks Prisma Access
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually
More Pricing Information
Community Pulse
Jamf ProPalo Alto Networks Prisma Access
Top Pros
Top Cons
Best Alternatives
Jamf ProPalo Alto Networks Prisma Access
Small Businesses
Rippling
Rippling
Score 8.5 out of 10

No answers on this topic

Medium-sized Companies
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10

No answers on this topic

Enterprises
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Jamf ProPalo Alto Networks Prisma Access
Likelihood to Recommend
10.0
(184 ratings)
8.1
(5 ratings)
Likelihood to Renew
10.0
(9 ratings)
-
(0 ratings)
Usability
7.9
(15 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(53 ratings)
-
(0 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(6 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
Jamf ProPalo Alto Networks Prisma Access
Likelihood to Recommend
Jamf Software, LLC
Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.
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Palo Alto Networks
Depending on the complexity of your equipment, devices, the network you are with, the size of your company, or the budget you are willing to pay, you should consider buying Prisma. I have in mind that it is a tool to make the leap to extra security for your devices; it is a complex tool that cannot be learned in a single day. Without a doubt, I would recommend her to a company that has a proven track record and knows what it wants.
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Pros
Jamf Software, LLC
  • Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
  • Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
  • Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
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Palo Alto Networks
  • Complete control and configuration of iOS devices across our network.
  • Great username options in the latest version to help keep our devices organized and easy to manage.
  • Easy to enroll devices to connect to the VPN.
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Cons
Jamf Software, LLC
  • Training options are terrific, but costly.
  • Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
  • You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
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Palo Alto Networks
  • It lags a bit on new features
  • It is best used with an entire Palo Alto environment
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Likelihood to Renew
Jamf Software, LLC
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
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Palo Alto Networks
No answers on this topic
Usability
Jamf Software, LLC
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
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Palo Alto Networks
No answers on this topic
Support Rating
Jamf Software, LLC
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
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Palo Alto Networks
No answers on this topic
In-Person Training
Jamf Software, LLC
They made me more comfortable using the product.
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Palo Alto Networks
No answers on this topic
Online Training
Jamf Software, LLC
The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
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Palo Alto Networks
No answers on this topic
Implementation Rating
Jamf Software, LLC
Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
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Palo Alto Networks
No answers on this topic
Alternatives Considered
Jamf Software, LLC
Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
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Palo Alto Networks
The management of connections is much more seamless with the Palo tool. AnyConnect was always a nightmare to get in and manage individual connections to what can and cannot be accessed based on IP addresses. We ended going with the newer methodology of remote access so that our users would be authenticated prior to entering login credentials.
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Return on Investment
Jamf Software, LLC
  • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
  • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
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Palo Alto Networks
  • It allowed us to pass very strict audits from the world's largest banks.
  • It was easy for our IT department to implement.
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ScreenShots

Jamf Pro Screenshots

Screenshot of Jamf Pro (formerly Casper Suite) Dashboard