What users are saying about
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Top Rated
2442 Ratings

Jira Software

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Top Rated
2442 Ratings
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Score 8.3 out of 100
21 Ratings
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Score 9 out of 100

Attribute Ratings

  • Jira Software is rated higher in 1 area: Likelihood to Renew
  • PTC Windchill RV&S (formerly Integrity Lifecycle Manager) is rated higher in 3 areas: Likelihood to Recommend, Availability, Support Rating
  • Jira Software and PTC Windchill RV&S (formerly Integrity Lifecycle Manager) are tied in 2 areas: Usability, Implementation Rating

Likelihood to Recommend

8.6

Jira Software

86%
176 Ratings
9.0

PTC Windchill RV&S

90%
17 Ratings

Likelihood to Renew

9.0

Jira Software

90%
35 Ratings
8.7

PTC Windchill RV&S

87%
11 Ratings

Usability

8.0

Jira Software

80%
26 Ratings
8.0

PTC Windchill RV&S

80%
2 Ratings

Availability

5.3

Jira Software

53%
6 Ratings
9.0

PTC Windchill RV&S

90%
2 Ratings

Performance

8.0

Jira Software

80%
2 Ratings

PTC Windchill RV&S

N/A
0 Ratings

Support Rating

8.7

Jira Software

87%
41 Ratings
9.8

PTC Windchill RV&S

98%
4 Ratings

Online Training

8.0

Jira Software

80%
1 Rating

PTC Windchill RV&S

N/A
0 Ratings

Implementation Rating

9.0

Jira Software

90%
2 Ratings
9.0

PTC Windchill RV&S

90%
2 Ratings

Likelihood to Recommend

Jira Software

Jira Software is extremely well suited for managing anything from a product backlog to a new project or product’s development lifecycle. Tickets may be managed singly or processed in bulk, and existing tickets can be restructured so child and parent tickets can flip roles, or specific ticket types can be moved to a different ticket type that uses a different workflow. Additionally, users have the flexibility of wrapping up all their tickets with a label that readily identifies the collection and allows stakeholders to easily review and drill down within the tagged list. I have not yet encountered a situation where Jira was too onerous or too puny to support my needs.
Jennifer Ferrell | TrustRadius Reviewer

PTC Windchill RV&S

PTC Integrity is an excellent source code management and version control tool, and I would suggest anyone to use it for that purpose. We can even define our workflows using individual forms for implementing Change Management, Defect Management and Access management requests. If properly used, this tool is great for managing our code for very long periods, considering my 4-5 years of usage.Though the UI could be better, and integration with some application servers could be better implemented, this tool is a good tool.
Rajesh Telampudi | TrustRadius Reviewer

Pros

Jira Software

  • Agile software development management and micromanagement with Scrum and Kanban.
  • Agile planning and agile management with Kanban boards and custom boards, for projects and daily work.
  • Agile and old-school bug tracking.
  • Helpful reports on work done, workload, time tracking, Scrum sprints, planned vs. executed, etc.
  • Super friendly setup on the cloud, with just one Gmail account (less than 2 minutes).
  • Powerful on-premise alternative for large companies.
  • You can mergen boards from different workflows!
  • Really free full edition for 10 users.
Dustin Ghia | TrustRadius Reviewer

PTC Windchill RV&S

  • Helps to advance carefully through complicated and delicate process hives.
  • Improve thereby our time-to-market knowledge transfers along our portfolio.
  • Enhances the performances of single step in processes as well as the processes.
  • Allows for unprecedented overview in broads and in depths.
Steffen Jäschke | TrustRadius Reviewer

Cons

Jira Software

  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Jennifer Bland | TrustRadius Reviewer

PTC Windchill RV&S

  • It can be overwhelming with the number of tabs, functions and ways to achieve the same result. The average user may struggle with learning the tool.
  • The text editing in Integrity is weak and does not provide many options. Because of this, many user decide to use MS word instead, to document requirements.
Anonymous | TrustRadius Reviewer

Pricing Details

Jira Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Jira Software Editions & Modules

Edition
FreeFree
Standard7.002
Premium14.002
EnterpriseContact Sales
  1. none
  2. Per User Per Month
  3. none
Additional Pricing Details

PTC Windchill RV&S

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

PTC Windchill RV&S Editions & Modules

Additional Pricing Details

Likelihood to Renew

Jira Software

Jira Software 9.0
Based on 35 answers
While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
Anonymous | TrustRadius Reviewer

PTC Windchill RV&S

PTC Windchill RV&S 8.7
Based on 11 answers
I do not make decisions on what tool my company uses. I am just the user of the tool and such decisions are not handled by me. If I were to make such decisions, I would definitely renew MKS, considering the amount of data we have stored in MKS and the current number of users who are familiar with the system
Anonymous | TrustRadius Reviewer

Usability

Jira Software

Jira Software 8.0
Based on 26 answers
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Elissa Bernstein | TrustRadius Reviewer

PTC Windchill RV&S

PTC Windchill RV&S 8.0
Based on 2 answers
PTC Integrity comparatively could be considered a nice Source code management, Version controlling tool and could be compared with tools like StarTeam. If the integration to move/migrate code could be integrated into this tool, it would become an extremely powerful tool.
Rajesh Telampudi | TrustRadius Reviewer

Support Rating

Jira Software

Jira Software 8.7
Based on 41 answers
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Anonymous | TrustRadius Reviewer

PTC Windchill RV&S

PTC Windchill RV&S 9.8
Based on 4 answers
PTC Integrity administration can be somewhat daunting. They have been able to help with every question that I have submitted. Their support website is very easy to understand and submit questions and their phone support is wonderful
Anonymous | TrustRadius Reviewer

Online Training

Jira Software

Jira Software 8.0
Based on 1 answer
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Anonymous | TrustRadius Reviewer

PTC Windchill RV&S

No score
No answers yet
No answers on this topic

Implementation Rating

Jira Software

Jira Software 9.0
Based on 2 answers
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic | TrustRadius Reviewer

PTC Windchill RV&S

PTC Windchill RV&S 9.0
Based on 2 answers
I wasn't involved in implementation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Jira Software

Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Anonymous | TrustRadius Reviewer

PTC Windchill RV&S

I think the reason that PTC Integrity was initially chosen is that it was the best product available in the mix at the time. This coupled with the PTC deal on multiple products was a no brainer based on the size and scope of potential users.
Anonymous | TrustRadius Reviewer

Return on Investment

Jira Software

  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Alexander Delivlaev | TrustRadius Reviewer

PTC Windchill RV&S

  • MKS Integrity has proved to be particularly useful in the software development process by increasing employee effieciency
  • MKS integrity has also made software development a very efficient process and makes feature releases and bug fixing a lot easier
  • In addition to the above, our organization has been able to support manufacturing easily by reverting to a previous software version in case of an emergency.
  • It has also led to faster time to market for new products.
Aman Sehgal | TrustRadius Reviewer

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