What users are saying about
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Top Rated
2445 Ratings
109 Ratings

Jira Software

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Top Rated
2445 Ratings
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Score 8.3 out of 100
109 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Project Management

    Jira Software

    Feature Set Not Supported
    N/A
    8.0

    Zoho Projects

    80%
    Zoho Projects ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    8.0
    80%
    19 Ratings

    Resource Management

    N/A
    0 Ratings
    7.5
    75%
    18 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.9
    89%
    15 Ratings

    Scheduling

    N/A
    0 Ratings
    7.5
    75%
    17 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.1
    81%
    14 Ratings

    Team Collaboration

    N/A
    0 Ratings
    9.4
    94%
    19 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    6.3
    63%
    5 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    7.6
    76%
    10 Ratings

    Document Management

    N/A
    0 Ratings
    9.0
    90%
    15 Ratings

    Email integration

    N/A
    0 Ratings
    9.4
    94%
    15 Ratings

    Mobile Access

    N/A
    0 Ratings
    7.0
    70%
    18 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    8.4
    84%
    18 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    6.9
    69%
    6 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    8.0
    80%
    13 Ratings

    Professional Services Automation

    Jira Software

    Feature Set Not Supported
    N/A
    6.9

    Zoho Projects

    69%
    Zoho Projects ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    5.5
    55%
    5 Ratings

    Invoicing

    N/A
    0 Ratings
    7.5
    75%
    12 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    6.5
    65%
    5 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    8.0
    80%
    12 Ratings

    Attribute Ratings

    • Jira Software is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
    • Zoho Projects is rated higher in 4 areas: Likelihood to Renew, Availability, Performance, Online Training

    Likelihood to Recommend

    8.6

    Jira Software

    86%
    176 Ratings
    8.2

    Zoho Projects

    82%
    23 Ratings

    Likelihood to Renew

    9.0

    Jira Software

    90%
    35 Ratings
    9.9

    Zoho Projects

    99%
    3 Ratings

    Usability

    8.0

    Jira Software

    80%
    26 Ratings
    5.6

    Zoho Projects

    56%
    4 Ratings

    Availability

    5.3

    Jira Software

    53%
    6 Ratings
    9.0

    Zoho Projects

    90%
    2 Ratings

    Performance

    8.0

    Jira Software

    80%
    2 Ratings
    9.0

    Zoho Projects

    90%
    2 Ratings

    Support Rating

    8.7

    Jira Software

    87%
    41 Ratings
    6.7

    Zoho Projects

    67%
    19 Ratings

    Online Training

    8.0

    Jira Software

    80%
    1 Rating
    9.0

    Zoho Projects

    90%
    1 Rating

    Implementation Rating

    9.0

    Jira Software

    90%
    2 Ratings
    8.0

    Zoho Projects

    80%
    2 Ratings

    Likelihood to Recommend

    Jira Software

    Jira Software is extremely well suited for managing anything from a product backlog to a new project or product’s development lifecycle. Tickets may be managed singly or processed in bulk, and existing tickets can be restructured so child and parent tickets can flip roles, or specific ticket types can be moved to a different ticket type that uses a different workflow. Additionally, users have the flexibility of wrapping up all their tickets with a label that readily identifies the collection and allows stakeholders to easily review and drill down within the tagged list. I have not yet encountered a situation where Jira was too onerous or too puny to support my needs.
    Jennifer Ferrell | TrustRadius Reviewer

    Zoho Projects

    My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
    James McQuillin | TrustRadius Reviewer

    Pros

    Jira Software

    • Agile software development management and micromanagement with Scrum and Kanban.
    • Agile planning and agile management with Kanban boards and custom boards, for projects and daily work.
    • Agile and old-school bug tracking.
    • Helpful reports on work done, workload, time tracking, Scrum sprints, planned vs. executed, etc.
    • Super friendly setup on the cloud, with just one Gmail account (less than 2 minutes).
    • Powerful on-premise alternative for large companies.
    • You can mergen boards from different workflows!
    • Really free full edition for 10 users.
    Dustin Ghia | TrustRadius Reviewer

    Zoho Projects

    • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
    • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
    • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
    • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
    Stephen Lalla | TrustRadius Reviewer

    Cons

    Jira Software

    • Management of the software is very difficult at times, although has improved.
    • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
    • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
    Jennifer Bland | TrustRadius Reviewer

    Zoho Projects

    • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
    • Reporting is not integrated - its a fairly expensive add-on.
    • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
    Sudip Chakraborty | TrustRadius Reviewer

    Pricing Details

    Jira Software

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $10 per month

    Jira Software Editions & Modules

    Edition
    FreeFree
    Standard7.002
    Premium14.002
    EnterpriseContact Sales
    1. none
    2. Per User Per Month
    3. none
    Additional Pricing Details

    Zoho Projects

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $4 per user/per month if billed annually

    Zoho Projects Editions & Modules

    Edition
    Premium$41
    Enterprise$91
    1. per user/per month if billed annually
    Additional Pricing Details

    Likelihood to Renew

    Jira Software

    Jira Software 9.0
    Based on 35 answers
    While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
    Anonymous | TrustRadius Reviewer

    Zoho Projects

    Zoho Projects 9.9
    Based on 3 answers
    I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
    Cassandra Stephens | TrustRadius Reviewer

    Usability

    Jira Software

    Jira Software 8.0
    Based on 26 answers
    JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
    Elissa Bernstein | TrustRadius Reviewer

    Zoho Projects

    Zoho Projects 5.6
    Based on 4 answers
    Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Jira Software

    Jira Software 5.3
    Based on 6 answers
    No answer on this topic is available.

    Zoho Projects

    Zoho Projects 9.0
    Based on 2 answers
    Has not been down to my knowledge.
    Anonymous | TrustRadius Reviewer

    Performance

    Jira Software

    Jira Software 8.0
    Based on 2 answers
    No answer on this topic is available.

    Zoho Projects

    Zoho Projects 9.0
    Based on 2 answers
    Speed meets my expectations.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Jira Software

    Jira Software 8.7
    Based on 41 answers
    Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
    Anonymous | TrustRadius Reviewer

    Zoho Projects

    Zoho Projects 6.7
    Based on 19 answers
    Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
    María Fernanda Cruz | TrustRadius Reviewer

    Online Training

    Jira Software

    Jira Software 8.0
    Based on 1 answer
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Anonymous | TrustRadius Reviewer

    Zoho Projects

    Zoho Projects 9.0
    Based on 1 answer
    No answer on this topic is available.

    Implementation Rating

    Jira Software

    Jira Software 9.0
    Based on 2 answers
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Bo Acimovic | TrustRadius Reviewer

    Zoho Projects

    Zoho Projects 8.0
    Based on 2 answers
    No answer on this topic is available.

    Alternatives Considered

    Jira Software

    Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
    Anonymous | TrustRadius Reviewer

    Zoho Projects

    Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Jira Software

    • Jira has positively made our company's daily activities much better organized
    • With Jira we can track progress and follow up on tasks
    • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
    Alexander Delivlaev | TrustRadius Reviewer

    Zoho Projects

    • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
    • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
    • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
    Tammy Roberts | TrustRadius Reviewer

    Screenshots

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