What users are saying about

JIRA

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Top Rated
1242 Ratings

JIRA

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Top Rated
1242 Ratings
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Score 8 out of 101

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Likelihood to Recommend

JIRA

JIRA is a perfect fit for any organization where they have a large "in-flow" of projects, tasks, requests, etc. It helps to visualize who and where the majority of the projects are and how much time is being allotted or can be allotted to a particular task. It is particularly helpful in making sure that each team member is given an equal amount of work (if that is the goal) and seeing where each project stands.
Mitchell Brand profile photo

Pros

  • Tracking of current projects for large teams
  • Time management
  • Data gathering for developing workflow procedures and expectations
Mitchell Brand profile photo

Cons

  • Sorting of attachments in individual tickets
Mitchell Brand profile photo

Likelihood to Renew

JIRA5.2
Based on 33 answers
JIRA is a tool that gets updated regularly. This is a sure sign that there is a company behind it that is always improving the quality of their product. This means we can rely on usage of this tool for years to come. Considering we have a lot of projects and tasks in JIRA and knowing it's a tool with a future we will definitely keep using it. Also, even though we don't attach a lot of files to our tasks, I don't think there are any storage limits.
Bo Acimovic profile photo

Usability

JIRA7.7
Based on 6 answers
I would give it a 10 but it doesn't read my mind yet
Tracy Walton profile photo

Support

JIRA9.0
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Implementation

JIRA9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic profile photo

Alternatives Considered

As mentioned before, JIRA is a very big tool which also is the reason why we're using it for complex tasks in our company. Other project management tools are often easier to use and have a nicer UI but they simply don't offer the same amount of settings and features.
Fabian Kuhn profile photo

Return on Investment

  • JIRA definitely helped us a great deal with structuring the work between different teams in our company and boosted the efficiency in our IT tasks.
Fabian Kuhn profile photo

Pricing Details

JIRA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details