Brand Embassy (discontinued) vs. JitBit Help Desk
Brand Embassy (discontinued) vs. JitBit Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
JitBit Help Desk | Small Businesses (1-50 employees) | JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features. | N/A |
Brand Embassy (discontinued) | JitBit Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | JitBit Help Desk | |
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Top Cons |
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Brand Embassy (discontinued) | JitBit Help Desk | ||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Brand Embassy (discontinued) | JitBit Help Desk | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | JitBit Help Desk | |
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Likelihood to Recommend | 2.0 (12 ratings) | 10.0 (3 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | JitBit Help Desk | |
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Likelihood to Recommend | Discontinued Products | JitBit Software |
Pros | Discontinued Products | JitBit Software |
Cons | Discontinued Products | JitBit Software |
Likelihood to Renew | Discontinued Products | JitBit Software No answers on this topic |
Usability | Discontinued Products | JitBit Software No answers on this topic |
Support Rating | Discontinued Products | JitBit Software No answers on this topic |
Alternatives Considered | Discontinued Products | JitBit Software |
Return on Investment | Discontinued Products | JitBit Software |
ScreenShots | Brand Embassy (discontinued) Screenshots |