What users are saying about
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
464 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

The Okta Identity Cloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
464 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

  • The Okta Identity Cloud ranks higher in 1 feature set: Identity Management

Identity Management

8.0

JumpCloud

80%
8.7

The Okta Identity Cloud

87%
The Okta Identity Cloud ranks higher in 7/7 features

ID-Management Access Control

8.0
80%
2 Ratings
8.9
89%
121 Ratings

ID Management Single-Sign On (SSO)

7.0
70%
3 Ratings
9.2
92%
126 Ratings

Multi-Factor Authentication

9.0
90%
3 Ratings
9.1
91%
117 Ratings

Password Management

8.0
80%
2 Ratings
8.7
87%
116 Ratings

Account Provisioning and De-provisioning

8.0
80%
3 Ratings
8.4
84%
110 Ratings

ID Management Workflow Automation

8.0
80%
2 Ratings
8.3
83%
57 Ratings

ID Risk Management

8.0
80%
2 Ratings
8.4
84%
88 Ratings

Attribute Ratings

  • The Okta Identity Cloud is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

JumpCloud

80%
3 Ratings
9.0

The Okta Identity Cloud

90%
172 Ratings

Likelihood to Renew

JumpCloud

N/A
0 Ratings
8.0

The Okta Identity Cloud

80%
18 Ratings

Usability

JumpCloud

N/A
0 Ratings
9.0

The Okta Identity Cloud

90%
1 Rating

Availability

JumpCloud

N/A
0 Ratings
8.6

The Okta Identity Cloud

86%
4 Ratings

Support Rating

8.0

JumpCloud

80%
2 Ratings
8.1

The Okta Identity Cloud

81%
26 Ratings

Online Training

JumpCloud

N/A
0 Ratings
1.0

The Okta Identity Cloud

10%
1 Rating

Likelihood to Recommend

JumpCloud

As we were looking for a new way to manage identity (move away from Active Directory) and replace our current MDM platform, JumpCloud came out on top as it covers a range of capabilities to address our requirements. For identity management, it assists us with getting rid of Active Directory and embedding SSO functionality. For MDM, it covers both MacOS and Windows which is great coverage with a hybrid split. Additionally, it has conditional access policy functionality to help with uplift information security and embedding zero trust.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

In our organization, we use quite a lot of tools and systems to help our clients. If you have the same situation in the company, this tool is very well suited for you. Having Okta Identity Cloud manage and store those tools and systems helps us do our tasks more efficiently.
Anonymous | TrustRadius Reviewer

Pros

JumpCloud

  • Single user directory across all platforms
  • Run scripts on Windows Servers
  • Single sign-on
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

  • Okta provides us a one-stop Sign in for all of our business needs.
  • Okta is a very useful platform for managing all the users or employees in an organization for user provisioning within the org for access management and also externally.
  • Okta is such a simple SSO system, and I love when my work organizations use it. The ability to have a hub of all my frequently used tools, plus one login for all of them, takes a lot of mental load off me as an employee.
Anonymous | TrustRadius Reviewer

Cons

JumpCloud

  • Domain name changes are not supported.
  • Change back and forth between user and admin mode.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

  • Backup policy! As of today, Auth0 does not provide a centralized way of backing up the information and users in the tenants. From a B2B perspective, this could be a great tool, because it would simplify the backup and data recovery process for the Auth0 customer
  • Import users as a strategy that creates a new user is weird, from a Data Recovery perspective
  • No dashboards to monitor the status of logins, users and data flow between web application and Auth0. This coud be a great tool to customize by our needs, as a way to visualize data and create reports
Anonymous | TrustRadius Reviewer

Pricing Details

JumpCloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

JumpCloud Editions & Modules

Additional Pricing Details

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per month per user

The Okta Identity Cloud Editions & Modules

Edition
Single Sign on$2.001
Single Sign on Adaptive$5.001
Multi Factor Authentication$3.001
Multi Factor Authentication Adaptive$6.001
  1. Per User Per Month
Additional Pricing Details
Browse products and price points that make the most sense for your organization on our website.

Likelihood to Renew

JumpCloud

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Devin Garrett | TrustRadius Reviewer

Usability

JumpCloud

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Support Rating

JumpCloud

JumpCloud 8.0
Based on 2 answers
Didn't need or use it.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud 8.1
Based on 26 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

Alternatives Considered

JumpCloud

Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

We had Azure Multi-Factor Authentication in the past and having The Okta Identity Cloud replace it was a night and day difference. Honestly, this is a difficult comparison since our Azure Multi-Factor Authentication was exactly that only for our users and ONLY did MFA. The Okta Identity Cloud does that for our employees and customers as well as SSO for them AND our PAM to name a few. It's not a stretch to say they are very different.
Anonymous | TrustRadius Reviewer

Return on Investment

JumpCloud

  • Saves time from managing users in multiple places.
  • Reduces the number of components involved in the scope of PCI Certification.
  • Helps users access numerous systems, all using the same credentials.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

  • We have addressed a major risk with MFA/SSO on the majority of our apps very quickly - 2-3 months to implement completely.
  • Added security without adding very much friction to end user.
  • After a year or less Okta is a main part of our zero trust initiative.
Daniel Hereford | TrustRadius Reviewer

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