JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.
$10
per month
Planview PPM Pro
Score 8.2 out of 10
Enterprise companies (1,001+ employees)
Planview PPM Pro™
centralizes the
management of projects
and resources, facilitating
governance, and providing
visibility for improved
decision making. Whether users are just getting started
or advancing PMO
to the next level, Planview
PPM Pro is designed to provide the
ability to collect, prioritize,
and execute projects,
enabling PMOs to focus
resources on the work that
delivers the most value.
N/A
Pricing
Jira Software
Planview PPM Pro
Editions & Modules
Standard
$7
Per User Per Month
Premium
$14
Per User Per Month
Free
Free
Enterprise
Contact Sales
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Offerings
Pricing Offerings
Jira Software
Planview PPM Pro
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
—
PPM Pro offers flexible pricing based on user types.
More Pricing Information
Community Pulse
Jira Software
Planview PPM Pro
Considered Both Products
Jira Software
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Planview PPM Pro
Verified User
Analyst
Chose Planview PPM Pro
I didn't use it as much, but PPMPro seems better organized than Atlassian JIRA
Planview PPM Pro works well for the project defined and captures time tracking and financial metrics however I was not part of the selection of the tool
All have similar capabilities. The tool is only as good as the data you are putting into it. Make sure you have business buy-in and clear processes set.
We use JIRA in addition to Innotas. Innotas simply tracks the time spent whereas JIRA tracks the process and flow of the work. As I stated in a previous part of this review, I wish we could integrate the two where our time added to tasks in JIRA could roll up to the project in …
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Based on my experience, Planview PPM Pro is well suited for organizations that have a large number of projects to manage and are looking for a comprehensive solution to help them plan, track, and deliver those projects successfully. The software's ability to align projects with strategic objectives, track resources, and provide robust reporting and analytics capabilities make it particularly well-suited for organizations that need to manage their projects and resources effectively. On the other hand, Planview PPM Pro may not be as well-suited for organizations that have a relatively small number of projects and do not require a full-featured project portfolio management solution. The software can be complex and may be overkill for organizations that do not need all of its features. Additionally, Planview PPM Pro may not be as well-suited for organizations that have very specific project management needs and require a high level of customization. While the software does offer some customization options, it may not be as flexible as some organizations need.
New request workflow/kanban board helps visualize where new requests are in the process of the quote to cash/request to completion
The time tracking tool is tied directly to project tasks for seamless integration of time tracking, estimates, and actuals
The reporting capabilities and ease of use has allowed us visibility to data that we never had before
The tool is easily configurable by Administrators. We can add fields, change reports, add new dashboards within hours vs. days of trying to track things manually
The base API is not a REST based interface and is difficult to use for integration with other systems in the enterprise.
The UI for the maintenance of the task schedule for projects can be a bit cumbersome , although the spreadsheet style editor helps somewhat. The Gantt view is not interactive.
The workflow engine is designed only for initial project intake, and does not allow for an integration of the work flow with the project from start to end, so it can't be used for routing artifacts like change requests, ancillary project approvals, etc.
While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
Because I never evaluated other tools, I would be open to considering others. Given our establishment with Innotas and the value it has provided us, separating from it would cause some organizational discomfort. However, if a tool existed with a more intuitive interface for manipulating the data and factors of projects and resources, I would be very interested.
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Still cumbersome in some areas. It really depends on the individual. I've seen very smart developers who get lost just managing tasks and logging time. Whereas others use the system with ease
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Their ability to assist and answer questions when needed is incredible. They create innovative ways to share information and help customers trouble shoot. I didn't give it a ten because I believe they could do a better job of personally reaching out to customers and providing improvement guidance based on where the customer is at and their needs at the time
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Planview PPM Pro integrates all of the PM features of other applications and then adds features on top of them. Other applications tend to offer a solution around as single "need", forcing users to "build their own solution".
