What users are saying about
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Based on 1242 reviews and ratings
Likelihood to Recommend
JIRA is a perfect fit for any organization where they have a large "in-flow" of projects, tasks, requests, etc. It helps to visualize who and where the majority of the projects are and how much time is being allotted or can be allotted to a particular task. It is particularly helpful in making sure that each team member is given an equal amount of work (if that is the goal) and seeing where each project stands.
- Tracking of current projects for large teams
- Time management
- Data gathering for developing workflow procedures and expectations
Likelihood to Renew
Based on 33 answers
JIRA is a tool that gets updated regularly. This is a sure sign that there is a company behind it that is always improving the quality of their product. This means we can rely on usage of this tool for years to come. Considering we have a lot of projects and tasks in JIRA and knowing it's a tool with a future we will definitely keep using it. Also, even though we don't attach a lot of files to our tasks, I don't think there are any storage limits.
Based on 6 answers
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
As mentioned before, JIRA is a very big tool which also is the reason why we're using it for complex tasks in our company. Other project management tools are often easier to use and have a nicer UI but they simply don't offer the same amount of settings and features.
Return on Investment
- JIRA definitely helped us a great deal with structuring the work between different teams in our company and boosted the efficiency in our IT tasks.
Premium Consulting/Integration Services—
Entry-level set up fee?