Jira Software vs. Zoho Projects

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Software
Score 8.0 out of 10
N/A
JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.
$10
per month
Zoho Projects
Score 8.5 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$4
per user/per month if billed annually
Pricing
Jira SoftwareZoho Projects
Editions & Modules
Standard
$7
Per User Per Month
Premium
$14
Per User Per Month
Free
Free
Enterprise
Contact Sales
Premium
$4
per user/per month if billed annually
Enterprise
$9
per user/per month if billed annually
Offerings
Pricing Offerings
Jira SoftwareZoho Projects
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Jira SoftwareZoho Projects
Considered Both Products
Jira Software
Chose Jira Software
I've used Trello for managing tickets, it's possibly but provides no ability to have backlog features unless you use plug-ins. Plus, once you get a large backlog the page takes a long time to load. Jira is quick and has this all built in.

Redmine is a mess, don't bother. The …
Chose Jira Software
Among the solutions to develop projects, Jira stands out because it is a very solid tool for project management, problems can be tracked throughout the development life cycle. It can be integrated with other common tools, which adds an additional benefit of this.
Zoho Projects
Chose Zoho Projects
I used Zoho projects initially because it was easy to setup and gets going for FREE. The best thing you can get out of Zoho projects is that it needs zero setup time. It is also a great tool for manage projects, however not that suitable for product management, I believe. JIRA
Chose Zoho Projects
We decided on Zoho Projects since the integration with Google Workspace is easier to perform. Also, the way to create our project templates was faster to perform, and we could integrate our final customers on all of their tasks that need focus. Finally, the principal point is …
Chose Zoho Projects
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third …
Top Pros
Top Cons
Features
Jira SoftwareZoho Projects
Project Management
Comparison of Project Management features of Product A and Product B
Jira Software
-
Ratings
Zoho Projects
8.6
18 Ratings
13% above category average
Task Management00 Ratings8.718 Ratings
Resource Management00 Ratings8.517 Ratings
Gantt Charts00 Ratings9.715 Ratings
Scheduling00 Ratings8.516 Ratings
Workflow Automation00 Ratings8.013 Ratings
Team Collaboration00 Ratings9.818 Ratings
Support for Agile Methodology00 Ratings6.35 Ratings
Support for Waterfall Methodology00 Ratings8.510 Ratings
Document Management00 Ratings9.714 Ratings
Email integration00 Ratings9.814 Ratings
Mobile Access00 Ratings8.417 Ratings
Timesheet Tracking00 Ratings8.817 Ratings
Change request and Case Management00 Ratings6.96 Ratings
Budget and Expense Management00 Ratings8.713 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jira Software
-
Ratings
Zoho Projects
7.3
11 Ratings
2% below category average
Quotes/estimates00 Ratings5.55 Ratings
Invoicing00 Ratings8.511 Ratings
Project & financial reporting00 Ratings6.55 Ratings
Integration with accounting software00 Ratings8.711 Ratings
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Jira SoftwareZoho Projects
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Score 8.3 out of 10
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Score 9.0 out of 10
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User Ratings
Jira SoftwareZoho Projects
Likelihood to Recommend
8.7
(186 ratings)
8.8
(22 ratings)
Likelihood to Renew
9.0
(35 ratings)
9.9
(3 ratings)
Usability
6.9
(28 ratings)
5.6
(4 ratings)
Availability
5.3
(3 ratings)
9.0
(1 ratings)
Performance
8.0
(1 ratings)
9.0
(1 ratings)
Support Rating
8.8
(23 ratings)
7.4
(9 ratings)
Online Training
8.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
8.0
(1 ratings)
Ease of integration
7.7
(8 ratings)
-
(0 ratings)
User Testimonials
Jira SoftwareZoho Projects
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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Zoho
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
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Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
Read full review
Zoho
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Read full review
Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Read full review
Zoho
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
Zoho
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Read full review
Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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Zoho
Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
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Reliability and Availability
Atlassian
No answers on this topic
Zoho
Has not been down to my knowledge.
Read full review
Performance
Atlassian
No answers on this topic
Zoho
Speed meets my expectations.
Read full review
Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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Zoho
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Zoho
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Zoho
No answers on this topic
Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review
Zoho
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Read full review
Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Read full review
Zoho
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
Read full review
ScreenShots

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.