Jira Software vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Software
Score 8.0 out of 10
N/A
JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.
$10
per month
Miro
Score 9.0 out of 10
N/A
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
$8
per month per user
Pricing
Jira SoftwareMiro
Editions & Modules
Standard
$7
Per User Per Month
Premium
$14
Per User Per Month
Free
Free
Enterprise
Contact Sales
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month per user
3. Business - Scales collaboration with advanced features and security
$16
per month per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
per month per user
Offerings
Pricing Offerings
Jira SoftwareMiro
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Jira SoftwareMiro
Considered Both Products
Jira Software
Chose Jira Software
It's fantastic and wouldn't substitute it for anything else.
Miro
Chose Miro
Regarding TeamRetro, Miro gives much wider possibility to create and edit retrospective boards.
Jira is an excellent tool as well, if you have enough money to acquire all the necessary addons. I think Miro is overall a good and competitive tool for Jira as well, though more …
Chose Miro
Its integration capabilities are top-notch and work well with our existing tools such as Confluence and Jira. Miro's flexibility also sets it apart. I can use different templates for various use cases.
Chose Miro
Miro has many more features than Jamboard. The Jamboard is very limited for collaboration.
Chose Miro
Concept board is much more accepted in Europe which jeopardizes our use of Miro.
Chose Miro
I've used Microsoft Whiteboard >> Miro is far superior. I've also used Frameable Whiteboard, and although it has less integration, the interface is more intuitive and natural.
Chose Miro
I also tried Microsoft Whiteboard. Miro's quality far surpasses ANY other product in its category in terms of robust features, ease of including board collaborators, and the vast collection of available templates.
Chose Miro
My team is able to collaborate and communicate in real-time thanks to Miro collaborative features. It helps give a bird eye view of our projects we're working on and this also allows our clients to easily understand what we're doing and put in their contribution as well. It has …
Chose Miro
Easier to use than Mural, and I especially appreciate the community resources and shared boards
Chose Miro
As compared to other tools Miro is easier to use, has an easy learning curve, can be used by folks in a variety of roles from engineering to designers, has an intuitive UI, easy single sign-on integration, has an easy to use desktop app version that helps to speed up the work.
Chose Miro
We selected Miro because it is really simple to use and it is accessible through a link with a login. I love the whiteboard feel that resembles how we used to work when work meant being in person. A lot of the other tools have more of a specific role in a project where Miro can …
Chose Miro
Compared to Mural, Miro is more general and can be used by a wider range of professionals. Not only is there a reduced learning curve, but the interface also displays the most popular tools for drawing and editing dynamic types, among other things.
Chose Miro
I believe that Miro is much superior to Jamboard, it has much more functionality and is a more complete tool. Confluence is very good for documenting, but it doesn't work well for designing product flows as it is limited to text. I would say that Miro and Confluence are …
Chose Miro
Miro is more versatile, has more components and allow the integration with other apps easily
Chose Miro
For our use cases, either Miro or Lucid would do the job. However, I find Miro easier to use: with Lucid you have to know some key combinations (e.g.: zooming in or out, dragging objects, or just scrolling your screen) ALso, in a bird's eye view, I found the objects in Miro to …
Chose Miro
At the beginning of the pandemic, we had to quickly find a remote alternative to face-to-face workshops, especially for our agile teams. Due to the feature set, Miro and Mural quickly became the clear favorites. In retrospect, I can no longer say what ultimately tipped the …
Chose Miro
Overall, we found that Miro was easier to use and provided more proactive guidance and templates. Also, more people were familiar with the Miro brand and had used it in previous roles.
Chose Miro
Miro is superior to all of them. There is honestly no comparison. I feel like all of the others make adjustments to try to enhance their platform to be similar to Miro, but the ease of use is just not there.
Chose Miro
There are some areas where I really prefer lucidchart - particularly around complex ERDs, process engineering, and impact assessments. lucidchart's integration options and exporting options are all more thorough than Miro. However, Miro is a far superior tool when comparing it …
Chose Miro
To be honest, I used a really short amount of time, and I didn't know Miro back then. When I started working in another company that is using Miro and has a license, I met with Miro. So, I don't have a lot to share about Whimsical. But I didn't think of using it after Miro.
Chose Miro
Miro is way more intuitive. Whereas with other tools, there is a learning curve for how to interact with the tools.
Top Pros
Top Cons
Best Alternatives
Jira SoftwareMiro
Small Businesses
Polarion ALM
Polarion ALM
Score 9.2 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Medium-sized Companies
Polarion ALM
Polarion ALM
Score 9.2 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Enterprises
Polarion ALM
Polarion ALM
Score 9.2 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jira SoftwareMiro
Likelihood to Recommend
8.7
(187 ratings)
9.0
(4461 ratings)
Likelihood to Renew
9.0
(35 ratings)
8.9
(97 ratings)
Usability
7.0
(28 ratings)
8.0
(70 ratings)
Availability
5.3
(3 ratings)
9.4
(7 ratings)
Performance
8.0
(1 ratings)
8.8
(7 ratings)
Support Rating
8.8
(23 ratings)
6.4
(27 ratings)
Online Training
8.0
(1 ratings)
9.7
(4 ratings)
Implementation Rating
9.0
(1 ratings)
8.6
(3270 ratings)
Configurability
-
(0 ratings)
9.7
(3 ratings)
Ease of integration
7.7
(8 ratings)
7.4
(3612 ratings)
Product Scalability
-
(0 ratings)
9.0
(7 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Jira SoftwareMiro
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Read full review
Miro
As a virtual collaboration tool its awesome- Every team meeting we have, the relevant miro board is opened and actively added to. As a final design tool its not so good. Its limited in what can be built within Miro. (I don't feel thats the intention of the tool)
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Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
Read full review
Miro
  • Everything in Miro is shared and this makes it easy to keep everyone updated.
  • Communication in Miro is excellent, allowing a free flow of information among the team members.
  • Has top-notch diagramming and mapping tools to visualize ideas and plans.
  • Offers easy ways to share screen and whiteboards during presentation.
  • Very secure keeping all team communication and data safe.
  • Use of advanced automations to speed us diagrams.
Read full review
Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Read full review
Miro
  • I'd like to see the ability to link data or cards between boards to create dynamic dashboards
  • An auto locking feature, or a feature to lock everything that is not a notecard to prevent accidental movements
  • Being able to see the layers or create layers rather than just send to back or front - this could be improved
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Miro
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
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Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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Miro
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
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Reliability and Availability
Atlassian
No answers on this topic
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
Atlassian
No answers on this topic
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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Miro
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
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In-Person Training
Atlassian
No answers on this topic
Miro
Not applicable as never had in person training
Read full review
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Miro
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
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Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Miro
The key aspects about implementing Miro that really made the entire implementation journey so smooth was how it integrated swiftly into our existing working infrastructure which included direct integration with most of the products we were already using. Customization of Miro to match the specifications of our needs was also easily possible.
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Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review
Miro
I prefer Miro over all, but then will use certain tools for specific use cases: Lucid - process work Menti - interactive polling and facilitated sessions UserVoice - crowdsourcing Trello - kanban boards (although Miro is pretty good with this too) Slido - live polling and facilitations.
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Scalability
Atlassian
No answers on this topic
Miro
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Read full review
Miro
  • Simplicity- it’s simplified our communication
  • It’s taken away the stress of manually documenting research with pen and paper in live design thinking sessions
  • Remote - we can host our diverse teams from all over the world in quick productive meetings without paying for travel
  • Miro has helped me design for over 8 enterprise product teams
Read full review
ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.