Akamai Identity Cloud vs. The Okta Identity Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Akamai Identity Cloud
Score 7.7 out of 10
N/A
Akamai Identity Cloud (formerly Janrain, acquired January 2019) supports the collection of customer identity data through social and traditional registration and login as well as diverse engagement capabilities like Commenting, Ratings and Reviews and Live Chat. The customer identity data is stored in one unified individual-level profile, making it available for use across a marketing organization and broader enterprise through out of the box integrations with the most common technology…
$0
up to 2,500 users
The Okta Identity Cloud
Score 8.9 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$0
per month per user
Pricing
Akamai Identity CloudThe Okta Identity Cloud
Editions & Modules
Free Basic Social Login
$0
up to 2,500 users
Enterprise
$5,000
100k users
Pro
$1,000/$2,250
10k/25k users
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
Offerings
Pricing Offerings
Akamai Identity CloudThe Okta Identity Cloud
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor full platform pricing, please contact us.Browse products and price points that make the most sense for your organization on our website.
More Pricing Information
Community Pulse
Akamai Identity CloudThe Okta Identity Cloud
Top Pros
Top Cons
Features
Akamai Identity CloudThe Okta Identity Cloud
Identity Management
Comparison of Identity Management features of Product A and Product B
Akamai Identity Cloud
-
Ratings
The Okta Identity Cloud
8.9
156 Ratings
10% above category average
ID-Management Access Control00 Ratings9.1144 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.5152 Ratings
Multi-Factor Authentication00 Ratings9.2142 Ratings
Password Management00 Ratings8.7138 Ratings
Account Provisioning and De-provisioning00 Ratings8.9129 Ratings
ID Management Workflow Automation00 Ratings8.279 Ratings
ID Risk Management00 Ratings8.3106 Ratings
Best Alternatives
Akamai Identity CloudThe Okta Identity Cloud
Small Businesses
Microsoft Entra External ID
Microsoft Entra External ID
Score 8.5 out of 10
Dashlane
Dashlane
Score 9.3 out of 10
Medium-sized Companies
The Okta Identity Cloud
The Okta Identity Cloud
Score 8.9 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Enterprises
The Okta Identity Cloud
The Okta Identity Cloud
Score 8.9 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Akamai Identity CloudThe Okta Identity Cloud
Likelihood to Recommend
8.0
(1 ratings)
9.0
(198 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(18 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.1
(12 ratings)
Online Training
-
(0 ratings)
1.0
(1 ratings)
Configurability
-
(0 ratings)
8.9
(50 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Akamai Identity CloudThe Okta Identity Cloud
Likelihood to Recommend
Akamai
It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.
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Okta
I would definitely suggest this tool to my colleagues. When it comes to single sign to integrate all our applications under one umbrella, this will be the tool to go for sure. In our company, when we were moving our applications to the cloud one by one, we wanted one tool that could serve as a platform for all the applications with one password and with enhanced multi factor authentication and we choose The Okta Identity Cloud. When it comes to SAP, integration with The Okta Identity Cloud was a little tedious.
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Pros
Akamai
No answers on this topic
Okta
  • RBAC is simple, straight forward and easy to manage
  • Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
  • Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications
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Cons
Akamai
No answers on this topic
Okta
  • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
  • One time integration effort is high for the initial setup. Took us around 3 weeks.
  • Okta times out pretty quick making us login multiple times in the day.
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Likelihood to Renew
Akamai
No answers on this topic
Okta
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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Usability
Akamai
No answers on this topic
Okta
Some of its features are great and some are slightly complex and not easy without vendor support.
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Reliability and Availability
Akamai
No answers on this topic
Okta
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
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Performance
Akamai
No answers on this topic
Okta
The Okta Identity Cloud performance is very good and there is never any reports from the user community or from the IT administrative team of slow response or sluggishness. In addition, integrations with other systems does not slow them down and everything works seamlessly. The only other feedback is that once in a while there is a slight delay in receiving a second factor on a mobile device but this is likely due to a phone endpoint issue and not the The Okta Identity Cloud service.
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Support Rating
Akamai
No answers on this topic
Okta
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
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Alternatives Considered
Akamai
We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.
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Okta
Okta was the most expensive choise between than, but still our best bet. This was caused because they were able to integrate with 90% of our software without any headache and 10% with some studies - this work would be higher and requires more working hours from our engineers if we opted to their competitors.
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Scalability
Akamai
No answers on this topic
Okta
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
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Return on Investment
Akamai
  • Customer data can be easily accessed
  • we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
  • Pricing is bit high for what we get
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Okta
  • Customer experience has been a big win for us. Extremely minimal issues reported.
  • We did not have a PAM in place at all until The Okta Identity Cloud
  • Relatively easy to deploy. No major downtimes to deploy was a nice bonus.
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ScreenShots