JetRails vs Sungard AS Managed Hosting

Likelihood to Recommend

JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.

Read full review

Liz OeDell

Consumer Relations

Image3DRetail, 11-50 employees

View all 4 answers on this topic

When shared with multiple teams, I could not find many products better than this. I enjoyed working in this aspect, it was smooth in cross-teams transferring. They have a good foundation of technology I would say, the thing it is lacking is in the usability for non-technical people. I have seen many struggling with this aspect.

Read full review

Chandrabhan Singh

Assistant General Manager

Airports Authority of IndiaAirlines/Aviation, 10,001+ employees

View all 3 answers on this topic

Pros

Hosting.
Magento hosting.
Big Commerce hosting.

Read full review

Shane Harper

CEO

Collins HarperInformation Technology & Services, 51-200 employees

View all 4 answers on this topic

Security - no-one can access your systems, even you!

Read full review

Verified User

Employee in Information Technology

Internet Company, 11-50 employees

View all 3 answers on this topic

Cons

Expanded offering for Wordpress

Read full review

Seth Rand

Co-Founder & CEO

Wizard Digital MarketingMarketing & Advertising, 11-50 employees

View all 4 answers on this topic

I needed support for many modules, where I think I was not satisfied.
The detailing of each module is lacking.
If you form clutter of files, there is no solution for it.

Read full review

Himanshu Singh

Product Manager

ANS Commerce - E-commerce Solutions for IndiaInternet, 11-50 employees

View all 3 answers on this topic

Usability

JetRails 9.8

Based on 4 answers

JetRails staff is very, very, very knowledgeable.

Read full review

Alex Povolotski, ロニン

Head of Project Management, payments projects

Software CompanyInformation Technology & Services, 11-50 employees

View all 4 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

JetRails 9.8

Based on 4 answers

10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.

Read full review

Liz OeDell

Consumer Relations

Image3DRetail, 11-50 employees

View all 4 answers on this topic

Sungard AS Managed Hosting 1.0

Based on 1 answer

Support is completely inflexible in their policies and procedures, turning even the simplest request into a months-long ordeal.

Read full review

Verified User

Employee in Information Technology

Internet Company, 11-50 employees

View all 1 answers on this topic

Alternatives Considered

JetRails works well in conjunction with a wide variety of hosting solutions.

Read full review

Shane Harper

CEO

Collins HarperInformation Technology & Services, 51-200 employees

View all 4 answers on this topic

I would select Sungard on the basis of technology foundation and functionality. It gave me an ample amount of features which I could use in a better way. The inter-team communication gets a better structure than the other products. I would use it on the basis of the above mentioned points. This has proven to be a good support for my team.

Read full review

Chandrabhan Singh

Assistant General Manager

Airports Authority of IndiaAirlines/Aviation, 10,001+ employees

View all 3 answers on this topic

Return on Investment

Saved us time
Saved us money

Read full review

Seth Rand

Co-Founder & CEO

Wizard Digital MarketingMarketing & Advertising, 11-50 employees

View all 4 answers on this topic

Positive - Inter-department report flow was quick.
Positive - Defined process gave us a defined to finish our goals.
Negative - Detailing on each module is less.

Read full review

Himanshu Singh

Product Manager

ANS Commerce - E-commerce Solutions for IndiaInternet, 11-50 employees

View all 3 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

JetRails

Sungard AS Managed Hosting

Likelihood to Recommend

JetRails

Sungard AS Managed Hosting

Pros

JetRails

Sungard AS Managed Hosting

Cons

JetRails

Sungard AS Managed Hosting

Usability

JetRails

Sungard AS Managed Hosting

Support Rating

JetRails

Sungard AS Managed Hosting

Alternatives Considered

JetRails

Sungard AS Managed Hosting

Return on Investment

JetRails

Sungard AS Managed Hosting

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Add comparison