What users are saying about
4 Ratings
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Score 9.8 out of 100
6 Ratings
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Score 3.1 out of 100

Likelihood to Recommend

JetRails

JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
Liz OeDell | TrustRadius Reviewer

Sungard AS Managed Hosting

When shared with multiple teams, I could not find many products better than this. I enjoyed working in this aspect, it was smooth in cross-teams transferring. They have a good foundation of technology I would say, the thing it is lacking is in the usability for non-technical people. I have seen many struggling with this aspect.
Chandrabhan Singh | TrustRadius Reviewer

Pros

JetRails

  • Hosting.
  • Magento hosting.
  • Big Commerce hosting.
Shane Harper | TrustRadius Reviewer

Sungard AS Managed Hosting

  • Security - no-one can access your systems, even you!
Anonymous | TrustRadius Reviewer

Cons

JetRails

  • Expanded offering for Wordpress
Seth Rand | TrustRadius Reviewer

Sungard AS Managed Hosting

  • I needed support for many modules, where I think I was not satisfied.
  • The detailing of each module is lacking.
  • If you form clutter of files, there is no solution for it.
Himanshu Singh | TrustRadius Reviewer

Usability

JetRails

JetRails 9.8
Based on 4 answers
JetRails staff is very, very, very knowledgeable.
Alex Povolotski, ロニン | TrustRadius Reviewer

Sungard AS Managed Hosting

No score
No answers yet
No answers on this topic

Support Rating

JetRails

JetRails 9.8
Based on 4 answers
10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
Liz OeDell | TrustRadius Reviewer

Sungard AS Managed Hosting

Sungard AS Managed Hosting 1.0
Based on 1 answer
Support is completely inflexible in their policies and procedures, turning even the simplest request into a months-long ordeal.
Anonymous | TrustRadius Reviewer

Alternatives Considered

JetRails

JetRails works well in conjunction with a wide variety of hosting solutions.
Shane Harper | TrustRadius Reviewer

Sungard AS Managed Hosting

I would select Sungard on the basis of technology foundation and functionality. It gave me an ample amount of features which I could use in a better way. The inter-team communication gets a better structure than the other products. I would use it on the basis of the above mentioned points. This has proven to be a good support for my team.
Chandrabhan Singh | TrustRadius Reviewer

Return on Investment

JetRails

  • Saved us time
  • Saved us money
Seth Rand | TrustRadius Reviewer

Sungard AS Managed Hosting

  • Positive - Inter-department report flow was quick.
  • Positive - Defined process gave us a defined to finish our goals.
  • Negative - Detailing on each module is less.
Himanshu Singh | TrustRadius Reviewer

Pricing Details

JetRails

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sungard AS Managed Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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