What users are saying about
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Top Rated
19 Ratings

Jive Hosted VoIP

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Top Rated
19 Ratings
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Score 9.5 out of 101

Likelihood to Recommend

Jive Hosted VoIP

Jive is well suited for small to medium sized businesses and businesses that are split in different locations. Being connected via VOIP and the internet it will seem you are right next to each other.Jive will not be appropriate if you are in an area with questionable bandwidth or use Vsat. Honestly that's the one reason I could see someone not choosing Jive or VOIP in general. Its easy, fast and reliable. No server or box on site. Great support, just cut the rj11 and join the rj45 team.
Allison Temple profile photo

Feature Rating Comparison

Cloud PBX

Jive Hosted VoIP
8.8
Hosted PBX
Jive Hosted VoIP
9.7
Multi-level Interactive Voice Response (IVR)
Jive Hosted VoIP
9.0
User templates
Jive Hosted VoIP
8.5
Call reports
Jive Hosted VoIP
7.6
Directory of employee names
Jive Hosted VoIP
9.2

Call Management

Jive Hosted VoIP
8.6
Answering rules
Jive Hosted VoIP
9.6
Call recording
Jive Hosted VoIP
6.6
Call park
Jive Hosted VoIP
8.3
Call screening
Jive Hosted VoIP
8.6
Message alerts
Jive Hosted VoIP
9.9

VoIP system collaboration

Jive Hosted VoIP
9.5
Video conferencing
Jive Hosted VoIP
9.6
Audio conferencing
Jive Hosted VoIP
9.4

Mobile apps

Jive Hosted VoIP
9.4
Mobile app for iOS
Jive Hosted VoIP
9.0
Mobile app for Android
Jive Hosted VoIP
9.9

Pros

Jive Hosted VoIP

  • Eliminates the need for complicated, expensive on-site equipment and phone line trunks. This reduces cost and overhead.
  • Very easy to use and configure. I've yet to encounter a situation where I couldn't meet the request of one of our users with Jive. When we first started with Jive, I was a novice with phone systems. But, I found the Jive PBX easy and intuitive to configure. This eliminates the need for a dedicated phone administrator.
  • Since all our phone numbers are held in the Jive cloud, it is very easy to make any number ring at any of our 30 locations. This is incredible for disaster recovery and business continuity needs.
Jeff Nickles profile photo

Cons

Jive Hosted VoIP

  • We wish Jive had a stronger unified communication client. They've made strides in this area over the last few years, but it still isn't as powerful as other things we've seen.
  • We had the chore of migrating 30 offices to Jive from a wide variety of carriers and legacy systems over the past few years. This was challenging and while Jive did a pretty good job, I feel like they could have been better in terms of helping us manage this process.
Jeff Nickles profile photo

Likelihood to Renew

Jive Hosted VoIP

Jive Hosted VoIP 9.8
Based on 2 answers
We've been very impressed with the flexibility and cost-savings we've experienced on Jive. Also, they've been very responsive to our needs and attentive to supporting us. We are a pleased customer and look forward to many more years of working with Jive. I'm thankful for cloud-hosted VoIP. It has been a tremendously positive move for our company.
Jeff Nickles profile photo

Alternatives Considered

Jive Hosted VoIP

Some of our offices had dedicated, on-premise Avaya PBX before we moved to Jive. I found Avaya difficult to configure, troubleshoot and maintain. That is all a thing of the past now that we are on Jive. I would never go back to a traditional phone system after I've experienced what being on cloud-hosted VoIP is like.
Jeff Nickles profile photo

Return on Investment

Jive Hosted VoIP

  • By enabling us to eliminate costly PRIs from phone carriers, we've been able to significantly reduce our overall annual telecom spend with Jive. We have seen a very short-term (3-6 month) ROI in many cases by moving to Jive.
  • Jive gives us incredible flexibility in terms of call routing and flow. In the past, if we needed to have another office answer calls coming in on a particular number, it was a hassle and often cost us money to pay the carrier for call forwarding. That's not the case with Jive, we can make this kind of change in minutes and it doesn't cost us a dime.
  • We have also been able to invest our savings from moving to Jive to improve the Internet connections at our branch locations. This improves their overall Internet experience. We are so dependent today on these connections that this has been very welcomed side-effect.
Jeff Nickles profile photo

Screenshots

Pricing Details

Jive Hosted VoIP

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
0.00*
1.  N/A
Additional Pricing Details
Sign up for a no-obligation month-to-month account, or sign a long-term contract for better deals on service pricing and hardware. Jive provides all the features you need with unlimited use (where other companies charge extra for additional features or increased use). Customer & Technical support is available 24/7 to help you resolve any issue. A dedicated onboarding team will help you get your phone system set up for your needs.

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