What users are saying about
JIRA
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Top Rated
1242 Ratings
JIRA
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Top Rated
1242 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 8 out of 101
Based on 1242 reviews and ratings
Add comparison
Likelihood to Recommend
JIRA
JIRA is a perfect fit for any organization where they have a large "in-flow" of projects, tasks, requests, etc. It helps to visualize who and where the majority of the projects are and how much time is being allotted or can be allotted to a particular task. It is particularly helpful in making sure that each team member is given an equal amount of work (if that is the goal) and seeing where each project stands.
Marketing Operations Specialist
TIBCO Software Inc.Computer Software, 1001-5000 employees
Pros
- Tracking of current projects for large teams
- Time management
- Data gathering for developing workflow procedures and expectations
Marketing Operations Specialist
TIBCO Software Inc.Computer Software, 1001-5000 employees
Cons
- Sorting of attachments in individual tickets
Marketing Operations Specialist
TIBCO Software Inc.Computer Software, 1001-5000 employees
Likelihood to Renew
JIRA5.2
Based on 33 answers
JIRA is a tool that gets updated regularly. This is a sure sign that there is a company behind it that is always improving the quality of their product. This means we can rely on usage of this tool for years to come. Considering we have a lot of projects and tasks in JIRA and knowing it's a tool with a future we will definitely keep using it. Also, even though we don't attach a lot of files to our tasks, I don't think there are any storage limits.
Director E-Commerce
Clover Technologies GroupRenewables & Environment, 10,001+ employees
Usability
JIRA7.7
Based on 6 answers
I would give it a 10 but it doesn't read my mind yet
Technical Solutions Leader
Towers WatsonHuman Resources, 10,001+ employees
Support
JIRA9.0
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.
Enterprise Agile Coach
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Implementation
JIRA9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Director E-Commerce
Clover Technologies GroupRenewables & Environment, 10,001+ employees
Alternatives Considered
As mentioned before, JIRA is a very big tool which also is the reason why we're using it for complex tasks in our company. Other project management tools are often easier to use and have a nicer UI but they simply don't offer the same amount of settings and features.
Head of Design
RaceChip Chiptuning GmbH & Co. KGAutomotive, 51-200 employees
Return on Investment
- JIRA definitely helped us a great deal with structuring the work between different teams in our company and boosted the efficiency in our IT tasks.
Head of Design
RaceChip Chiptuning GmbH & Co. KGAutomotive, 51-200 employees
Pricing Details
JIRA
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No