Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
Miro
Score 9.1 out of 10
N/A
Miro provides a visual workspace for innovation, where distributed teams can build the future together. MIro counts more than 80 million users, who improve product development, speed up time to market, and ensure that new products deliver on customer needs.
$10
per month per user
Pricing
Jira Software
Miro
Editions & Modules
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
Jira Software
Miro
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
—
Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
A bit more manipulation to set up, especially with notification needs on projects, but worth it to invest the time to do so to counter the high cost of the other products. Miro is more of a malleable blank slate to work with, whereas the others are more defined in how to use …
Before Miro, I used to use powerpoint as a whiteboard tool. It was very clunky and inefficient. I started using Miro during the lockdowns at the beginning of the pandemic and it makes collaboration so much easier. I have not used Mural.
Miro is very intuitive, but I think it's more a force of habit. The features aren't massively differentiated; it's just that we've been using Miro for longer and are used to it.
I did not select Miro - it was the company that selected this tool. As a designer, I still much prefer FigJam – it has a smoother overall experience and the interactions are more intuitive and natural feeling. While Miro does the job, I still think I prefer FigJam's more …
Miro generally beats the competition outlined above (specifically the Whiteboard feature of Microsoft 365), in terms of it's ease of use and presentation. Whilst it may have a higher price point than some competitors, the range of functionality and access controls justify this …
We use both in the organisation but I have a strong preference for Miro - FigJam feels more rigid and I struggle to get the ease of navigation out of it that miro has.
I use Miro alongside Figma. I find Figma better for mock-ups of website design but can be more complicated to use. I find Miro much more intuitive and easier to design simple diagrams, flows etc
We are using also Confluence, but Miro is still better to create board, as it is more fun, it gives much more templates, better way to link external links, more stickers, more tools, like form shapes to help design an idea. I think is it the best tool at the moment that can not …
Miro has a much deeper library of templates to provide structure to sessions. I think this is because Miro has a deep community compared to Mural. I appreciate the Miroverse community templates, especially quickly seeing trendy themed fun retros based on latest film or seasonal …
Figma is more suited for detailed mockups and user interfaces, but it's harder to get used to. Miro is more straight forward and anyone can create some simple designs. The collaboration is also way smoother on a Miro board and it's just easier to get everyone on board. …
Zoom offered Whiteboards but not everyone was into that, so we don't use it. Figma also offers some Whiteboards, but is not evident for most of the mortals
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
I recommend Miro all the time. I have used it during COVID to run research workshops and I use it in all my classes to help students create representations that support their design projects. It allows remote participation, making it easier for students to collaborate. The rating is not a 10 since there are a few annoyances, but it is one of the best pieces of software I've encountered in the last five years.
I wish there was a way to center and align everything in a section. When I'm in my files on my Mac, I can click "clean up," and all the icons will center themselves. It would be great if I had a bunch of sticky notes all clustered together.
The tables are not super user-friendly. I wish there was an easier way to include tables or spreadsheet-like tools.
When I connect two boxes with a line, it's pretty rigid in how it connects the line. This is nitpicky, but I wish I could dictate where the line starts and ends between the two boxes. Otherwise,e the lines kind of zig-zag up and down multiple boxes.
I know you guys just updated the homepage, but something about it still feels a little noisy. I think the sidebar just might be too big. We pretty much only create blank boards, so I wish we could get rid of all the different options at the top (flowchart, mind map, etc.)
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
The user-friendly nature of Miro makes it very easy to pick up and play, without going through a serious of sign-up or tutorial areas. It's possible to share to 'unverified' users whilst letting them in, but constantly discovering new and exciting features when using it.
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
These other products' collaborative workspaces and integration are much more limited, tangential, and less enduring. Miro is much more robust yet also simplified, making it easy to do very simple things and then progress to meet more complex demands. The company cultivates a great and interactive community in Miro, which increases the learning, experience, and resources for everyone.
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Miro saves me at least 20% effort when planning in the early stages. I'm not bogged down with filling out each field and can easily form and modify initiatives as they come up.
It has also reduced our quarterly planning days to 1 day rather than 2 when using Jira.
