What users are saying about
267 Ratings
111 Ratings
267 Ratings
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Score 7.3 out of 100
111 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

TIBCO Jaspersoft

TIBCO Jaspersoft is well suited for users who are not too technical. These users are able to easily drag and drop domain fields from their database to create friendly table reports. Users can easily add filters to their reports which allows for reusability. On the other hand, if a user is looking to add information that has many-to-many relationships, duplicates will appear. Having duplicates in an ad-hoc view and not being able to easily remove them is a big issue for many of our clients.
Anonymous | TrustRadius Reviewer

Sisense

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

TIBCO Jaspersoft
7.6
Sisense
8.4
Pixel Perfect reports
TIBCO Jaspersoft
7.7
Sisense
7.3
Customizable dashboards
TIBCO Jaspersoft
7.3
Sisense
9.0
Report Formatting Templates
TIBCO Jaspersoft
8.0
Sisense
9.0

Ad-hoc Reporting

TIBCO Jaspersoft
6.8
Sisense
8.1
Drill-down analysis
TIBCO Jaspersoft
7.3
Sisense
8.0
Formatting capabilities
TIBCO Jaspersoft
7.3
Sisense
8.4
Report sharing and collaboration
TIBCO Jaspersoft
5.7
Sisense
7.3
Integration with R or other statistical packages
TIBCO Jaspersoft
Sisense
8.9

Report Output and Scheduling

TIBCO Jaspersoft
8.0
Sisense
8.2
Publish to Web
TIBCO Jaspersoft
9.0
Sisense
8.3
Publish to PDF
TIBCO Jaspersoft
8.5
Sisense
8.7
Report Versioning
TIBCO Jaspersoft
7.2
Sisense
8.1
Report Delivery Scheduling
TIBCO Jaspersoft
7.7
Sisense
7.7
Delivery to Remote Servers
TIBCO Jaspersoft
7.7
Sisense

Data Discovery and Visualization

TIBCO Jaspersoft
6.7
Sisense
8.9
Pre-built visualization formats (heatmaps, scatter plots etc.)
TIBCO Jaspersoft
6.1
Sisense
8.9
Location Analytics / Geographic Visualization
TIBCO Jaspersoft
7.3
Sisense
8.9
Predictive Analytics
TIBCO Jaspersoft
Sisense
8.9

Access Control and Security

TIBCO Jaspersoft
8.7
Sisense
9.5
Multi-User Support (named login)
TIBCO Jaspersoft
9.1
Sisense
9.8
Role-Based Security Model
TIBCO Jaspersoft
9.2
Sisense
9.5
Multiple Access Permission Levels (Create, Read, Delete)
TIBCO Jaspersoft
9.8
Sisense
9.3
Single Sign-On (SSO)
TIBCO Jaspersoft
6.7
Sisense

Mobile Capabilities

TIBCO Jaspersoft
6.8
Sisense
8.7
Responsive Design for Web Access
TIBCO Jaspersoft
6.1
Sisense
8.7
Dedicated iOS Application
TIBCO Jaspersoft
7.0
Sisense
9.4
Dedicated Android Application
TIBCO Jaspersoft
8.0
Sisense
8.8
Dashboard / Report / Visualization Interactivity on Mobile
TIBCO Jaspersoft
6.3
Sisense
7.7

Application Program Interfaces (APIs) / Embedding

TIBCO Jaspersoft
7.7
Sisense
REST API
TIBCO Jaspersoft
7.6
Sisense
Javascript API
TIBCO Jaspersoft
7.9
Sisense
iFrames
TIBCO Jaspersoft
6.8
Sisense
Java API
TIBCO Jaspersoft
8.8
Sisense
Themeable User Interface (UI)
TIBCO Jaspersoft
6.8
Sisense
Customizable Platform (Open Source)
TIBCO Jaspersoft
8.2
Sisense

Pros

TIBCO Jaspersoft

  • Jaspersoft has an excellent self-service module that allows ad hoc report creation and can be easily worked by non-technical users as well.
  • Using this tool, it doesn't matter if you are viewing the report on a desktop screen or smaller mobile screens, the experience is seamless.
Anonymous | TrustRadius Reviewer

Sisense

  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Andrew Goss | TrustRadius Reviewer

Cons

TIBCO Jaspersoft

  • The UI on the report designer, Jaspersoft Studio, looks a little outdated. I think that Studio as a whole could use a facelift. Additionally, Jaspersoft Studio tends to slow down over time, requiring a restart of the program.
  • There is a bit of a learning curve with all of the intricacies of Jaspersoft Studio, it's kind of overwhelming when trying to learn it from nothing.
  • One functionality that seems to be missing, that would help our use-case, would be the ability to parameterize a JSON URL as a data source. For example, if there was a call to a set of JSON data, it has to be a static URL. But in many cases, APIs that return JSON take parameters via the URL. Jaspersoft does not support that.
Anonymous | TrustRadius Reviewer

Sisense

  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

TIBCO Jaspersoft

TIBCO Jaspersoft 9.0
Based on 23 answers
JasperSoft has been amazing. It is well documented, fast, and transparent in how it functions. We have been very confident in JasperSoft in every aspect of our business and offerings where we've used it. On top of that, their improvements to the product have been fantastic. I am really looking forward to seeing where they take their product and how we can leverage that to please our clients
Craig LaValle | TrustRadius Reviewer

Sisense

Sisense 8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
Anonymous | TrustRadius Reviewer

Usability

TIBCO Jaspersoft

TIBCO Jaspersoft 7.1
Based on 10 answers
I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.
Gerald Meachem | TrustRadius Reviewer

Sisense

Sisense 8.0
Based on 5 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Daniel Colussi | TrustRadius Reviewer

Reliability and Availability

TIBCO Jaspersoft

TIBCO Jaspersoft 8.0
Based on 6 answers
We've never had an outage of the software itself. If it was unavailable, it was due to a network outage, not a problem with Jasper.
Peter Larabell | TrustRadius Reviewer

Sisense

Sisense 8.2
Based on 2 answers
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker | TrustRadius Reviewer

Performance

TIBCO Jaspersoft

TIBCO Jaspersoft 7.0
Based on 6 answers
Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.
Anonymous | TrustRadius Reviewer

Sisense

Sisense 8.2
Based on 2 answers
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker | TrustRadius Reviewer

Support Rating

TIBCO Jaspersoft

TIBCO Jaspersoft 5.0
Based on 39 answers
They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.
I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
Ashley Lee | TrustRadius Reviewer

Sisense

Sisense 9.0
Based on 11 answers
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Wicus Verhoef | TrustRadius Reviewer

In-Person Training

TIBCO Jaspersoft

TIBCO Jaspersoft 8.0
Based on 4 answers
It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.
Ashley Lee | TrustRadius Reviewer

Sisense

Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker | TrustRadius Reviewer

Online Training

TIBCO Jaspersoft

TIBCO Jaspersoft 6.5
Based on 7 answers
Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.
Davide Marzucco | TrustRadius Reviewer

Sisense

Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker | TrustRadius Reviewer

Implementation Rating

TIBCO Jaspersoft

TIBCO Jaspersoft 7.8
Based on 30 answers
Having just completed an upgrade to the latest version of Jaspersoft, I am happy to say their support was very good. There were a couple of small challenges which were not easily resolved, but they were primarily related to the fact that we had skipped updates for a couple of versions. The current update procedures assumed we were upgrading from the prior latest version (6.4) to to the new version (7.1).
Anonymous | TrustRadius Reviewer

Sisense

Sisense 7.1
Based on 6 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser | TrustRadius Reviewer

Alternatives Considered

TIBCO Jaspersoft

It's been a long time since we have been using Jasper, so I can't really remember the details, but mainly it was about comparing how easy it was to integrate with our Java-based product, reporting capability, and datasources/platform supported.
Anonymous | TrustRadius Reviewer

Sisense

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
Anonymous | TrustRadius Reviewer

Scalability

TIBCO Jaspersoft

TIBCO Jaspersoft 8.0
Based on 3 answers
We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.
Anonymous | TrustRadius Reviewer

Sisense

Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker | TrustRadius Reviewer

Return on Investment

TIBCO Jaspersoft

  • When we demo our Jaspersoft environment to potential clients, their eyes light up and they sit up in their chairs a bit more. A lot of our meetings have ended with with the client very interested in our product due to Jaspersoft.
  • Our existing clients have been very satisfied with the adhoc features of Jaspersoft. We've been able to provide them better access to their data on their terms instead of ours. Of course this turns into a huge win for us.
  • We've always used SQL Server Reporting Services to deliver our reports to our clients. Converting to Jaspersoft has allowed us to generate the reporting layer that our clients demand. They no longer feel like they are settling for what we offer.
Robert Mills | TrustRadius Reviewer

Sisense

  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Hui (Ken) Zheng | TrustRadius Reviewer

Screenshots

Pricing Details

TIBCO Jaspersoft

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

TIBCO Jaspersoft Editions & Modules

Additional Pricing Details
Jaspersoft offers flexible pricing for ISVs and SaaS per customer or by CPU core.

Sisense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sisense Editions & Modules

Modules
SAP Connector
  1. none
Additional Pricing Details
Must contact sales team for pricing.

Rating Summary

Likelihood to Recommend

TIBCO Jaspersoft
8.1
Sisense
9.0

Likelihood to Renew

TIBCO Jaspersoft
9.0
Sisense
8.9

Usability

TIBCO Jaspersoft
7.1
Sisense
8.0

Reliability and Availability

TIBCO Jaspersoft
8.0
Sisense
8.2

Performance

TIBCO Jaspersoft
7.0
Sisense
8.2

Support Rating

TIBCO Jaspersoft
5.0
Sisense
9.0

In-Person Training

TIBCO Jaspersoft
8.0
Sisense
7.3

Online Training

TIBCO Jaspersoft
6.5
Sisense
8.2

Implementation Rating

TIBCO Jaspersoft
7.8
Sisense
7.1

Scalability

TIBCO Jaspersoft
8.0
Sisense
8.2

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