Jira Software vs. Miro

The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.

Incentivized

I would recommend Miro for any situation where teams are mostly/completely remote and need to collaborate deeply within/across each other AND have a dedicated facilitator who can put time into setting up/maintaining the board. I think teams that are more strapped for time and resources will end up being too scrappy and not putting in the time to use Miro to it's full potential. Additionally, teams that are largely in person or mostly in person might get more value out of just using whiteboards and stickies.

Incentivized

• Agile software development management and micromanagement with Scrum and Kanban.
• Agile planning and agile management with Kanban boards and custom boards, for projects and daily work.
• Agile and old-school bug tracking.
• Helpful reports on work done, workload, time tracking, Scrum sprints, planned vs. executed, etc.
• Super friendly setup on the cloud, with just one Gmail account (less than 2 minutes).
• Powerful on-premise alternative for large companies.
• You can mergen boards from different workflows!
• Really free full edition for 10 users.

Incentivized

• Great for projects discussion and meetings while screen sharing.
• Brainstorming is great. Makes it easy to map out ideas and workflows.
• Remote workshop. To effectively understand how mind mapping works and helps to bring ideas into real projects.
• Helps us to plan out our sales launch and boost sales strategies through our clients engagement process.

Incentivized

• Management of the software is very difficult at times, although has improved.
• Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
• Better integration with Trello, would love to see this happen. Right now it's very clumsy.

Incentivized

• Privacy mode to allow participate to create cards that are hidden by facilitator.
• Polls or voting that is simplified.
• Allow the facilitator to separate background/structure items (that cannot be moved) from other items that everyone can interact with (that can move), thus preventing error movements in boards.

Incentivized

While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.

Incentivized

Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.

Incentivized

JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.

Incentivized

It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.

Incentivized

I have never had a problem with the availability

Incentivized

Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.

Incentivized

Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.

I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool

Incentivized

Not applicable as never had in person training

Incentivized

One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.

Incentivized

Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.

Incentivized

Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.

Incentivized

We learned as we went when we first started with Miro. Most of the controls and functions were easy to understand right away. Some of the functions were less intuitive but we figured them out. I appreciate that Miro offers virtual walkthroughs of its functionality to help get new users up to speed

Incentivized

Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.

Incentivized

Against draw.io Miro is next generation tool, but we are still using draw.io because of its simplicity for drawing AWS diagrams and exporting them, and it is free.

There is also a competitor not mentioned on the list, excalidraw. It outperforms miro when it comes to drawing mind maps and simple stuff.

I think, when miro shines is the whiteboard collaboration.

Incentivized

The product is being used across the company and still no issues with the same.

Incentivized

• Jira has positively made our company's daily activities much better organized
• With Jira we can track progress and follow up on tasks
• Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity

Incentivized

• Miro makes it super easy to collaborate in a hybrid working environment.
• Allows teams to work together on different projects, interactive workshops easily.
• Saves time and cost. By allowing us to ideate engage and hold meetings in virtual room which enhances productivity and efficiency of all our employees.

Incentivized