Likelihood to Recommend We started to use GitLab for hosting git source code repositories of our projects only but slowly we started to use it to store container images, packages, dependency proxy as well infrastucture registry and it is now well suited for Continuous Integration in our projects, It wasn't that good in Continuous Deployment before 12.0 version but after 12.0 it is amazingly good for Continuous Deployment as well since it keeps deployment information in a well organized manner which can be configure in ci yaml configuration.
Read full review If your budget is really tight, then JitBit is not for you. It's kind of pricey. That said, JitBit HelpDesk is very robust--we've never had one second of downtime in my two years of using it. It depends on what's important to you. If you need rock-solid Help Desk and stellar, trouble-free performance, then JitBit it. If not, there are alternatives that are much less expensive. The cloud version might be less expensive for companies that don't need an on-premise solution.
Read full review Pros GitLab excels in managing code versions, allowing easy tracking of changes, branch management, and merging contributions. It helps maintain code stability and reliability, saving time and effort in the development or research workflow. Powerful code review features, enabling collaboration and feedback among team members. Robust project management features, including issue tracking, kanban boards, and milestones. Read full review Fantastic ticketing system to keep track of old conversations from clients. Fantastic analytics and metric tracking. Fantastic for sharing relationships with a customer. Generally, this would be a salesperson sharing an onboarding with a support person, but I think you could get creative with it. JitBit is very flexible. Super easy to learn and use. If you can use your email, you can use JitBit. Read full review Cons CI variables management is sometimes hard to use, for example, with File type variables. The scope of each variable is also hard to guess. Access Token: there are too many types (Personal, Project, global..), and it is hard to identify the scope and where it comes from once created. Runners: auto-scaled runners are for the moment hard to put in place, and monitoring is not easy. Read full review Better feature request timing. Email notification filtering. Automation of integrations. Read full review Likelihood to Renew Gitlab is the best in its segment. They have a free version, they have open-source software, they provide a good service with their SaaS product, they are a fully-remote company since the beginning (which means they are fully distributed and have forward-thinking IMO). I would certainly recommend them to everyone.
Read full review Usability I find it easy to use, I haven't had to do the integration work, so that's why it is a 9/10, cause I can't speak to how easy that part was or the initial set up, but day to day use is great!
Read full review Support Rating At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when
GitHub was acquired by Microsoft
Read full review Alternatives Considered GitLab is easily the preferred tool when it comes to versioning and source control. With other tools the UI often feels outdated and clunky leading to inefficiency and confusion. With some of the sleeker tools such as
GitKraken , while the aesthetic is pleasing, the experience is plagued by a lack of support, lack of optional plugins, and a plethora of bugs that cause unnecessary legwork to resolve. GitLab is the best of both aesthetic and functionality
Read full review We've looked at several different Help Desk solutions, but the names escape me at the moment. We looked at
Spiceworks and didn't find it to be bad but we didn't like the ads. There is a purchase version for about $500/year, but we still decided against it--I can't recall why. JitBit's reviews and history are both very good. And if two years worth of no issues is any indication of how well it works, then that alone speaks for itself. I have used other Help Desk applications over the past 20 years and none are perfect, but a hassle-free experience gets a gold star from me.
Read full review Return on Investment We were able to streamline our project's codebase which made us very organised and laid out a proper plan for development. Our deployment and infra pipelines are well structured now making our process 10x faster. We are more focused into project building rather infra, as infra is totally on autopilot mode. Which has enabled us to grow our ROI by records. Read full review Allowed us to blow up the amount of employees we had in our company. Created accountability between teams, which reduced bickering and finger pointing. Brought light to blind spots in work flow. Every, EVERY, hand off is fast, clear and understood between employees... It's great. Read full review ScreenShots