Jamf School vs. Symantec WebFilter / Intelligence Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jamf School
Score 9.1 out of 10
N/A
Jamf School is a purpose-built mobile device management solution (MDM) for schools that gives users the ability to deploy and manage Apple devices. Jamf School management system also pairs with three apps, Jamf School Teacher, Jamf School Parent and Jamf School Student.N/A
Symantec WebFilter / Intelligence Services
Score 8.0 out of 10
N/A
Symantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
Pricing
Jamf SchoolSymantec WebFilter / Intelligence Services
Editions & Modules
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Offerings
Pricing Offerings
Jamf SchoolSymantec WebFilter / Intelligence Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jamf SchoolSymantec WebFilter / Intelligence Services
Top Pros
Top Cons

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Best Alternatives
Jamf SchoolSymantec WebFilter / Intelligence Services
Small Businesses
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Score 8.5 out of 10

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Medium-sized Companies
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10
Check Point Quantum Security Gateway
Check Point Quantum Security Gateway
Score 9.1 out of 10
Enterprises
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10
Check Point Quantum Security Gateway
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Score 9.1 out of 10
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User Ratings
Jamf SchoolSymantec WebFilter / Intelligence Services
Likelihood to Recommend
10.0
(1 ratings)
8.0
(2 ratings)
Usability
-
(0 ratings)
5.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Jamf SchoolSymantec WebFilter / Intelligence Services
Likelihood to Recommend
Jamf Software, LLC
Jamf is user-friendly and easy to set up. It allows Ipads to be managed in easy-to-understand groupings. It also allows teachers to take ownership of choosing and distributing apps. The safety features for students allow restricting of websites, apps, and even clearing some of the "clutter" of built-in IOS apps that you don't want on students screens such as news and measuring apps. I really enjoy using this product.
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Broadcom
In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
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Pros
Jamf Software, LLC
  • Concise management
  • Data tracking
  • Instructional tool
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Broadcom
  • Almost real time protection from all ongoing threats with their DLA inspection
  • Great visibility into web filtering policies using the dashboards and reports
  • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
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Cons
Jamf Software, LLC
  • Speed of pulling down apps from ASM
  • Device Location Finding
  • Jamf teacher
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Broadcom
  • The admin interface would be better off not using Java
  • Setting up SSL properly can be a bit challenging
  • Could really use a better source for training, like a library of how-to videos
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Usability
Jamf Software, LLC
No answers on this topic
Broadcom
I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
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Support Rating
Jamf Software, LLC
No answers on this topic
Broadcom
I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
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Alternatives Considered
Jamf Software, LLC
We originally tried an MDM from Cisco and it did not deliver in useability or features like Jamf
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Broadcom
Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
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Return on Investment
Jamf Software, LLC
  • Significantly reduced the time of managing devices on the class or using configurator
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Broadcom
  • Boosts business productivity with having secured systems
  • Globally available threat protection adhering to our own security policies
  • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
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