Jira Software vs. Tricentis qTest

The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.

Incentivized

The qTest is well-suited for organizations transitioning to Agile or DevOps frameworks. It Streamlines test management with real-time collaboration and integrates with popular CI/CD tools. It excels in complex, large-scale projects needing centralized test cases management, traceability, and detailed reporting. However, organizations on a tight budget might find it cost prohibitive compared to simpler, low-cost alternatives.

Incentivized

• Running sprints and tracking progress of roadmap, epics, story, task and subtask
• The user interface is great. It allows tables inside details, have common shortcuts and clean design.
• Can create custom dashboards and can view data in multiple ways
• Advanced access rights based on role

Incentivized

• Highly customizable: we were able to organize our test cases in unique ways that made our work easier.
• Connectivity with Jira: being able to pull requirements information in from Jira was a big point for us.
• Standalone tool: Being a standalone tool on a dedicated server, we were able to have access to our tests regardless of whether our Jira server was down.

Incentivized

• Management of the software is very difficult at times, although has improved.
• Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
• Better integration with Trello, would love to see this happen. Right now it's very clumsy.

Incentivized

• In requirements , we can't add multiple test cases at once, or search multiple cases at once, need to do one by one. Here actually qtest needs to improve.
• Linking cloud hosted qtest and on-premise TOSCA is very difficult especially when you are working with client system with security wall. It requires tunnelling software which is not recommended.

Incentivized

This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.

In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.

Incentivized

This has been a core QA management tool for our organization and integrates well with our other SDLC platforms (Azure DevOps/Jira/Katalon).

Incentivized

JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.

Incentivized

qTest is actually intuitive and user-friendly, despite my other scathing review aspects

Incentivized

Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.

The actual answer is 0. I have never experienced worse support, whether personal or professional

Incentivized

One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.

Incentivized

Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.

Incentivized

Again, supporting documentation could have been a lot better

Incentivized

Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.

Incentivized

Extensive integration options with various third-party tools, enabling seamless integration into existing workflows. Allows for flexibility and customization of workflows, fields, and permissions to adapt to unique testing requirements. Supports robust requirements traceability, ensuring comprehensive test coverage. Lastly management decisions too

Incentivized

• Jira has positively made our company's daily activities much better organized
• With Jira we can track progress and follow up on tasks
• Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity

Incentivized

• Better organization and centralization of test cases has led to more cohesive team collaboration
• Speed to delivery, deployments to production, are mostly maintained
• Performance issues have led to testing delays requiring the team to switch to other methods which contributed to QA bottleneck issues and sometimes even missed sprint commitments

Incentivized