Likelihood to Recommend JAMS is well suited for centralizing schedules. We have hundreds of databases, and JAMS has allowed us to centralize the scheduling of all of the individual jobs related to each individual database. This allows certain teams to follow the activity of specific jobs without having to access the individual servers on which the databases reside.
Read full review The automation of batch processing operations like file transfers, data backups, and report production is a good fit for Redwood Workload Automation. Organizations' IT operations can be streamlined and made more efficient because to its capacity to automate and schedule these procedures across a variety of platforms. Redwood Workload Automation is highly suited for automating complicated business operations within SAP settings and has a close interaction with SAP systems. Organizations may automate and streamline their SAP processes with the help of its ability to handle SAP tasks, spools, and workflows. Redwood Workload Automation excels at automating workloads on a variety of operating systems, including Windows, Linux, Unix, and other cloud environments. This makes it a viable option for businesses that need automation across numerous systems and have complex IT infrastructures. For large businesses with complicated IT environments, Redwood Workload Automation was created. It is the perfect option for enterprises with high-volume transaction processing requirements due to its scalability and capacity for handling large-scale workloads.
Read full review Pros Watching for files Running Power shell scripts JOB notifications of failures to teams Being able to interface / run other programs as either dos window, Power shell window, Python window through configurable execution methods Purging JAMS history by Parameters, like dates and # of copies to keep of a job Being able to configure a hot backup to take over in the event a Primary JAMS Server goes down, the backup automatically kicks in after 3 minutes. - High Availability mode Being able to set up variables that can be used in JOBs / Sequences to hold login information (encrypted), date ranges or other Job Parameter values. And be able to programmatically updated by Power shell scripts to track progress between runs of the same job: count of orders processed, API Skip values when retrieving orders, when the API call only returns X amount per call and you need to get all available orders with multiple calls JOB logs can be put anywhere on network for other users to access - IT allowing of course. With the high availability option, this is Great, since you don't have to check each of the JAMS Servers for a log when a fail over occures Read full review SAP Batch Scheduling - This is THE BEST tool for triggering SAP jobs, bar none. User management- Other scheduling tools make it much more difficult to manage user access. Redwood user access management is a breeze and take less than half the time it take in other products. Scheduling Flexibility- The ease with which you can make custom time windows with Redwood is one of my favorite pluses. You can build as simple or as complex of a time window as you need to with Redwood. Support- The support that you get from Redwood is in my opinion the best in the world. I have dealt with all the big name players in IT and they all pale in comparison to Redwood. You will never feel like you are in it alone with the best support in the world right at your fingertips. Read full review Cons Prior to JAMS I organized various batch job runs with a user friendly naming process (job, machine, date, etc). I had to jump through hoops to get JAMS to replicate by having a post-completion job rename and copy the log. Natively support JAMS commands in Powershell7. Failsafe guard to prevent runaway jobs that submit other JAMS jobs that were improperly coded. i.e. A throttle setting for new JOBS. I once had production go down when hundreds of jobs used up our daily license allocation in under a minute. I have similar (but different) Execution Methods that would benefit from a shared template. Current setup is awkward to change. I'd love my job Definitions to be natively linked to github for version control. Read full review A dashboard for checking the overall health of the tool Direct excel export option is unavailable to transport the jobs. Mobile notification is also helpful for those user who worked in 24*7 shift. if this option will available it is very useful for those user who needs to check system again and again Read full review Likelihood to Renew JAMS is an essential application within our organization. There is no chance that at any point in the foreseeable future we would migrate off of the platform or stop our maintenance contract. HelpSystems (now rebranded Forta) releases frequent updates which always add value to the product. The system's reliability and extensibility has earned our trust that it will scale with our organization.
Read full review Being in the cloud is a big help, with less hardware to maintain, the patches and updates are fast and easily done, we have built a good working relationship with Redwood.
Read full review Usability At first its not 100% obvious what each item is meant for. When you look at the list for the first time there are a lot of objects, its taken some time to figure out what each one does. Once you figure out what each one does it makes more sense.
Read full review The Redwood user interface is straightforward. The script can be used to renew the Redwood license by just copying the text from the. txt file from start to finish of license. The current page and the status of the work can both be refreshed automatically by setting a timer in Redwood. Redwood software's eye-catching features include online help through documentation and help support, which may be accessed by clicking the "I" button in the top right corner.
Read full review Reliability and Availability JAMS has been super reliable in our implementation. The only reason it isn't a 10 is the web client isn't fully functional so the availability suffers very mildly there
Read full review Performance JAMS performs well but the client some times take a little longer than normal to display logs and new views.
Read full review Support Rating We had a very aggressive timeline to look for a new batch job processor that is compatible with our new server that could help us maintain and improve our current data processing procedure. The JAMS support team was there to address our inquiries promptly. On average, their response times have been within 24 hours, ensuring that we receive assistance when we need it
Read full review It seems many pressing issues have to be escalated to their dev team, which I believe is mostly overseas. The response time isn't always the greatest. I go back to the documentation as well, if that was better there would be less need of support from myself. There are also times when they figure out the resolution, it has to be included with a fix in which you have to wait for the next release, however long that may be. Update - the support response time and quality of answers has greatly increased in the past 6 months or more.
Read full review Implementation Rating I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased
Read full review Alternatives Considered JAMS is easier to use, provides more features and was easier to manage form a central location. simple features in JAMS were missing from
VisualCron such as a projected daily schedule. The install setup with a client and agents was better suited for us too
Read full review Hi, We use redwood workload automation for scheduling jobs and for automatic alerts generation in case of long running and failed jobs. It provides easy access of managing jobs and controlling the flow of automation. Alerts generated keeps us up to date of the long running jobs as well as failed jobs. Configuring the jobs is easy and scheduling them through redwood makes it very effective for 24hours monitoring. The Redwood Support team is very helpful and gives prompt response and faster resolution when needed.
Read full review Contract Terms and Pricing Model i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
Read full review Scalability I can only speak in in regards to scalability in the volume of jobs we have created. Many of our jobs exist in multiple environments, with each environment having its own unique folder names, connection strings, etc. We incorporate parameters on the folder level that contain the unique environment information. The jobs reference these values from the folder they are contained in, so we can easily copy a job from DEV to TEST and the source is the same but the values passed from the parameters are not. This makes it very easy to create many new jobs and copy them across multiple environments and have them work
Read full review Professional Services i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
Read full review Return on Investment JAMS was not the most cost-effective solution to the original program we were implementing at my Agency; but we were able to expand on the services we do provide using it's power and flexibility to enhance other program areas. The cost-model from MVPSI has been great in allowing us to deploy a DEVELOPMENT, STAGING, then PRODUCTION scheduler integrating the platform into our SDLC. Read full review Simple to install Redwood Workload Automation agent servers on every server side and trigger the necessary jobs in keeping with business needs. Allows for the interdependent scheduling of groups of Windows scripts and shell scripts. Many problems have been fixed, such as the ability to gather data on the number of activities that are executed each day, receive email notifications when a job expires, and connect system agents to monitors. capable of adhering to SLAs for complicated order flows Read full review ScreenShots Redwood RunMyJobs Screenshots