Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Software
Score 8.0 out of 10
N/A
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Pricing
Jira SoftwareSlack
Editions & Modules
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Jira SoftwareSlack
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
Jira SoftwareSlack
Considered Both Products
Jira Software
Chose Jira Software
Although Slack is used a bit differently, we use Slack when it comes to quick fixes and issues that don't need to go through the Jira process. Jira is best used for larger-scale issues and projects where we need to keep track in a neater way and do more than just communicate …
Chose Jira Software
JIRA has a great support and a heap of documentation to fast-forward users to learn the software. It also has agile development capability which is a must to have feature in our organization. Active directory integration is also very handy. Especially the capability for bugs …
Chose Jira Software
From my point of view, the biggest difference between Jira Software and Azure DevOps Services is that Jira is way easier to use, Azure DevOps is not that friendly user, you need to do a lot of research to modify Azure boards or to move things around. Making changes in Jira is …
Chose Jira Software
Jira Software was already the established enterprise standard supporting my clients’ globally distributed software teams. I feel strongly that no other product could deliver when compared to Jira Software.
Chose Jira Software
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user …
Chose Jira Software
Redmine was used at the very beginning when we were a really small team.
Pivotal Tracker was next, and although it has a better UX features, it lacks the ability to manage big projects in parallel (at least back in the days).
Jira is far more flexible for adjustments to our …
Chose Jira Software
The Jira software is really top-notch compared to other software programs. It has a better UI and it is more intuitive. The out-of-the-box features make it easy to implement and get started right away. The other software is either more focused on program/product/project …
Chose Jira Software
After several years of using both of those, I very much prefer Jira. Customizability is much better, as well as compatibility with other solutions. Jira is also a lot more intuitive and makes more sense when it comes to configuration and building your own boards and instances.
Chose Jira Software
Previously I have used TFS and Rally. JIRA is very simple to use and has lots of features compared to these two and other tools available in the market. The ability to integrate other tools is much easier in JIRA. It is also robust, scalable and has a good number of add-ons to …
Chose Jira Software
JIRA is simply superb, it's easy to learn and start using this software.
Chose Jira Software
Integration with 3rd party plugins works really well and improves the feature set of JIRA itself. We combine JIRA together with BigBrassBand's git module and bug reports from Usersnap, which help greatly, because of the attached screenshot.
Team Foundation Server was very hard …
Chose Jira Software
Jira made sense for our checkbook as well as our needs. It's all about collaboration for us, it's our number one most important effort, and Jira does a lot in the way of collaboration. What we really love is that as we expand our teams, even our non-technical team members who …
Chose Jira Software

Comparing JIRA with other products, JIRA has more features. It shows more information in each issue, it is easy to use when you have users of functional tests that must enter the application to update the issues in tests or when they must enter acceptance criteria, the …

Chose Jira Software
Jira has more many features, more ways to customize and many more options for plugins and integrations. It works on a much larger scales to meet a greater variety of needs where other products specialize or focus on simplicity of features and easy of use. Jira is better for …
Chose Jira Software
The main reason we chose JIRA over Trello was the ability to host on-premise. Security concerns with our data drove that requirement and is why we ultimately settled on JIRA. JIRA also provided us with integrations we needed to integrate with other tools that we use.
Chose Jira Software
JIRA is simply a lot better suited to software development. While Trello is simple; JIRA does everything laser focused / tailored to the development process and software planning.
Chose Jira Software
JIRA was already in place; there wasn't a good reason to switch to something else. We just needed to work on refining our processes and clean up the existing structure so that we could make progress on our SDLC while getting our MVP out the door. If you are really starting …
Chose Jira Software
Jira provides the full agile model with a customization path. Moving from road-testing to driving it on the highway is a short learning curve. VersionOne is more complex.
Chose Jira Software
I've used Microsoft Team Foundation Server and will never use it again. It does anything you would want if you have a century to configure it. It's also just not very friendly to agile project management or supporting Product Management needs.

Pivotal is a great simple tool for …
Slack
Chose Slack
Having used these 3 software, I believe Slack covers a much wider use case scenario, the user onboarding experience is seamless, the platform is very user friendly and intuitive, very well organized as compared to the other competing software that's out there in the market. …
Chose Slack
Slack has message history unlike Skype. Also Slack has the ability to share large files, have automations, remainders, schedule messages, integration with multiple tools etc. Whereas Skype does not have all these features. Teams takes up a lot of system resources. Whereas Slack …
Chose Slack
While teams is better for conference calls and telephony, Slack surpasses it with it's ease of use, integration possibilities and search capabilities. Having one place where all your collaboration takes place, together with notifications and alerts from all other portals is …
Chose Slack
Slack is much more modern and sleek compared to both Webex Chat and Microsoft Teams. Slack is specific for what the purpose is, and it doesn't over engineer too many other features.
Chose Slack
I think Slack is very straight to the point and a tool you can't live without. It is where you find light, info, share and build results as a team player.
Chose Slack
I used to like Slack better than teams for a long time. Only after using Teams for few years and returning back to Slack on another organization, I can see the main differences and between them. None of them is perfect, MS Team is more deeply connected to your SP sites and in …
Chose Slack
- MS teams Vs Slack - Slack athread View is incredible - API integration helps with our product - Multiple Domains Login is seemless - Google Chat Vs Slack - google is too messy. Great for chatting and productivity as individual tools. But as integrated productivity …
Chose Slack
Provides the huddle feature, sending attachments and get integrated with the meetings scheduled.
Chose Slack
Slack is pretty great for startups and early teams. Microsoft teams feels a little corporate to me so I personally don't prefer it. Plus the slack interface is just the right amount of customizable and beautiful. Not a fan of others. I also love the integrations Slack offers …
Chose Slack
Slack has much better user interface and experience, much better Integrations with 3rd party apps and chatbot support
Chose Slack
Slack is more easy to set up and get used and has added functionalities as compared to the other two.

Added functionalities of scheduling messages, huddle.
Chose Slack
I would say slack outperforms Microsoft Teams in many areas. The big one would be ease of use and user interface. I strongly prefer Slack's interface and the ease to switch between conversations and calls very quickly. Slack also seems to run a lot better on Mac computers, …
Chose Slack
Slack has more integrations, a better bot, and slightly better usability.
Chose Slack
Slack is a way better tool as compared to Google Chat or Google Hangout. Pumble gives a Slack alike feel and could be a good option. However, Microsoft Teams can be a tough competitor as Teams has good integrations with all Office products, Outlook, and web conferencing. And …
Chose Slack
Easy to setup and use compared to other similar products.

Screen sharing makes the discussions a lot more effective.
Chose Slack
Slack is more user-friendly than Microsoft Teams, at least in my opinion. Microsoft Teams integrates natively with Office 365 tools. Microsoft Teams has a limit of five users on paid plans unless you buy more licenses, whereas Slack allows unlimited external collaboration with …
Chose Slack
None of the competition coming from the Microsoft or Cisco provide the user experience of today's consumerized social media. Slack, on the other hand, is fully on par with the best and most known social media applications that consumers use. Consumerization of IT shows here as …
Chose Slack
We used Spark Instant Messenger before and Slack blew them out the water with a wealth of features we hadn't used before. We didn't need to be on the VPN to communicate and we could do video calls and make our own groups. Everything was better with Slack, as it kind of merges …
Chose Slack
The integration tools within Slack are easy to use and can quickly be added. I find that sharing documents, videos, and other resources is really easy. I don't have to do any special customization in order to use all the features in Slack, it just lets me add apps, or join …
Chose Slack
Slack offers a seamless experience with a very simple and easy understandable user interface. Slack is better when it comes to memory management on Windows. The menu design offered by Slack to the left of the screen offers a much better user experience than those provided by …
Chose Slack
We felt Slack [had] more community friendly tools to share thoughts and an individual view to achieve better and bigger goals. It is also easier to browse and search compared to our previous HipChat tools. It encourages more IT people to get involved in ongoing discussions.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Jira SoftwareSlack
Project Management
Comparison of Project Management features of Product A and Product B
Jira Software
-
Ratings
Slack
7.9
394 Ratings
1% above category average
Task Management00 Ratings7.7248 Ratings
Gantt Charts00 Ratings7.061 Ratings
Scheduling00 Ratings7.8206 Ratings
Workflow Automation00 Ratings7.8223 Ratings
Mobile Access00 Ratings9.2381 Ratings
Search00 Ratings8.2379 Ratings
Visual planning tools00 Ratings7.2149 Ratings
Communication
Comparison of Communication features of Product A and Product B
Jira Software
-
Ratings
Slack
8.6
404 Ratings
7% above category average
Chat00 Ratings9.6404 Ratings
Notifications00 Ratings8.9400 Ratings
Discussions00 Ratings9.2391 Ratings
Surveys00 Ratings8.2244 Ratings
Internal knowledgebase00 Ratings7.7244 Ratings
Integrates with GoToMeeting00 Ratings8.5111 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.5184 Ratings
Integrates with Outlook00 Ratings8.3122 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Jira Software
-
Ratings
Slack
8.4
378 Ratings
3% above category average
Versioning00 Ratings8.0180 Ratings
Video files00 Ratings8.5334 Ratings
Audio files00 Ratings8.5329 Ratings
Document collaboration00 Ratings8.1265 Ratings
Access control00 Ratings8.2244 Ratings
Advanced security features00 Ratings8.1209 Ratings
Integrates with Google Drive00 Ratings8.8213 Ratings
Device sync00 Ratings9.1268 Ratings
Best Alternatives
Jira SoftwareSlack
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Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jira SoftwareSlack
Likelihood to Recommend
8.7
(187 ratings)
9.3
(404 ratings)
Likelihood to Renew
9.0
(35 ratings)
9.4
(20 ratings)
Usability
7.2
(28 ratings)
9.9
(29 ratings)
Availability
5.3
(3 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(23 ratings)
1.0
(65 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
10.0
(2 ratings)
Ease of integration
7.7
(8 ratings)
-
(0 ratings)
User Testimonials
Jira SoftwareSlack
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Read full review
Salesforce
I think Slack works really well in office settings, or even for any group of people who need an easy way to communicate with each other through organized channels. It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.
Read full review
Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
Read full review
Salesforce
  • Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
  • Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
  • Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
  • SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
Read full review
Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Read full review
Salesforce
  • The only thing I can think of is that it is easy to create too many channels. This has more to do with the team using Slack and less to do with Slack itself. maybe some direction on Slack's part on how best to utilize channels would be helpful.
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
Read full review
Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Read full review
Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
Read full review
Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Read full review
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Read full review
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review
Salesforce
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Read full review
Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review
Salesforce
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated
Read full review
Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Read full review
Salesforce
  • We have a story when one guy mentioned in a our site group with tag @here about his wedding, he didnt know that @here works only for people who are online, so most of the people missed the message, slack is not the best place to update about the important things
  • Slack helps to solve and be updated if you have an internal problems and you want to know how the solving goes
Read full review
ScreenShots