Jira Software vs. Tableau Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Software
Score 8.0 out of 10
N/A
JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.
$10
per month
Tableau Cloud
Score 8.1 out of 10
N/A
Tableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device.N/A
Pricing
Jira SoftwareTableau Cloud
Editions & Modules
Standard
$7
Per User Per Month
Premium
$14
Per User Per Month
Free
Free
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Jira SoftwareTableau Cloud
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jira SoftwareTableau Cloud
Considered Both Products
Jira Software

No answer on this topic

Tableau Cloud
Chose Tableau Cloud
Before we had Tableau we tried to produce reports in JIRA, which is fine as long as the data is there. We did not have all the data we needed in JIRA to make it successful. Tableau is able to pull data from many sources, so it is a more valuable tool.
Chose Tableau Cloud
I do like to still use Google Analytics for certain things, because its faster to do it in Google Analytics rather than build the report I need in Tableau. While it's helpful, we just don't have the bandwidth as an organization to be able to create every report we would need on …
Chose Tableau Cloud
We actually use all 3 of these products to fulfill all our needs, as all of these are similar but focusing on different aspects of data. Tableau is perfect for collecting and displaying a huge amount of data, while the other two tools focus on customer behavior and analytics, …
Top Pros
Top Cons
Features
Jira SoftwareTableau Cloud
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Jira Software
-
Ratings
Tableau Cloud
8.8
67 Ratings
7% above category average
Pixel Perfect reports00 Ratings8.650 Ratings
Customizable dashboards00 Ratings8.267 Ratings
Report Formatting Templates00 Ratings9.656 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Jira Software
-
Ratings
Tableau Cloud
8.7
67 Ratings
7% above category average
Drill-down analysis00 Ratings8.167 Ratings
Formatting capabilities00 Ratings8.564 Ratings
Integration with R or other statistical packages00 Ratings8.742 Ratings
Report sharing and collaboration00 Ratings9.565 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Jira Software
-
Ratings
Tableau Cloud
8.8
65 Ratings
5% above category average
Publish to Web00 Ratings8.761 Ratings
Publish to PDF00 Ratings8.760 Ratings
Report Versioning00 Ratings7.849 Ratings
Report Delivery Scheduling00 Ratings9.653 Ratings
Delivery to Remote Servers00 Ratings8.932 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Jira Software
-
Ratings
Tableau Cloud
8.8
63 Ratings
9% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.760 Ratings
Location Analytics / Geographic Visualization00 Ratings8.059 Ratings
Predictive Analytics00 Ratings9.551 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Jira Software
-
Ratings
Tableau Cloud
8.5
62 Ratings
1% below category average
Multi-User Support (named login)00 Ratings8.456 Ratings
Role-Based Security Model00 Ratings9.049 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.652 Ratings
Single Sign-On (SSO)00 Ratings9.147 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Jira Software
-
Ratings
Tableau Cloud
7.7
52 Ratings
3% below category average
Responsive Design for Web Access00 Ratings7.950 Ratings
Mobile Application00 Ratings7.038 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.745 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Jira Software
-
Ratings
Tableau Cloud
9.1
34 Ratings
14% above category average
REST API00 Ratings9.729 Ratings
Javascript API00 Ratings9.727 Ratings
iFrames00 Ratings8.027 Ratings
Java API00 Ratings8.824 Ratings
Themeable User Interface (UI)00 Ratings9.728 Ratings
Customizable Platform (Open Source)00 Ratings8.827 Ratings
Best Alternatives
Jira SoftwareTableau Cloud
Small Businesses
Polarion ALM
Polarion ALM
Score 9.2 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Polarion ALM
Polarion ALM
Score 9.2 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
Polarion ALM
Polarion ALM
Score 9.2 out of 10
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jira SoftwareTableau Cloud
Likelihood to Recommend
8.7
(187 ratings)
9.7
(68 ratings)
Likelihood to Renew
9.0
(35 ratings)
-
(0 ratings)
Usability
7.0
(28 ratings)
9.4
(21 ratings)
Availability
5.3
(3 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(23 ratings)
8.8
(20 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.7
(8 ratings)
-
(0 ratings)
User Testimonials
Jira SoftwareTableau Cloud
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Read full review
Tableau
We just need to refresh our data once a day for our unique use case, which allows the complete online system to run on extracts. For us, this is critical because our daylight hours are spent focusing on new updates and implementations rather than worrying about excessive database traffic (which would be required with a direct connection to the online system). The process of importing extracts is straightforward and sturdy enough to handle massive amounts of data.
Read full review
Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
Read full review
Tableau
  • Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports.
  • The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same.
  • The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form.
Read full review
Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Read full review
Tableau
  • Can be a steep learning curve for new users
  • Modeling and building algorithms aren't always intuitive and take some testing/retesting to ensure it's working as it should
  • Inability to integrate easily with our HRIS platform. Reports are pulled from HRIS at various intervals and uploaded into Tableau
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
Tableau
No answers on this topic
Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Read full review
Tableau
From an end user perspective Tableau Online is overall very easy to navigate once you get used to it, my only complaint is that when expanding or contracting a graph, the "plus" and "minus" on the bottom left is sometimes hidden, and should always be visible. From a builder perspective, it can take some getting used to but the sheer depth of customization makes it all worthwhile.
Read full review
Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Read full review
Tableau
In times where the system is down, support has always been quick to notify and keep us apprised of the latest developments. It's crucial for our system to always be available, but when emergencies have arisen, I don't recall a time where the Tableau Online Support hasn't been able to address our concerns in a timely manner.
Read full review
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review
Tableau
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
Tableau
No answers on this topic
Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review
Tableau
Googles dashboard suite is very user-friendly and anyone can edit and make changes with very little knowledge or practice. But nothing I’ve worked with compares to the customization and multi streams of data in a user-friendly package like tableau does. It’s a really cool piece of software and I would choose that again.
Read full review
Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Read full review
Tableau
  • When we release new products, we are now able to quickly see data and toggle between current periods and previous to see performance
  • Generating new reports requires less IT time to build
  • Data can be shared across many different device types
  • We now have integration where our customers can extract data from our software more easily-this was a big ask from our customers
Read full review
ScreenShots