Jobber vs. ServiceNow Customer Service Management
Jobber vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Jobber | N/A | Jobber is field service management software from the company of the same name in Edmonton, Alberta. | $39 per month 1 user | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
Jobber | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Jobber | ServiceNow Customer Service Management | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Jobber | ServiceNow Customer Service Management | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Jobber | ServiceNow Customer Service Management | |
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Likelihood to Recommend | 4.5 (6 ratings) | 7.4 (6 ratings) |
Likelihood to Renew | 2.0 (1 ratings) | - (0 ratings) |
Usability | 5.0 (2 ratings) | 10.0 (1 ratings) |
Support Rating | 4.0 (2 ratings) | 9.0 (1 ratings) |
Jobber | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Jobber - Field Service Software | ServiceNow |
Pros | Jobber - Field Service Software | ServiceNow |
Cons | Jobber - Field Service Software | ServiceNow |
Likelihood to Renew | Jobber - Field Service Software | ServiceNow No answers on this topic |
Usability | Jobber - Field Service Software | ServiceNow |
Support Rating | Jobber - Field Service Software | ServiceNow |
Alternatives Considered | Jobber - Field Service Software | ServiceNow |
Return on Investment | Jobber - Field Service Software | ServiceNow |
ScreenShots |