Jamf Protect vs. Webroot Endpoint Protection

Jamf Protect will always have day 1 support for new OS updates, which is an amazing feature. The reporting could use a bit more work and the actions it captures are far beyond anything we would need, but it does that really well too. There are plenty of scenarios where I will gladly recommend this to other institutions. There are not many where I wouldn't. Maybe only if you have a hybrid environment, where licensing another endpoint protection may be beneficial to the budget.

Incentivized

I have only used Endpoint Protection in small to medium businesses and for residential home users. I have not had any experience with larger corporations. Thus far, my experience has been a positive one. Their tech support, which I have called upon several times, has been quite efficient in solving my issue.

Incentivized

• Security--it scans processes for 'bad stuff'
• Notifies admins of any issues or potential issues; entirely customizable and we create many custom notifications and groups.
• Integrates with Jamf Pro
• Monitor CIS benchmarks via a clean and nice looking dashboard

Incentivized

• It is very light weight and does not tax the computers resources
• Has a quick scan and does not take forevere when scanning
• It's central management on the web makes it easy to use and gives tons of control for Admins

Incentivized

• The cloud GUI. It can be confusing at times.

Incentivized

• I would like to see an option for automatic cleanup of duplicate Agents. Occasionally, a machine will show up twice and one of the Agents will show as disconnected. I'm not entirely sure if this is from updates or something weird in Windows. We stay on top of cleaning this up on a regular basis, but for instances where the names are similar enough to detect duplicates, it would be nice to automate this and then have a report sent showing what was cleaned up in case there was a mistake.

Incentivized

It has proven successful so far in our environment for controlling malware/virus outbreaks.

Incentivized

Like I said before, sometimes I can't find what I need to change a setting.

Incentivized

Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.

Incentivized

Jamf Protect is much lighter on system usage. It also has exclusive access to the threat protection baked into macOS. This lets Jamf Protect leverage the great work Apple is doing, and gives admins a way to extend that as well as view reports. Webroot was often missing things that were threats. SentinelOne was a bit more resource heavy. Solarwinds...err..."N-Able"...do I really need to say anything?

Incentivized

Both Avast and Norton have caused issues with their impact on system performance. Avast recently caused a major lag on a client-server, and Symantec slows down our systems so much that we ended up recommending more memory than was generally needed.

Incentivized

• Positive: It allowed us to deploy machines that were not deployable before due to compliance issues.
• Positive: Easy to implement in the shortest amount of time needed.
• Negative: Could be costly if you have a big environment

Incentivized

• The licenses are pretty expensive but less costly than an actual malware infestation.
• We have tremendous peace of mind knowing that our machines and communications are secure.
• Our IT consultants are a little more involved in day-to-day management than they were before deploying Webroot Endpoint Protection, which means an increase in cost, but again this is a fair price to pay for protection against Internet threats.

Incentivized