Jiminny vs. RingCentral MVP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jiminny
Score 8.2 out of 10
N/A
Jiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.
$85
per month per user
RingCentral MVP
Score 7.4 out of 10
N/A
RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.
$19.99
per month
Pricing
JiminnyRingCentral MVP
Editions & Modules
No answers on this topic
Essentials (up to 20 users)
$19.99
per user/per month
Standard
$27.99
per user/per month
Premium
$34.99
per user/per month
Ultimate
$49.99
per user/per month
Offerings
Pricing Offerings
JiminnyRingCentral MVP
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
More Pricing Information
Community Pulse
JiminnyRingCentral MVP
Top Pros
Top Cons
Features
JiminnyRingCentral MVP
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Jiminny
-
Ratings
RingCentral MVP
7.5
115 Ratings
9% below category average
Hosted PBX00 Ratings8.764 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.886 Ratings
User templates00 Ratings6.579 Ratings
Call reports00 Ratings6.7102 Ratings
Directory of employee names00 Ratings7.9102 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Jiminny
-
Ratings
RingCentral MVP
7.5
124 Ratings
11% below category average
Answering rules00 Ratings6.4112 Ratings
Call recording00 Ratings8.5104 Ratings
Call park00 Ratings7.289 Ratings
Call screening00 Ratings8.197 Ratings
Message alerts00 Ratings7.3116 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Jiminny
-
Ratings
RingCentral MVP
7.3
109 Ratings
12% below category average
Video conferencing00 Ratings7.283 Ratings
Audio conferencing00 Ratings8.096 Ratings
Video screen sharing00 Ratings6.654 Ratings
Instant messaging00 Ratings7.562 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Jiminny
-
Ratings
RingCentral MVP
8.3
107 Ratings
0% below category average
Mobile app for iOS00 Ratings7.693 Ratings
Mobile app for Android00 Ratings8.977 Ratings
Best Alternatives
JiminnyRingCentral MVP
Small Businesses
Clari Copilot
Clari Copilot
Score 8.9 out of 10
CloudTalk
CloudTalk
Score 9.7 out of 10
Medium-sized Companies
Clari
Clari
Score 8.3 out of 10
CloudTalk
CloudTalk
Score 9.7 out of 10
Enterprises
Clari
Clari
Score 8.3 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JiminnyRingCentral MVP
Likelihood to Recommend
10.0
(2 ratings)
6.5
(132 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(15 ratings)
Usability
-
(0 ratings)
7.8
(11 ratings)
Availability
-
(0 ratings)
7.9
(62 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
5.6
(26 ratings)
In-Person Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(5 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
6.0
(1 ratings)
Professional Services
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
JiminnyRingCentral MVP
Likelihood to Recommend
Jiminny
Jiminy is great for client-facing meetings where a download is not an easy request (i.e. you have to download zoom, etc. otherwise). Great for teams who coach regularly and want to keep details on each meeting for each and every client interaction.
Read full review
RingCentral
It was an easy migration from Mitel to RingCentral with their help. We have a lot of good responses from everyone who is now on the RingCentral platform from Mitel. People are now even utilizing the RingCentral mobile apps to access their phone lines as needed. This allows them to stay connected to their clients or other people at the firm.
Read full review
Pros
Jiminny
  • Captures every interaction.
  • Provides coaching tools.
  • Integrates with our other tools.
Read full review
RingCentral
  • Implementation for new clients.
  • Support
  • The software and app are very intuitive and user-friendly, so it's easy to get started and get going on their system.
  • They made it very easy for me to import all our client contact information and team members as users.
  • Their online help menu is very good.
Read full review
Cons
Jiminny
  • Coaching in Zoom integration.
  • Meeting passcodes.
Read full review
RingCentral
  • Pricing for SMB space is high compared to other solutions
  • Still lagging behind 8x8 with desk phone support and integrations
  • UI for managing Limited Extensions is significantly more cumbersome than user extensions
  • Video meeting software still lags behind industry leaders (such as Zoom and MS Teams)
  • No licensing option for Common Area Phones with routing features
Read full review
Likelihood to Renew
Jiminny
No answers on this topic
RingCentral
We are grandfathered into our unlimited toll-free minutes plan. We are very unlikely to switch because of that. It has been the major factor saving us a lot of money compared to switching to other solutions. I don't know any other company that still offers these unlimited plans.
Read full review
Usability
Jiminny
No answers on this topic
RingCentral
They were working on updating a few of the modules while we were going live, so this made usability difficult to train on once they did go live with those changes. Now that the changes are in place, we have really enjoyed the usability of the platform
Read full review
Reliability and Availability
Jiminny
No answers on this topic
RingCentral
As far as the chat feature, yes, RingCentral is very helpful... In terms of the account manager responding to calls and emails, not so much. I haven't had the best experience with our current account manager getting back to me when an issue has arisen. The portal can be difficult to navigate when something random comes up, but when an agent is available to chat, they usually find a solution within the first conversation, which I greatly appreciate
Read full review
Performance
Jiminny
No answers on this topic
RingCentral
Occasional bandwith issues. In addition to this, I have one individual whose calls are blocked. We were not able to determine whether this was a RingCentral or a carrier issue.
Read full review
Support Rating
Jiminny
No answers on this topic
RingCentral
I have called RingCentral MVP a few times for assistance in setting up call handling or implementing changes in our call handling structure. The wait time to speak with an agent is usually minimal and the ones I have spoken to are excellent at walking me thru what changes I am trying to make as well as ensuring I understand what is being done so I can handle it myself next time if the need arises.
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In-Person Training
Jiminny
No answers on this topic
RingCentral
I really didn't know all the capabilities
Read full review
Implementation Rating
Jiminny
No answers on this topic
RingCentral
If someone has an existing system I tell them to keep that running initially and keep RingCentral separate initially until the system is configured and tested to one's satisfaction. After testing and configuration is completed, then roll over the main phone numbers to the new RingCentral system. I've seen one person who immediately flipped over to RingCentral without properly configuring/testing the software and had many issues with missed customer calls until I helped him sort out his configuration
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Alternatives Considered
Jiminny
Jiminny beats out other competitors hands down.
Read full review
RingCentral
Ring Central is very user friendly, training and support are easily accessible from the desktop application. It's easier to customize your user experience. Mitel is discontinuing cloud-based systems and partnered with RingCentral, we had actually looked at RingCentral before we chose Mitel
Read full review
Contract Terms and Pricing Model
Jiminny
No answers on this topic
RingCentral
not to sign up for it or give them any money for a product that does not work
Read full review
Scalability
Jiminny
No answers on this topic
RingCentral
There is a browser version which allows the product to be used by almost anyone.
Read full review
Return on Investment
Jiminny
  • After an employee left the company, I was able to research client meetings and gain valuable insights into their relationship that helped me move forward on the accounts seamlessly.
Read full review
RingCentral
  • The transcript of calls has been a game changer. It has helped save time when getting back to a vendor or client because their wants/needs are right in front of you. This eliminates the need for lengthy calls, thus saving time.
Read full review
ScreenShots

Jiminny Screenshots

Screenshot of Jiminny integrates with an existing tech stack to capture the voice of an organization's prospects and customers, and analyze each conversation. Playback lets reps listen back to conversations and share snippets, and it introduces data-driven coaching to maximize team performance.Screenshot of Jiminny automatically scores all conversations through AI to help the user understand at scale where to improve rep performance, identify coaching opportunities and enhance every stage of the deal cycle.Screenshot of On Demand allows users to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, and deal stage.Screenshot of Team Insights gives leaders a snapshot view of how their team is improving over time, drill into individual rep performance and identify coaching opportunities.Screenshot of The Jiminny mobile app allows users to access the Jiminny platform wherever, whenever. It empowers teams to maximize their coaching potential, deliver insights and drive increased revenue on the go.Screenshot of The Jiminny dashboard displays recent call recordings with what upcoming meetings the Jiminny Notetaker is scheduled to join, a company's live feed for playback activity, and what calls are trending this month.