JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).
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Linode
Score 9.2 out of 10
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Linode helps users simplify cloud infrastructure with Linux virtual machines and tools to develop, deploy, and scale applications. Linode aims to make virtual computing more accessible, affordable, and simple. The vendor states the Linode infrastructure-as-a-service platform is deployed across 11 global markets from data centers around the world and is supported by a Next Generation Network, advanced APIs, comprehensive services, and a library of educational resources. Linode products,…
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Monthly or Hourly
Pricing
JetRails
Linode
Editions & Modules
No answers on this topic
Dedicated CPU 4 GB RAM
$30/month or $0.05/hour
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Dedicated CPU 8 GB RAM
$60/month or $0.09/hour
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Offerings
Pricing Offerings
JetRails
Linode
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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CPU, transfer, storage, and RAM bundled into one simple price.
Increase storage capacity with additional Block Storage or S3-compatible Object Storage. Add instant Backups with complete independency to your stack. Ensure your applications and services are highly-available with Linode NodeBalancers.
Deploy Kubernetes clusters with our fully-managed container orchestration engine.
JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
Linode provides a wide range of configurations and prices, suitable for many budgets and needs. They also have a lot of experience in providing these services for many years. We have almost exclusively used Debian distributions for our work, but they offer a large number of other versions of Linux. Beside "raw" distributions of Linux, they also offer other VMs containing specialized installations of a variety of applications, such as Wordpress, Drupal and Docker.
I've been with them a long time. They provide me with the capabilities I need coupled with knowledgeable support that's not pay-for-extra. However, if I move to a non-Linux OS, the level of support by necessity will drop off. I can still ask questions about the infrastructure but I my ability to ask about OS features will decrease.
It's pretty easy for me, but I preferred their old interface before it was called 'cloud' (not a computer science term.) The new interface looks easier but I had to ask for help for things I used to be able to find myself. If someone was new to it--without having used their old interface--it might be easier for them than it originally was for me.
There is very little planned downtime. Whenever planned downtime is necessary I'm always given lots of advanced notice and an explanation that I can pass along to my users that they'll understand. I really appreciate that Linode appreciates my commitment to reliable service to my users. It shows that they believe they've been successful when I'm successful.
Linode is an infrastructure provider issues related to performance are really on me. Linode provides a capable infrastructure and allows me to tailor performance of the services I provide to my customers to my specific situation. Linode allows me to implement "tweaks" that, from experience, I know will do the job with little risk without a whole bunch of static from idiot support 'droids who just get in the way ("this isn't supported at the present time").
10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
Support from Linode has always been excellent for us. We've barely had to wait any time between ticket requests and replies, and we've always received replies that actually answered our problems. Whenever maintenance has occurred on Linode's side, they've always alerted us beforehand and left a ticket open as a source of communication in case we had any issues after maintenance or any other questions that we needed answered.
I wish it hadn't taken as many iterations as it did. Some of it is my own fault and some of it was related to limitations imposed on me by the programming environment I chose to use. All in all, I'd say I did a pretty good job. I'd stack my homegrown spam defenses up against anyone's!
Compared to the big cloud players like Amazon Web Services, Google Cloud Platform, MS Azure, Oracle Cloud, and co., Linode's product is simpler and cheaper. For quick and straightforward client engagements, the power and flexibility afforded by the previously mentioned vendors are overkill. Compared specifically to some of its closest rivals: Versus DigitalOcean, Linode has better pricing for VMs; while compared to Vultr, while Vultr's backups are cheaper (20% of VM cost versus effective ~25% of VM cost), Vultr's DDoS protection is an add-on product, which made the overall cost of the deployment more expensive. The runner-up competitor for our use cases, Hetzner, offers superior pricing; However due to their flaky KYC and anti-fraud which was a pain to deal with, I lost faith in them. They also do not have a region in East Asia, which would impact performance.
Although I use only a fraction of their product offerings, the total set makes scalability an easy goal to shoot for. As I said, I have a few customers that use the services my Linode provides...and I like it that way. However, should I need to scale up, I can...without incurring any more cost than I need to.
