Justworks vs. Traqq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Justworks
Score 7.8 out of 10
N/A
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…
$59
per month per user
Traqq
Score 9.3 out of 10
Small Businesses (1-50 employees)
According to the vendor, Traqq is a software solution specifically developed for businesses and organizations seeking enhanced time tracking capabilities and employee monitoring functionality. Its main purpose lies in accurately recording work hours, overseeing employee actions, facilitating team management operations, and generating advanced analytical reports. Equally suitable for enterprises of any scale as well as agencies with remote staff members, small teams or individual freelancers…
$4.90
per month per seat
Pricing
JustworksTraqq
Editions & Modules
Basic
$59
per month per user
Plus
$99
per month per user
No answers on this topic
Offerings
Pricing Offerings
JustworksTraqq
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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JustworksTraqq
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No answers on this topic

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User Ratings
JustworksTraqq
Likelihood to Recommend
6.3
(56 ratings)
9.4
(27 ratings)
Support Rating
9.7
(8 ratings)
-
(0 ratings)
User Testimonials
JustworksTraqq
Likelihood to Recommend
Justworks
Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs)
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Traqq
Traqq is a great system when you are in the field of education. In my experience, it has saved me countless hours of figuring out how to remember the timezone my employees and students are located in. I used to use a written spreadsheet of each employee's timezone and one of those random timezone calculators. Being able to modify Traqq based on my employees' timezone, my timezone, and our company's timezone (the technical "working hours") has been a game-changer.
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Pros
Justworks
  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
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Traqq
  • Gave me a detailed report of my daily activities, even hours of productivity.
  • My clients were not left behind every step of the way in my project. They had access to my activities and knew the periods I was inactive and even the apps I visited (although they blurred the screen, my clients were aware along the line, I visited a couple of applications) I loved that Traqq is conscious of its user's privacy. This is something you don't see in all Tracking apps.
  • Helps me track my hours effectively. This way, I had no issues on paydays because I was receiving the exact money for the exact time I worked. This is the big deal for me because no one like to work really hard and be underpaid, and neither does anyone want to overpay a lazy freelancer. I really love this about Traqq.
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Cons
Justworks
  • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
  • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
  • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
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Traqq
  • Lack of a clear option for dark mode, which would be useful to reduce eye strain as the app is predominantly white.
  • No options to increase or decrease the level of detail in reports, which would be nice to change depending on what kind of report is being sent.
  • Whilst the timeline is clear, it would be nice if it was a bit bigger, and perhaps if it highlighted key parts of the day.
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Support Rating
Justworks
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
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Traqq
No answers on this topic
Alternatives Considered
Justworks
Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.
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Traqq
So I have used Jibble and Time Doctor for time tracking, but none of these would reflect the reasons for low/high performance of the employees as Jibble is just a time clock, and the Time Doctor won't yet make reports and send them to superiors right away. Traqq solves it. Honestly, I have never come across any software competing with functionalities like Traqq yet.
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Return on Investment
Justworks
  • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
  • Dealmaker for great hires!
  • Financial security for their families!
  • Compliance management.
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Traqq
  • I've been able to get things done faster with Traqq. One of my clients made a comment a while back(I asked for her permission before posting this). She said, "I loved how I don't get to pay freelancers for doing nothing, now I pay employees according to the quality of work I receive". We both laughed about it though, but I believe that's a positive impact on her.
  • I've been able to write more, knowing that my clients can see my major moves. My main aim is to impress my employers to get good feedback in return and Traqq helps me greatly in that area.
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ScreenShots

Justworks Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Traqq Screenshots

Screenshot of Activity Page: Browse your team's and your own timesheet, screenshots and screen-recordings. Timesheet corresponds to worked hours and average productivity level during those hoursScreenshot of Apps & Websites: Browse your team's piechart stat of their used of apps & websites during the working hoursScreenshot of Dashboard: Get a quick insight into your team members' status (online/offline), their groups, top-used apps & website, total worked hour within your preferred period of time, average worked hours per day, average tracked activity levelsScreenshot of People tab: Add team members, manage members' roles, groups, hourly rate, and invitationsScreenshot of Setting tab: Choose whether you like to keep the apps & web tracking, screenshot, and screen-recording features for your companyScreenshot of Support page: Find variety of subjects we could assist you with, through step-by-step instructions