What users are saying about
Jira Software
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Top Rated
2449 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 2449 reviews and ratings
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.7 out of 100
Based on 20 reviews and ratings
Feature Set Ratings
Project Management

Jira Software
Feature Set Not Supported
N/A

6.8
Planview Daptiv
68%
Planview Daptiv ranks higher in 14/14 features
Planview Daptiv ranks higher in 14/14 features
Task Management

N/A
0 Ratings

5.6
56%
4 Ratings
Resource Management

N/A
0 Ratings

7.5
75%
4 Ratings
Gantt Charts

N/A
0 Ratings

6.1
61%
3 Ratings
Scheduling

N/A
0 Ratings

7.0
70%
2 Ratings
Workflow Automation

N/A
0 Ratings

4.0
40%
3 Ratings
Team Collaboration

N/A
0 Ratings

7.0
70%
4 Ratings
Support for Agile Methodology

N/A
0 Ratings

3.9
39%
2 Ratings
Support for Waterfall Methodology

N/A
0 Ratings

8.5
85%
2 Ratings
Document Management

N/A
0 Ratings

6.5
65%
3 Ratings
Email integration

N/A
0 Ratings

8.0
80%
2 Ratings
Mobile Access

N/A
0 Ratings

7.0
70%
1 Rating
Timesheet Tracking

N/A
0 Ratings

9.5
95%
3 Ratings
Change request and Case Management

N/A
0 Ratings

7.0
70%
1 Rating
Budget and Expense Management

N/A
0 Ratings

8.0
80%
3 Ratings
Professional Services Automation

Jira Software
Feature Set Not Supported
N/A

7.7
Planview Daptiv
77%
Planview Daptiv ranks higher in 3/3 features
Planview Daptiv ranks higher in 3/3 features
Quotes/estimates

N/A
0 Ratings

9.0
90%
1 Rating
Invoicing

N/A
0 Ratings

7.0
70%
1 Rating
Project & financial reporting

N/A
0 Ratings

7.0
70%
2 Ratings
Attribute Ratings
- Jira Software is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
- Planview Daptiv is rated higher in 2 areas: Likelihood to Renew, Availability
Likelihood to Recommend

8.6
Jira Software
86%
176 Ratings

8.0
Planview Daptiv
80%
16 Ratings
Likelihood to Renew

9.0
Jira Software
90%
35 Ratings

10.0
Planview Daptiv
100%
14 Ratings
Usability

8.0
Jira Software
80%
26 Ratings

5.0
Planview Daptiv
50%
3 Ratings
Availability

5.3
Jira Software
53%
6 Ratings

10.0
Planview Daptiv
100%
4 Ratings
Performance

8.0
Jira Software
80%
2 Ratings

Planview Daptiv
N/A
0 Ratings
Support Rating

8.7
Jira Software
87%
41 Ratings

7.0
Planview Daptiv
70%
4 Ratings
Online Training

8.0
Jira Software
80%
1 Rating

Planview Daptiv
N/A
0 Ratings
Implementation Rating

9.0
Jira Software
90%
2 Ratings

5.0
Planview Daptiv
50%
2 Ratings
Product Scalability

Jira Software
N/A
0 Ratings

10.0
Planview Daptiv
100%
1 Rating
Likelihood to Recommend
Jira Software
Jira Software is extremely well suited for managing anything from a product backlog to a new project or product’s development lifecycle. Tickets may be managed singly or processed in bulk, and existing tickets can be restructured so child and parent tickets can flip roles, or specific ticket types can be moved to a different ticket type that uses a different workflow. Additionally, users have the flexibility of wrapping up all their tickets with a label that readily identifies the collection and allows stakeholders to easily review and drill down within the tagged list. I have not yet encountered a situation where Jira was too onerous or too puny to support my needs.
Program Manager
Dynamic Computing ServicesInformation Technology & Services, 10,001+ employees
Planview Daptiv
I would recommend Daptiv for anyone who is look for a collaborative tool that is easy to use and provides excellent results for project management and resource allocation. The tool offers many various capabilities and is not isolated for use with one or two workgroups. Its versatility allows many workgroups across many different organizations to use it. In my previous role, I used Daptiv in both a Project Management and Account Services Information Technology role. In my current workplace, I would like to leverage Daptiv for Product Launch and tracking as well as change request visibility in the Release Management Organization of a pharmaceutical company. Both roles and companies are vastly different however Daptiv would serve a great purpose in both situations although my needs are different.
Junior Project/Release Manager
MerckInformation Technology and Services, 10,001+ employees
Pros
Jira Software
- Agile software development management and micromanagement with Scrum and Kanban.
- Agile planning and agile management with Kanban boards and custom boards, for projects and daily work.
- Agile and old-school bug tracking.
- Helpful reports on work done, workload, time tracking, Scrum sprints, planned vs. executed, etc.
- Super friendly setup on the cloud, with just one Gmail account (less than 2 minutes).
- Powerful on-premise alternative for large companies.
- You can mergen boards from different workflows!
- Really free full edition for 10 users.
Lead Consultant - Solutions Architect - Software Engineer
Ghia & Associates Engineering and Consulting GroupComputer Software, 1-10 employees
Planview Daptiv
- Resource allocation, when fully integrated provides a in depth view of what everyone is working on, as well as their availability.
- Portfolio reporting provides a good view of where all projects are at in their lifecycle.
- Time tracking is simple to use.

Verified User
Project Manager in Information Technology
Internet Company, 501-1000 employeesCons
Jira Software
- Management of the software is very difficult at times, although has improved.
- Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
- Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Full Stack Developer
Community Impact NewspaperNewspapers, 201-500 employees
Planview Daptiv
- The Daptiv UI has seen some significant improvements recently that were long in coming. However I am still waiting for more that are on their plan. Lack of ability to customize what appears on specific screens or to add hover over help for less experienced users make it a difficult sell for some of our occasional users.
- Daptiv comes with Cognos reports that does allow reporting against all the data elements. However the lack of ability to extract data in any form other than an emailed report significantly limits the ability to interface with the data.
- Changes to many of the data elements are not tracked to who made changes and when.
- Access to data elements is at a very broad level making it difficult to allow third party users to use the tool with limited access.

Verified User
Manager in Professional Services
Information Technology and Services Company, 1001-5000 employeesPricing Details
Jira Software
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Jira Software Editions & Modules
Edition
Free | Free |
---|---|
Standard | 7.002 |
Premium | 14.002 |
Enterprise | Contact Sales |
- none
- Per User Per Month
- none
Additional Pricing Details
—Planview Daptiv
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Planview Daptiv Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Jira Software
Jira Software 9.0
Based on 35 answers
While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.

Verified User
Consultant in Engineering
Real Estate Company, 1-10 employeesPlanview Daptiv
Planview Daptiv 10.0
Based on 14 answers
As previously mentioned, we were not able to get the product to solve our particular problem. After time spent implementing a custom solution, it was the decision of the executive team to discontinue the agreement. The costs of training the team didn't outweigh the cost of hiring an employee to do the translation of schedules to web view.

Verified User
Program Manager in Other
Marketing and Advertising Company, 51-200 employeesUsability
Jira Software
Jira Software 8.0
Based on 26 answers
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Product Content Strategist
AdjustComputer Software, 201-500 employees
Planview Daptiv
Planview Daptiv 5.0
Based on 3 answers
The main thing that I have to apologize for is the UI. Does the job but just not the flexible responsive experience that most users are used to.

Verified User
Manager in Professional Services
Information Technology and Services Company, 1001-5000 employeesReliability and Availability
Jira Software
Jira Software 5.3
Based on 6 answers
No answer on this topic is available.
Planview Daptiv
Planview Daptiv 10.0
Based on 4 answers
In the 3 years I have worked with Daptiv I think it is been down once. The ONLY partial outages I have ever had have been with report automation.

Verified User
Manager in Professional Services
Information Technology and Services Company, 1001-5000 employeesSupport Rating
Jira Software
Jira Software 8.7
Based on 41 answers
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.

Verified User
Project Manager in Professional Services
Computer Software Company, 1001-5000 employeesPlanview Daptiv
Planview Daptiv 7.0
Based on 4 answers
Good support team! Developed relationships and were very pleasant to talk to. Daptiv went above and beyond on ensuring the customers were satisfied
Project Lead - EBS Order to Cash
Reed Smith LLPMining & Metals, 10,001+ employees
Online Training
Jira Software
Jira Software 8.0
Based on 1 answer
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.

Verified User
Employee in Corporate
Telecommunications Company, 1001-5000 employeesPlanview Daptiv
No score
No answers yet
No answers on this topic
Implementation Rating
Jira Software
Jira Software 9.0
Based on 2 answers
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Director E-Commerce
Clover Technologies GroupRenewables & Environment, 10,001+ employees
Planview Daptiv
Planview Daptiv 5.0
Based on 2 answers
I recommend using daptiv resources on your implementation to help with setup and training.

Verified User
Project Manager in Information Technology
Internet Company, 501-1000 employeesAlternatives Considered
Jira Software
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.

Verified User
Director in Other
Marketing & Advertising Company, 51-200 employeesPlanview Daptiv
Daptiv is an integrated toolset that satisfies our needs for multiple functions (project intake, resource capacity management, time tracking, portfolio planning and management). Daptiv was selected based on our evaluation of multiple tools. It was a close race between a couple of tools but we felt that Daptiv was a better fit for both our immediate and long term needs.

Verified User
Director in Information Technology
Retail Company, 10,001+ employeesScalability
Jira Software
No score
No answers yet
No answers on this topic
Planview Daptiv
Planview Daptiv 10.0
Based on 1 answer
We are quickly able to add more users as needed.

Verified User
Manager in Professional Services
Information Technology and Services Company, 1001-5000 employeesReturn on Investment
Jira Software
- Jira has positively made our company's daily activities much better organized
- With Jira we can track progress and follow up on tasks
- Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Quality Assurance with Test Automation
OmegaCodersInformation Technology & Services, 51-200 employees
Planview Daptiv
- Better customer service - In Daptiv I can easily track the amount of time I worked on a project, so I can then tell my client accurately how much time I spent.
- Effectively managing budgets - When I know I need to stick to a certain budget on a project, I can carefully plan and be aware of my time and money spent in Daptiv.

Verified User
Professional in Other
Renewables & Environment Company, 1001-5000 employees