Jenkins vs. Jira Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jenkins
Score 8.3 out of 10
N/A
Jenkins is an open source automation server. Jenkins provides hundreds of plugins to support building, deploying and automating any project. As an extensible automation server, Jenkins can be used as a simple CI server or turned into a continuous delivery hub for any project.N/A
Jira Software
Score 8.0 out of 10
N/A
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
Pricing
JenkinsJira Software
Editions & Modules
No answers on this topic
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
Offerings
Pricing Offerings
JenkinsJira Software
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JenkinsJira Software
Considered Both Products
Jenkins
Chose Jenkins
Team services, while very similar, did not really have that much more added features for the much higher price tag. The team has moved over to the subscription-based Visual Studio so we may be reevaluating this solution as now it is part of our subscription and no longer an …
Chose Jenkins
I don't have any experience with alternatives to Jenkins.
Chose Jenkins
Bamboo has 100 plugins versus 1100 with Jenkins. Bamboo integrates well with Atlassian suite (as it should), but so does Jenkins with the dev community efforts. Test automation with tools like Selenium is excellent on Jenkins.
Chose Jenkins
I have not used many other products similar to Jenkins
Chose Jenkins
We previously utilized Hudson - which was limited and did not have the extensive plugin abilities of Jenkins. We selected Jenkins for it's ease of use, beautiful interface, and stability. Other software such as Hudson and Bamboo didn't provide these abilities.
Chose Jenkins
I would use TeamCity if Jenkins was not already in place. TeamCity seems a lot more stable when it comes to upgrading the software and job templates the way TeamCity handles them is an absolute killer feature. Jenkins is a bit of a wild animal, quite unpredictable but with the …
Chose Jenkins
Jenkins supports multi-platforms quite well and that is the main reason why it was initially chosen.
Chose Jenkins
Jenkins is ideal for developing software with high-security demands. It is hosted and set up locally and has no outside connections. But these pros could become cons when you work on open source projects and need to waste time for initial setup and maintenance over a project's …
Chose Jenkins
I have yet to experience another integration tool like Jenkins.
Chose Jenkins
Unfortunately I can't weight on decision making points since selection of Jenkins was made prior to me joining the company.
Chose Jenkins
I greatly prefer Jenkins to other build systems like Maven and Ant, due to its incredible flexibility.
Jira Software
Chose Jira Software
Jira is simple, easy to understand, has less learning curve, highly descriptive features. All these features make it easy to work and manage and track our day-to-day work for better progress. All these features make Jira give an upper hand over other tools.
Chose Jira Software
Jira Software works for many development environments, has custom workflows, is friendly, stable, robust, and can be integrated with the most recognized DevOps tools on the market.

Chose Jira Software
These are not very efficient like JIRA is. It's easy to understand and browse this product. Not much of training is needed here. We like the ease and smoothness of using this product. The look and feel of this product is awesome. It's more cost effective than other tools.
Chose Jira Software
JIRA has the flexibility of being on the cloud and is much more user friendly than other cloud based tracking software used.
Chose Jira Software
From my previous experience JIRA is very close to Team Foundation Server in terms of issue and task tracking and I still like Team Foundation Server better. But we're not working with the Microsoft platform in our organization so JIRA is by far the best for our purposes. We are …
Top Pros
Top Cons
Best Alternatives
JenkinsJira Software
Small Businesses
GitLab
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Score 8.9 out of 10
Stackby
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Score 9.6 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.9 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
GitLab
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Score 8.9 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
JenkinsJira Software
Likelihood to Recommend
8.1
(69 ratings)
8.7
(187 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(35 ratings)
Usability
5.0
(3 ratings)
7.3
(28 ratings)
Availability
-
(0 ratings)
5.3
(3 ratings)
Performance
8.9
(6 ratings)
8.0
(1 ratings)
Support Rating
6.6
(6 ratings)
8.8
(23 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.7
(8 ratings)
User Testimonials
JenkinsJira Software
Likelihood to Recommend
Open Source
Jenkins is a highly customizable CI/CD tool with excellent community support. One can use Jenkins to build and deploy monolith services to microservices with ease. It can handle multiple "builds" per agent simultaneously, but the process can be resource hungry, and you need some impressive specs server for that. With Jenkins, you can automate almost any task. Also, as it is an open source, we can save a load of money by not spending on enterprise CI/CD tools.
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Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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Pros
Open Source
  • Automated Builds: Jenkins is configured to monitor the version control system for new pull requests. Once a pull request is created, Jenkins automatically triggers a build process. It checks out the code, compiles it, and performs any necessary build steps specified in the configuration.
  • Unit Testing: Jenkins runs the suite of unit tests defined for the project. These tests verify the functionality of individual components and catch any regressions or errors. If any unit tests fail, Jenkins marks the build as unsuccessful, and the developer is notified to fix the issues.
  • Code Analysis: Jenkins integrates with code analysis tools like SonarQube or Checkstyle. It analyzes the code for quality, adherence to coding standards, and potential bugs or vulnerabilities. The results are reported back to the developer and the product review team for further inspection.
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Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
Read full review
Cons
Open Source
  • The UI could be slightly better, it feels kind of like the 90s, but it works well.
  • An easier way to filter jobs other than views on the dashboard.
  • An easier way to read the console logs when tests do fail.
Read full review
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
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Likelihood to Renew
Open Source
No answers on this topic
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Usability
Open Source
While the day to day use is very easy, the configuration and setting up of the system or new projects can be cumbersome.
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Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Read full review
Performance
Open Source
No, when we integrated this with GitHub, it becomes more easy and smart to manage and control our workforce. Our distributed workforce is now streamlined to a single bucket. All of our codes and production outputs are now automatically synced with all the workers. There are many cases when our in-house team makes changes in the release, our remote workers make another release with other environment variables. So it is better to get all of the work in control.
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Atlassian
No answers on this topic
Support Rating
Open Source
There is a large development community - but it is shifting as people move towards other tools. A lot of companies still use Jenkins and will build propriety tools, which doesn't help any of the open-source community. Jenkins has a lot of help and support online, but other, more modern, alternatives will have better support for newer tech.
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Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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Online Training
Open Source
No answers on this topic
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Implementation Rating
Open Source
No answers on this topic
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Alternatives Considered
Open Source
Overall, Jenkins is the easiest platform for someone who has no experience to come in and use effectively. We can get a junior engineer into Jenkins, give them access, and point them in the right direction with minimal hand-holding. The competing products I have used (TravisCI/GitLab/Azure) provide other options but can obfuscate the process due to the lack of straightforward simplicity. In other areas (capability, power, customization), Jenkins keeps up with the competition and, in some areas, like customization, exceeds others.
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Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
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Return on Investment
Open Source
  • Faster Time-to-Market: Jenkins automate the build, testing, and deployment process, enabling faster feedback and continuous improvement.
  • Improved Quality: Jenkins automatically run unit tests and integration tests, ensuring that code changes meet the necessary quality standards.
  • Cost Savings: Jenkins is an open-source tool that is free to use
Read full review
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
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