What users are saying about

Jive Hosted VoIP

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17 Ratings

Jive Hosted VoIP

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
17 Ratings
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Score 9.3 out of 101

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Likelihood to Recommend

Jive Hosted VoIP

Jive is very well suited in most situations. For us, with multiple branch office locations, it is perfect. We don't have to support expensive, complicated equipment on-site all over the place. The architecture with Jive is very simple and straightforward. However, even if we only had one office, Jive would still be my choice. The only situation I can think of where Jive might not be appropriate would be if you had really poor Internet service. Obviously, voice quality is dependent on a decent Internet connection with Jive. However, we've been very pleased to learn that Jive operates very well in all our locations and they have tools to help you determine if your connection is good enough to support their service.
Jeff Nickles profile photo

Feature Rating Comparison

Cloud PBX

Jive Hosted VoIP
8.8
Hosted PBX
Jive Hosted VoIP
9.6
Multi-level Interactive Voice Response (IVR)
Jive Hosted VoIP
9.1
User templates
Jive Hosted VoIP
8.5
Call reports
Jive Hosted VoIP
7.4
Directory of employee names
Jive Hosted VoIP
9.3

Call Management

Jive Hosted VoIP
8.6
Answering rules
Jive Hosted VoIP
9.5
Call recording
Jive Hosted VoIP
6.9
Call park
Jive Hosted VoIP
8.3
Call screening
Jive Hosted VoIP
8.5
Message alerts
Jive Hosted VoIP
9.8

VoIP system collaboration

Jive Hosted VoIP
9.5
Video conferencing
Jive Hosted VoIP
9.6
Audio conferencing
Jive Hosted VoIP
9.3

Mobile apps

Jive Hosted VoIP
9.4
Mobile app for iOS
Jive Hosted VoIP
9.0
Mobile app for Android
Jive Hosted VoIP
9.8

Pros

  • Easy to Implement, plug & play.
  • Easy to manage in the Portal.
  • Good quality.
  • Unified Messaging.
Ellen DiGiacomo profile photo

Cons

  • Portal Management could be more user-friendly.
  • Auto Attendant Menu could be more user-friendly.
Ellen DiGiacomo profile photo

Likelihood to Renew

Jive Hosted VoIP9.7
Based on 2 answers
We've been very impressed with the flexibility and cost-savings we've experienced on Jive. Also, they've been very responsive to our needs and attentive to supporting us. We are a pleased customer and look forward to many more years of working with Jive. I'm thankful for cloud-hosted VoIP. It has been a tremendously positive move for our company.
Jeff Nickles profile photo

Alternatives Considered

Jive is a great early tool for a startup business. As the business needs and support burdens grow you will eventually need to upgrade to a more robust platform if you are on the support side of things like myself. On our sales side of things, they continue to use Jive and do so without problems.
No photo available

Return on Investment

  • I've been able to keep sales people in compliance with their goals and be able to track them. Great positive impact.
  • My old system was able to send and receive SMS, so I'm missing that feature a little.
Scott French profile photo

Screenshots

Pricing Details

Jive Hosted VoIP

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
0.00*
1.  N/A
Additional Pricing Details
Sign up for a no-obligation month-to-month account, or sign a long-term contract for better deals on service pricing and hardware. Jive provides all the features you need with unlimited use (where other companies charge extra for additional features or increased use). Customer & Technical support is available 24/7 to help you resolve any issue. A dedicated onboarding team will help you get your phone system set up for your needs.