What users are saying about
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Top Rated
1860 Ratings

Jira Software

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Top Rated
1860 Ratings
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Score 8.2 out of 100
19 Ratings
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Score 8 out of 100

Likelihood to Recommend

Jira Software

[Jira Software] is suited for both small and large organizations.But in small organization it is easy to setup, and in large organizations it is somewhat difficult to start from scratch.Startups should opt for [Jira Software], only if they have clear vision about how the process will flow in their organization.In my opinion one will need help of some technical person for initial setup of this software.
Sushant goyal | TrustRadius Reviewer

PTC Windchill RV&S

PTC Integrity is an excellent source code management and version control tool, and I would suggest anyone to use it for that purpose. We can even define our workflows using individual forms for implementing Change Management, Defect Management and Access management requests. If properly used, this tool is great for managing our code for very long periods, considering my 4-5 years of usage.Though the UI could be better, and integration with some application servers could be better implemented, this tool is a good tool.
Rajesh Telampudi | TrustRadius Reviewer

Pros

Jira Software

  • Customizability is impressive. Being able to establish automations and custom fields of all types helps when we need to build new templates to support different efforts.
  • Integration into third-party apps like Git, Bitbutcket, and Zendesk helps streamline our processes and visibility across teams.
  • Easily customizable dashboards are a huge help when it comes to analyzing the vast amount of data available in Jira Software.
Anonymous | TrustRadius Reviewer

PTC Windchill RV&S

  • PTC Integrity helps engineers write better requirements. Better written requirements mean less issues for warranty.
  • PTC Integrity provides a database that is virtually limitless. Product size or scope no longer has to be an issue.
  • You don't have to save.....PTC Integrity does this for you.
Anonymous | TrustRadius Reviewer

Cons

Jira Software

  • Not an easily understandable interface for new users to explore by themselves. Dedicated training is required to educate how to use it
  • Customization for different projects to records different fields in not very easy for administrators
  • Reports and charts are not providing downloadable option to share
  • Linking stories to task and sub-task are little bit complex. Can provide drag and drop option.
Ayush Rastogi | TrustRadius Reviewer

PTC Windchill RV&S

  • It can be overwhelming with the number of tabs, functions and ways to achieve the same result. The average user may struggle with learning the tool.
  • The text editing in Integrity is weak and does not provide many options. Because of this, many user decide to use MS word instead, to document requirements.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Jira Software

Jira Software 5.5
Based on 33 answers
While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
Anonymous | TrustRadius Reviewer

PTC Windchill RV&S

PTC Windchill RV&S 8.7
Based on 11 answers
I do not make decisions on what tool my company uses. I am just the user of the tool and such decisions are not handled by me. If I were to make such decisions, I would definitely renew MKS, considering the amount of data we have stored in MKS and the current number of users who are familiar with the system
Anonymous | TrustRadius Reviewer

Usability

Jira Software

Jira Software 8.1
Based on 25 answers
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Elissa Bernstein | TrustRadius Reviewer

PTC Windchill RV&S

PTC Windchill RV&S 8.0
Based on 2 answers
PTC Integrity comparatively could be considered a nice Source code management, Version controlling tool and could be compared with tools like StarTeam. If the integration to move/migrate code could be integrated into this tool, it would become an extremely powerful tool.
Rajesh Telampudi | TrustRadius Reviewer

Support Rating

Jira Software

Jira Software 8.7
Based on 43 answers
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Anonymous | TrustRadius Reviewer

PTC Windchill RV&S

PTC Windchill RV&S 9.8
Based on 2 answers
PTC Integrity administration can be somewhat daunting. They have been able to help with every question that I have submitted. Their support website is very easy to understand and submit questions and their phone support is wonderful
Anonymous | TrustRadius Reviewer

Online Training

Jira Software

Jira Software 8.0
Based on 1 answer
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Anonymous | TrustRadius Reviewer

PTC Windchill RV&S

No score
No answers yet
No answers on this topic

Implementation Rating

Jira Software

Jira Software 9.0
Based on 2 answers
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic | TrustRadius Reviewer

PTC Windchill RV&S

PTC Windchill RV&S 9.0
Based on 1 answer
I wasn't involved in implementation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Jira Software

JIRA does a good job and can integrate with other tools. Much cheaper than the big box tools, yet well established in the marketplace. Many integration points and plugins help, but make sure the best are used to suit the needs of your particular group and development teams using the product
Anonymous | TrustRadius Reviewer

PTC Windchill RV&S

We evaluated IBM's offering and CMstat. IBM's offering is "klugy", we needed Rhapsody, ClearQuest and ClearCase to get all the components to answer our requirements. And it's very costly. CMstat offered a good change managment solution, but was lacking in version control features. The interface was antiquated.
Phyllis Camper | TrustRadius Reviewer

Return on Investment

Jira Software

  • Sprints management is relatively simple and straightforward.
  • As our organization matures, we will be able to take more advantage of JIRA's reporting tools to help us refine our processes.
  • By keeping things relatively simple and transparent (everyone can view all tickets -- no crazy permission schemes), the entire org has visibility into our development process.
Jonathan Mendelson | TrustRadius Reviewer

PTC Windchill RV&S

  • MKS Integrity has proved to be particularly useful in the software development process by increasing employee effieciency
  • MKS integrity has also made software development a very efficient process and makes feature releases and bug fixing a lot easier
  • In addition to the above, our organization has been able to support manufacturing easily by reverting to a previous software version in case of an emergency.
  • It has also led to faster time to market for new products.
Aman Sehgal | TrustRadius Reviewer

Pricing Details

Jira Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jira Software Editions & Modules

Edition
FreeFree
Standard7.002
Premium14.002
EnterpriseContact Sales
  1. Per User Per Month
Additional Pricing Details

PTC Windchill RV&S

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PTC Windchill RV&S Editions & Modules

Additional Pricing Details

Add comparison