Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users…
$0
per month
Lansweeper
Score 8.7 out of 10
N/A
Lansweeper - Network Discovery and IT Asset Management Software
Lansweeper is an IT asset
management solution that provides network…
$1
per year per asset
Pricing
Jira Service Management
Lansweeper
Editions & Modules
Free
$0
per month
Standard
$20
per agent/per month
Premium
$40
per agent/per month
Enterprise
Contact sales team
Free (up to 100 assets)
$0
Enterprise
$1
per year per asset
Additional Help Desk Agents
$120
per year per user
Offerings
Pricing Offerings
Jira Service Management
Lansweeper
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
—
More Pricing Information
Community Pulse
Jira Service Management
Lansweeper
Considered Both Products
Jira Service Management
No answer on this topic
Lansweeper
Verified User
Manager
Chose Lansweeper
For the price Lansweeper easily moved to the top of our list. It is extremely easy to use and manage. The amount of detail it gathers on each asset automatically was amazing. Manually adding an asset is very simple as well. The fact that it will detect peripherals on machines …