Jira Software vs. Workzone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Software
ScoreĀ 8.0Ā outĀ ofĀ 10
N/A
JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.
$10
per month
Workzone
ScoreĀ 6.8Ā outĀ ofĀ 10
N/A
Workzone is a web-based tool for project management and collaboration from Workzone in Norristown, PA, that contains a full array of the features needed for project management. It's hub is the project dashboard, which provides a platform for team communication and tracking tasks over time as they progress towards completion. An automated to-do list can be sent to each user. Alerts flag issues nearing a critical moment or events of which team members need be aware. Templates classify projects andā€¦
$24
Per Month Per User
Pricing
Jira SoftwareWorkzone
Editions & Modules
Standard
$7
Per User Per Month
Premium
$14
Per User Per Month
Free
Free
Enterprise
Contact Sales
Team
$24.00
Per Month Per User
Professional
$34.00
Per Month Per User
Enterprise
$43.00
Per Month Per User
Offerings
Pricing Offerings
Jira SoftwareWorkzone
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsā€”ā€”
More Pricing Information
Community Pulse
Jira SoftwareWorkzone
Considered Both Products
Jira Software
Chose Jira Software

JIRA is the most advanced and robust of all the tools we looked at to manage our projects and specifically our Agile processes. It is flexible and robust, very professional-looking and widely used. Many of the

Chose Jira Software
I like that you can visually monitor many projects simultaneously. I like that you can add tickets and issues to the system relatively quickly and easily. The tool is pretty intuitive and it only takes a few attempts before you understand how the system works.
Workzone

No answer on this topic

Top Pros
Top Cons
Features
Jira SoftwareWorkzone
Project Management
Comparison of Project Management features of Product A and Product B
Jira Software
-
Ratings
Workzone
8.5
10 Ratings
12% above category average
Task Management00 Ratings9.69 Ratings
Resource Management00 Ratings9.49 Ratings
Gantt Charts00 Ratings9.36 Ratings
Scheduling00 Ratings9.49 Ratings
Workflow Automation00 Ratings8.69 Ratings
Team Collaboration00 Ratings9.29 Ratings
Support for Agile Methodology00 Ratings8.01 Ratings
Support for Waterfall Methodology00 Ratings9.04 Ratings
Document Management00 Ratings9.48 Ratings
Email integration00 Ratings1.43 Ratings
Mobile Access00 Ratings8.26 Ratings
Timesheet Tracking00 Ratings9.46 Ratings
Change request and Case Management00 Ratings10.02 Ratings
Budget and Expense Management00 Ratings8.35 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jira Software
-
Ratings
Workzone
6.0
1 Ratings
21% below category average
Project & financial reporting00 Ratings6.01 Ratings
Best Alternatives
Jira SoftwareWorkzone
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Polarion ALM
Polarion ALM
ScoreĀ 9.2Ā outĀ ofĀ 10
FunctionFox
FunctionFox
ScoreĀ 8.3Ā outĀ ofĀ 10
Medium-sized Companies
Polarion ALM
Polarion ALM
ScoreĀ 9.2Ā outĀ ofĀ 10
SAP Ruum
SAP Ruum
ScoreĀ 9.0Ā outĀ ofĀ 10
Enterprises
Polarion ALM
Polarion ALM
ScoreĀ 9.2Ā outĀ ofĀ 10
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ScoreĀ 9.2Ā outĀ ofĀ 10
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User Ratings
Jira SoftwareWorkzone
Likelihood to Recommend
8.7
(187 ratings)
8.6
(17 ratings)
Likelihood to Renew
9.0
(35 ratings)
1.4
(8 ratings)
Usability
7.0
(28 ratings)
10.0
(4 ratings)
Availability
5.3
(3 ratings)
9.0
(1 ratings)
Performance
8.0
(1 ratings)
10.0
(1 ratings)
Support Rating
8.8
(23 ratings)
10.0
(2 ratings)
Online Training
8.0
(1 ratings)
10.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Ease of integration
7.7
(8 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
5.2
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Jira SoftwareWorkzone
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Read full review
Workzone
Workzone eliminates confusion and ensures that the team uses the latest version of files by organizing these files and adding version numbers as files are being revised. The team can share these files with other team members or with clients and even set file permissions to ensure individuals get access to those files that are only appropriate to them and avoid confidential information getting into the wrong hands. The system notifies the users of the progress of their tasks, comments or calendar events through alerts.
Read full review
Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
Read full review
Workzone
  • WorkZone is good at basic project management like scheduling and time management.
  • The software can be set to send you a daily email with the list of the tasks that you need to get done for that day.
  • Workzone allows the admin for the account to pick and choose which clients/projects can be seen by each person with an account, which allows each user to focus on the projects that they are involved in without being distracted by other things.
Read full review
Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Read full review
Workzone
  • One of the reasons we left WorkZone was due to how videos/roughs were presented. While WorkZone does allow for a customizable and professional, clean looking interface; it did not offer everything we needed when it came to cross platform integration.
  • WorkZone was also a little more pricy compared to a few competitors. WorkZone is worth the price and we loved using it, but a competitor offered an added feature that WorkZone does not offer that tipped the scales.
  • There is no 'library'. As an AD Agency, we have worked on a lot of different spots for a lot of different clients. WorkZone did not offer a comprehensive library for us to upload content and use for presentations purposes. If WorkZone does add this feature later on down the road, it would be a great improvement and we would give serious thought about switching back.
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
Workzone
Because of time constraints, our team hasn't been able to fully implement and change our existing processes. If we can get our templates set up and maybe some better export options figured out, I think it'll be a no-brainer to renew, but until then it maybe be difficult to financially justify something we're only partially using.
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Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Read full review
Workzone
WorkZone was very easy to learn, especially for the members of our team who were not as technology-savvy. WorkZone offered unlimited training as well, making it easy to transition new team members to the program, as we were a startup organization consistently adding new team members.
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Reliability and Availability
Atlassian
No answers on this topic
Workzone
Throughout the use of the WorkZone software, we never had a issue with it being unavailable. This is important, considering we wanted to access our projects and see our progress at any moment. WorkZone was always available and made constant supervision of tasks and goals easy; no excuses for not checking in on the status of a project.
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Performance
Atlassian
No answers on this topic
Workzone
I have zero complaints about the performance of WorkZone; for our organization's needs, it was a perfect tool for keeping track of various responsibilities and tasks. We never experienced a lag or down-time when using the software, and the simple interface made things exactly that from our end...simple. WorkZone is a fantastic tool for work management that never fails to perform, in my experience.
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Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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Workzone
The team at WorkZone is incredibly helpful and very willing to lend support when they can. Our team was constantly growing, and our new team members needed training every time someone cam on board. The WorkZone support staff was more than willing to ensure our new team members were completely comfortable using the software and set up for success.
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Workzone
The WorkZone trainers are wonderful! They offered us unlimited over-the-phone and online support, and the trainings were always informative. The WorkZone support team was willing to answer multiple questions and review sections of the training if need be. They were always accommodating, and trainings were scheduled very quickly for when our team needed them!
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Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Workzone
Implementation of WorkZone was very easy. We simply log into a portal online and begin to set up our projects. Access codes were sent very quickly to our team, so there was practically no delay once we signed the contract for our subscription. Training was scheduled quickly and was very helpful, especially as new team members joined our organization.
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Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review
Workzone
I selected WorkZone based on several criteria: 1. It is web based 2. It has more robust reporting capabilities 3. the price was right 4. It was easy to use and easy to train people 5. Timelines are easy to update.
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Scalability
Atlassian
No answers on this topic
Workzone
We are a small organization, so the need to expand our use of WorkZone was limited. I only rate it below a 10 simply because I do not have much experience with the scaleability of the product. From the previews and training sessions, it does seem that the software can easily be adjusted to accommodate a growing workload; something we may use in future, just not at this point in our organization's development.
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Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Read full review
Workzone
  • It has positively affected our workflow - keeping projects moving without requiring constant back and forth of emails and other communications.
  • It has helped our team to avoid missing crucial steps in project and client management.
  • We are definitely more efficient when WorkZone is being used and updated properly!
Read full review
ScreenShots

Workzone Screenshots

Screenshot of Project DashboardScreenshot of Document ManagementScreenshot of Collaboration