Jira Software vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Software
Score 8.0 out of 10
N/A
JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.
$10
per month
Miro
Score 9.0 out of 10
N/A
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
$8
per month per user
Pricing
Jira SoftwareMiro
Editions & Modules
Standard
$7
Per User Per Month
Premium
$14
Per User Per Month
Free
Free
Enterprise
Contact Sales
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month per user
3. Business - Scales collaboration with advanced features and security
$16
per month per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
per month per user
Offerings
Pricing Offerings
Jira SoftwareMiro
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Jira SoftwareMiro
Considered Both Products
Jira Software
Chose Jira Software
It's fantastic and wouldn't substitute it for anything else.
Miro
Chose Miro
Its integration capabilities are top-notch and work well with our existing tools such as Confluence and Jira. Miro's flexibility also sets it apart. I can use different templates for various use cases.
Chose Miro
Miro has more flexibility and is better than iObeya with better interfacing with external tools. Miro is well suited in my opinion for higher level planning and visualization (especially for leadership) of the items in a Jira or Smartsheet etc.
Chose Miro
Not in your list: SAFe Collaborate, MS Whiteboard (really, you missed that one??), Zoom Whiteboard Mural would also be a good one to use, but I used Miro first so never really got that much into Mural. Collaborative functions and other functions, especially design, in all of …
Chose Miro
I used Miro before and I’m used to it now. I also pay for a personal licence. I’m getting familiar with Kahoot.
Chose Miro
Miro is the best of the lot ensuring that we can do all the power ads that these tools offer but putting the Miro spin on them.
Chose Miro
Both Miro and MURAL have similar feature sets, but Miro was better thanks to the seamless integrations with a wide range of apps, the exporting capabilities, support for large groups and collaboration sessions, and the entire experience feeling smoother and more intuitive. …
Chose Miro
Miro is much easier to use for everything. Miro is much more intuitive and easier to learn. The only thing I would use Figma for over Miro is for complex/pixel perfect UX designs and prototyping.
Chose Miro
I think it's pretty comparable. I used Mindmap more for creating flow diagrams, like you would in Visio. And I used Miro more for product roadmaps, not process flow diagrams.
Chose Miro
Miro is much better. It offers the best of these tools and much more. As a direct comparison, it's significantly better than Mural.

As a tool, it's pretty unique and the powerful integrations put in a league of its own. Miro is my go to tool in this regard.
Chose Miro
The level of integration btw Miro and the other products we use has been a huge factor. The ease of use and the depth of capability in the product. We already has a large number of users in Miro already (and a number using other products) so this was predominately a …
Chose Miro
Miro has many more features than Jamboard. The Jamboard is very limited for collaboration.
Chose Miro
Concept board is much more accepted in Europe which jeopardizes our use of Miro.
Chose Miro
I've used Microsoft Whiteboard >> Miro is far superior. I've also used Frameable Whiteboard, and although it has less integration, the interface is more intuitive and natural.
Chose Miro
I also tried Microsoft Whiteboard. Miro's quality far surpasses ANY other product in its category in terms of robust features, ease of including board collaborators, and the vast collection of available templates.
Chose Miro
My team is able to collaborate and communicate in real-time thanks to Miro collaborative features. It helps give a bird eye view of our projects we're working on and this also allows our clients to easily understand what we're doing and put in their contribution as well. It has …
Chose Miro
Easier to use than Mural, and I especially appreciate the community resources and shared boards
Chose Miro
As compared to other tools Miro is easier to use, has an easy learning curve, can be used by folks in a variety of roles from engineering to designers, has an intuitive UI, easy single sign-on integration, has an easy to use desktop app version that helps to speed up the work.
Chose Miro
We selected Miro because it is really simple to use and it is accessible through a link with a login. I love the whiteboard feel that resembles how we used to work when work meant being in person. A lot of the other tools have more of a specific role in a project where Miro can …
Chose Miro
Compared to Mural, Miro is more general and can be used by a wider range of professionals. Not only is there a reduced learning curve, but the interface also displays the most popular tools for drawing and editing dynamic types, among other things.
Top Pros
Top Cons
Best Alternatives
Jira SoftwareMiro
Small Businesses
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
Medium-sized Companies
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
Enterprises
Polarion ALM
Polarion ALM
Score 9.3 out of 10
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Score 8.6 out of 10
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User Ratings
Jira SoftwareMiro
Likelihood to Recommend
8.7
(187 ratings)
9.0
(4525 ratings)
Likelihood to Renew
9.0
(35 ratings)
9.0
(97 ratings)
Usability
7.1
(28 ratings)
8.0
(71 ratings)
Availability
5.3
(3 ratings)
8.8
(8 ratings)
Performance
8.0
(1 ratings)
8.8
(7 ratings)
Support Rating
8.8
(23 ratings)
6.6
(26 ratings)
Online Training
8.0
(1 ratings)
9.7
(4 ratings)
Implementation Rating
9.0
(1 ratings)
8.6
(3289 ratings)
Configurability
-
(0 ratings)
9.8
(3 ratings)
Ease of integration
7.7
(8 ratings)
7.4
(3631 ratings)
Product Scalability
-
(0 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Jira SoftwareMiro
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Read full review
Miro
Miro's infinite canvas and sticky notes functionality make it ideal for brainstorming ideas, contributing thoughts and organizing them visually in real-time.Software teams use Miro to manage sprints, backlogs, and stand-ups, visualizing tasks and progress. We use it for sprint planning, retrospectives, and kanban boards.Miro is well suited for user journey maps, facilitating collaboration between designers, product managers, and developers.We've also used it for strategy planning and workshops: mapping out strategies, SWOT analysis, and plan projects. It's useful for visualizing goals, actions, and timelines.Also, we use it to organize research findings, synthesize user insights, and map out data visually, helping in the analysis and decision-making process. Less appropriate scenarios for Miro include working with Text Documents; doing High-Fidelity Prototyping and interactive prototypes that require detailed user interactions; and working with large datasets & calculations. We don't use Miro to replace the polished, slide-based presentations created in PowerPoint. Also, we need to be very careful with confidential information.
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Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
Read full review
Miro
  • Everything in Miro is shared and this makes it easy to keep everyone updated.
  • Communication in Miro is excellent, allowing a free flow of information among the team members.
  • Has top-notch diagramming and mapping tools to visualize ideas and plans.
  • Offers easy ways to share screen and whiteboards during presentation.
  • Very secure keeping all team communication and data safe.
  • Use of advanced automations to speed us diagrams.
Read full review
Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Read full review
Miro
  • Probably our instance of Miro, our security reqs: repeated need to sign in. Blerg.
  • I like rectangular stickies - but Miro defaults to square. Let me set my default.
  • Layers - I wish I could more easily have something below my stickies - yes - can do with locking but if you have to change your locked material, it's a pain.
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Miro
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
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Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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Miro
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
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Reliability and Availability
Atlassian
No answers on this topic
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
Atlassian
No answers on this topic
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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Miro
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Miro
It was and still is a challenge to get our IT folks at 3M to support the tool. Single sign on still not implemented. I now have Miro on my personal computer. I had a few hardware issues, but nothing major.
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Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review
Miro
I find Miro to be a superior tool, other tools I have used became unresponsive or too slow to be effective in the roles and jobs I needed them to do. I am currently working in a Miro board with over 1000 discrete elements and it loads fast, I can maneuver and work with the material in real time without the board lagging to keep up. When working with a tool like this, it's important the tool itself doesn't become an obstruction to getting the work done. With Miro, I've never had to worry about that
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Scalability
Atlassian
No answers on this topic
Miro
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Read full review
Miro
  • Simplicity- it’s simplified our communication
  • It’s taken away the stress of manually documenting research with pen and paper in live design thinking sessions
  • Remote - we can host our diverse teams from all over the world in quick productive meetings without paying for travel
  • Miro has helped me design for over 8 enterprise product teams
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.