Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Join.me (discontinued)
Score 6.2 out of 10
N/A
Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
per month
Zoom
Score 8.2 out of 10
N/A
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
$5
per month per license
Pricing
Join.me (discontinued)Zoom
Editions & Modules
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Join.me (discontinued)Zoom
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Join.me (discontinued)Zoom
Considered Both Products
Join.me (discontinued)
Chose Join.me (discontinued)
I use Skype for personal video calls, and Zoom for business calls internally. The video and audio quality is better on zoom - but if you're not already a member, it can be a bit confusing to set up for a client who has never used it. Hence, we use join.me for people who don't …
Chose Join.me (discontinued)
We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we …
Chose Join.me (discontinued)
Join.me has many shortcomings when it comes to comparison with Webex. I believe Webex is by far the best however there is a small piece of the of the market for Join.me. Join.me was too late to the game and lacks in features on top of it.
Chose Join.me (discontinued)
We started using Teams to communicate at first. But sometimes we had issues with it connecting to the server. Also installing it seemed to have issues from time to time. We had a really hard time working with Microsoft technical support. We had to put in several tickets before …
Chose Join.me (discontinued)
They both have their good and bad things but to me Join.me feels like there's less steps to get things done. Zoom is more robust but I'm also paying a lot more for it and it can be cumbersome at times to set up meetings. I've had far more issues using Zoom than Join.me.
Chose Join.me (discontinued)
It is a fundamental tool in today's world of work. Join.me is very simple to use and compatible with all devices. Also, it is a stable platform with a good price.
Chose Join.me (discontinued)
Compared to Adobe Connect, Join.me is very easy to install and rollout across the organization. Companies of any size can adopt this application for easy and effective conference calls, impromptu meetings and recording sessions. Cost-wise, it was easy to justify the purchase as …
Chose Join.me (discontinued)
Sooo much better. Unfortunately the other platform is always freezing or lagging or ending the call.
Chose Join.me (discontinued)
I was not the decision maker in my department who chose join.me, but in my experience, Join.me is much less consistent and user-friendly than WebEx
Zoom
Chose Zoom
UberConference was the easiest one I've used, but the call quality was terrible which was the main factor behind why we switched. GoToMeeting and Join.me were great solutions as well, but Zoom was next in ease of use. The call quality was the best we found and easiest for …
Chose Zoom
We used Join.me and GoToMeeting before. There is really no comparison. The video and audio quality is much better and our internal user satisfaction scores are off the charts compared to these other tools. Nothing else has come close to Zoom yet. The Zoom Rooms also really are …
Chose Zoom
Google Hangouts is free, and it's a decent product if you're in the Google ecosystem, but everything from scheduling to screen sharing is just a little harder to do, and the quality and reliability of calls is quite a bit worse.

GoToMeeting has solid quality and reliability, but …
Chose Zoom
Join.me is like Zoom's kid brother. He's a nice guy, similar to Zoom, but ultimately hasn't matured to where Zoom is today. GoToMeeting is like the neighborhood kid that eats glue. There is no comparing Zoom to Glue-Kid. Zoom will continue to get good grades, excel in sports, …
Chose Zoom
Zoom crushes them all. Better and more stable connections at prices that make sense for my business.
Chose Zoom
Zoom is the best enterprise level video software, especially when taking meetings with more than 5 people who are all in different locations. Zoom gives you the ability to host polls, Q&A, and a smorgasbord of other specific features that competitors don't have. The only …
Chose Zoom
I like Zoom over Join.me because of the Google Calendar integration that it has. The screen sharing also goes both ways between the meeting host and attendee. I like that a lot. We also use Highfive, as it allows for us to share the meetings to our in office TVs.
Chose Zoom
We have found other conferencing solutions to either be too expensive or make it slightly more complicated to actually get a meeting up and going. In our environment, speed is everything. If I want to talk to have an impromptu meeting with someone, I don't want to be fumbling …
Chose Zoom
Zoom is more reliable and has greater integration options. The ability to be able to use multiple features that fit our needs perfectly.
Chose Zoom
I was fairly satisfied with these other solutions when we had them, but after using Zoom for a few months I much prefer it. The video quality with Zoom makes it easy to see faces and converse face to face rather than just with audio. Zoom also has better settings and …
Chose Zoom
Zoom is far and away the most reliable of any meeting tool I have used. It loads quickly, no one ever unexpectedly drops off the call, and there are never audio issues, unlike every other tool I have used.
Chose Zoom
Zoom is one of the most cost-effective and fully feature options for virtual meetings. I have not experienced any lag, and the video and audio are always high quality for my attendees. It's as easy as sending a link, and people are able to connect from a computer or smartphone …
Chose Zoom
We found that with other solutions, either the meeting client was buggy (UberConference) or had features we’d never use (WebEx). Zoom was found to be much more cost effective than the other solutions we tested, and the call quality was above the rest.
Chose Zoom
Currently, it is the best mixture of professional, personal, and reliable that I have experienced.
Chose Zoom
As referenced in other places of my review, Zoom seems to be a winner all around when we evaluated/used alternative software: Better video quality, better audio quality, more reliable connections, better interface, better price point... It was a clear choice for us when we were …
Chose Zoom
We had major technical issues with each of the other platforms -- either failure to screen share, distorted audio, etc. We also work with enterprise vendors and have seen them go through the same process of trying these tools. All have ended up with Zoom.
Chose Zoom
We selected Zoom mostly because of cost and reliability. We liked the features that Zoom provided, we thought it was the easiest interface for ourselves as well as first-time users who have ever used a screen sharing service to be comfortable with. We also liked how we can …
Chose Zoom
They all do similar things and serve their purpose. Zoom is a little easier to use and has a mobile app which is definitely nice to have.
Chose Zoom
I won't use anything other than Zoom. Skype is hard to navigate. Zoom allows you to type in a code and everyone can enter the room instead of finding a username etc. I love that fact. Also, join.me had so many issues with dropping calls and supporting large groups that we …
Top Pros
Top Cons
Features
Join.me (discontinued)Zoom
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Join.me (discontinued)
7.8
75 Ratings
3% below category average
Zoom
7.2
710 Ratings
12% below category average
High quality audio8.566 Ratings7.7704 Ratings
High quality video8.269 Ratings7.6706 Ratings
Low bandwidth requirements7.059 Ratings00 Ratings
Mobile support7.336 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Join.me (discontinued)
7.9
73 Ratings
1% below category average
Zoom
7.6
698 Ratings
5% below category average
Desktop sharing8.573 Ratings8.1697 Ratings
Whiteboards7.433 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Join.me (discontinued)
8.0
69 Ratings
3% below category average
Zoom
7.5
703 Ratings
6% below category average
Calendar integration8.551 Ratings7.5626 Ratings
Meeting initiation8.464 Ratings7.9685 Ratings
Integrates with social media7.121 Ratings00 Ratings
Record meetings / events8.052 Ratings7.7658 Ratings
Slideshows8.035 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Join.me (discontinued)
8.1
59 Ratings
4% below category average
Zoom
7.3
613 Ratings
5% below category average
Live chat8.759 Ratings7.4595 Ratings
Audience polling7.720 Ratings00 Ratings
Q&A7.826 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Join.me (discontinued)
8.3
58 Ratings
1% below category average
Zoom
7.1
591 Ratings
5% below category average
User authentication8.244 Ratings6.7511 Ratings
Participant roles & permissions8.251 Ratings6.9565 Ratings
Confidential attendee list8.433 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Join.me (discontinued)
-
Ratings
Zoom
5.3
15 Ratings
42% below category average
Hosted PBX00 Ratings4.68 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.010 Ratings
Directory of employee names00 Ratings6.411 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Join.me (discontinued)
-
Ratings
Zoom
6.7
19 Ratings
20% below category average
Answering rules00 Ratings6.510 Ratings
Call recording00 Ratings8.116 Ratings
Call park00 Ratings5.810 Ratings
Call screening00 Ratings6.510 Ratings
Message alerts00 Ratings6.314 Ratings
Business SMS/External Messaging00 Ratings6.86 Ratings
Voicemail Transcription00 Ratings7.110 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Join.me (discontinued)
-
Ratings
Zoom
7.4
18 Ratings
15% below category average
Mobile app for iOS00 Ratings8.016 Ratings
Mobile app for Android00 Ratings6.812 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Join.me (discontinued)
-
Ratings
Zoom
5.5
11 Ratings
30% below category average
Centralized communications management00 Ratings4.98 Ratings
Team messaging00 Ratings5.39 Ratings
Team document sharing00 Ratings6.79 Ratings
Call and meeting analytics00 Ratings5.09 Ratings
Best Alternatives
Join.me (discontinued)Zoom
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Join.me (discontinued)Zoom
Likelihood to Recommend
7.1
(76 ratings)
7.0
(727 ratings)
Likelihood to Renew
9.0
(5 ratings)
4.3
(16 ratings)
Usability
10.0
(7 ratings)
7.0
(39 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.8
(25 ratings)
4.7
(39 ratings)
Implementation Rating
10.0
(2 ratings)
9.6
(7 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.9
(13 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Join.me (discontinued)Zoom
Likelihood to Recommend
Discontinued Products
I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
Read full review
Zoom
I think Zoom runs circles around Teams! I just wish starting meetings was easier - anyone with a link should be able to start the meeting the way you can in Teams. It would also be great to be able to see participants when you are sharing your screen.
Read full review
Pros
Discontinued Products
  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Discontinued Products
  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
Read full review
Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
Discontinued Products
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Discontinued Products
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Discontinued Products
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Discontinued Products
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Discontinued Products
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
Read full review
Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Read full review
Implementation Rating
Discontinued Products
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Discontinued Products
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
Read full review
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
Read full review
Contract Terms and Pricing Model
Discontinued Products
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Discontinued Products
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Discontinued Products
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Discontinued Products
  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
Read full review
Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Read full review
ScreenShots