What users are saying about
28 Ratings
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Top Rated
1286 Ratings
28 Ratings
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Score 9.1 out of 100

UKG Pro

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Top Rated
1286 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Human Resource Management

    Justworks Hours

    Feature Set Not Supported
    N/A
    8.1

    UKG Pro

    81%
    UKG Pro ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.7
    87%
    678 Ratings

    Employment history

    N/A
    0 Ratings
    8.4
    84%
    705 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    8.3
    83%
    681 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    8.0
    80%
    670 Ratings

    Organizational charting

    N/A
    0 Ratings
    7.7
    77%
    593 Ratings

    Organization and location management

    N/A
    0 Ratings
    8.0
    80%
    606 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    7.8
    78%
    479 Ratings

    Payroll Management

    Justworks Hours

    Feature Set Not Supported
    N/A
    8.5

    UKG Pro

    85%
    UKG Pro ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    8.9
    89%
    659 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    8.4
    84%
    305 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.6
    86%
    184 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.9
    79%
    600 Ratings

    Direct deposit files

    N/A
    0 Ratings
    9.0
    90%
    653 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    8.5
    85%
    534 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.0
    80%
    57 Ratings

    Leave and Attendance Management

    Justworks Hours

    Feature Set Not Supported
    N/A
    7.8

    UKG Pro

    78%
    UKG Pro ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    8.0
    80%
    469 Ratings

    Balance details

    N/A
    0 Ratings
    7.8
    78%
    491 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.6
    76%
    404 Ratings

    Employee Self Service

    Justworks Hours

    Feature Set Not Supported
    N/A
    8.6

    UKG Pro

    86%
    UKG Pro ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.9
    89%
    717 Ratings

    Update personal information

    N/A
    0 Ratings
    9.0
    90%
    720 Ratings

    View company policy documentation

    N/A
    0 Ratings
    8.7
    87%
    515 Ratings

    Employee recognition

    N/A
    0 Ratings
    7.7
    77%
    262 Ratings

    View job history

    N/A
    0 Ratings
    8.8
    88%
    704 Ratings

    Asset Management

    Justworks Hours

    Feature Set Not Supported
    N/A
    7.2

    UKG Pro

    72%
    UKG Pro ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.2
    72%
    177 Ratings

    HR Reporting

    Justworks Hours

    Feature Set Not Supported
    N/A
    7.2

    UKG Pro

    72%
    UKG Pro ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    7.4
    74%
    661 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.7
    77%
    673 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    6.5
    65%
    457 Ratings

    Onboarding

    Justworks Hours

    Feature Set Not Supported
    N/A
    8.2

    UKG Pro

    82%
    UKG Pro ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    8.3
    83%
    505 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    8.1
    81%
    407 Ratings

    Performance and Goals

    Justworks Hours

    Feature Set Not Supported
    N/A
    7.7

    UKG Pro

    77%
    UKG Pro ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    7.9
    79%
    262 Ratings

    Individual goal setting

    N/A
    0 Ratings
    7.8
    78%
    325 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    7.5
    75%
    228 Ratings

    Performance tracking

    N/A
    0 Ratings
    7.7
    77%
    304 Ratings

    Performance Management

    Justworks Hours

    Feature Set Not Supported
    N/A
    8.1

    UKG Pro

    81%
    UKG Pro ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    8.1
    81%
    374 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    7.8
    78%
    294 Ratings

    Review status tracking

    N/A
    0 Ratings
    8.2
    82%
    396 Ratings

    Review reminders

    N/A
    0 Ratings
    8.1
    81%
    360 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    8.2
    82%
    302 Ratings

    Succession Planning

    Justworks Hours

    Feature Set Not Supported
    N/A
    7.4

    UKG Pro

    74%
    UKG Pro ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    7.0
    70%
    138 Ratings

    Candidate ranking

    N/A
    0 Ratings
    7.6
    76%
    145 Ratings

    Candidate search

    N/A
    0 Ratings
    7.7
    77%
    143 Ratings

    Candidate development

    N/A
    0 Ratings
    7.4
    74%
    136 Ratings

    Recruiting / ATS

    Justworks Hours

    Feature Set Not Supported
    N/A
    8.1

    UKG Pro

    81%
    UKG Pro ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    8.1
    81%
    402 Ratings

    Company Website Posting

    N/A
    0 Ratings
    8.7
    87%
    385 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.9
    79%
    306 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    8.2
    82%
    358 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.3
    73%
    297 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    8.5
    85%
    386 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.9
    79%
    359 Ratings

    Attribute Ratings

    • Justworks Hours is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    Justworks Hours

    91%
    23 Ratings
    8.4

    UKG Pro

    84%
    869 Ratings

    Likelihood to Renew

    Justworks Hours

    N/A
    0 Ratings
    9.8

    UKG Pro

    98%
    190 Ratings

    Usability

    Justworks Hours

    N/A
    0 Ratings
    7.8

    UKG Pro

    78%
    164 Ratings

    Availability

    Justworks Hours

    N/A
    0 Ratings
    9.3

    UKG Pro

    93%
    130 Ratings

    Performance

    Justworks Hours

    N/A
    0 Ratings
    8.4

    UKG Pro

    84%
    480 Ratings

    Support Rating

    Justworks Hours

    N/A
    0 Ratings
    8.2

    UKG Pro

    82%
    782 Ratings

    In-Person Training

    Justworks Hours

    N/A
    0 Ratings
    9.9

    UKG Pro

    99%
    85 Ratings

    Online Training

    Justworks Hours

    N/A
    0 Ratings
    8.5

    UKG Pro

    85%
    198 Ratings

    Implementation Rating

    Justworks Hours

    N/A
    0 Ratings
    8.8

    UKG Pro

    88%
    153 Ratings

    Configurability

    Justworks Hours

    N/A
    0 Ratings
    8.6

    UKG Pro

    86%
    75 Ratings

    Ease of integration

    Justworks Hours

    N/A
    0 Ratings
    8.1

    UKG Pro

    81%
    64 Ratings

    Product Scalability

    Justworks Hours

    N/A
    0 Ratings
    9.1

    UKG Pro

    91%
    91 Ratings

    Vendor post-sale

    Justworks Hours

    N/A
    0 Ratings
    8.9

    UKG Pro

    89%
    54 Ratings

    Vendor pre-sale

    Justworks Hours

    N/A
    0 Ratings
    9.0

    UKG Pro

    90%
    47 Ratings

    Likelihood to Recommend

    Justworks

    When you have a larger facility, being able to clock in from different spots on the property is very convenient. The only issue I have is sometimes forgetting to clock out before leaving! But I found that setting an alarm on my phone and then being able to access the app right away has made things nice and easy. Aside from that, you do need make sure that wherever you use the app has good connection. This can be a problem if you're attempting to use the app out in the field.
    Read full review

    UKG

    UKG is pretty well-rounded. There are some problems/lack of functionality, but it is very useful and helpful in other aspects. I mainly use the Recruiting Gateway and Onboarding Gateway. I wish there was more abilities for the hiring managers and other managers who are allowed to view posts/candidates. They can not view the presence tab, which is where documents the applicant attached are held and where documents that are uploaded by our Recruitment team are also uploaded. Since managers can't view this, it makes it difficult for them to see the whole picture and requires us to manually send them to the managers if needed. Also - the formatting in the Notes section under each applicant should have more format abilities. It all blends together in one big paragraph instead of allowing bullet points/tabs/etc.
    Read full review

    Pros

    Justworks

    • Boomr tracks daily work hours and weekly totals automatically. The system sends weekly email reminders of the work week ending and digests of the previous week's hours worked.
    • The interface is intuitive and easy to use and understand. Open the mobile app, select your location and click "Track time." The app also tracks break times, and shifts can be edited afterward.
    • Boomr makes it easy for the payroll department to gather payroll information at the end of a week.
    Read full review

    UKG

    • Streamline payroll and tax payments
    • BI reports and analytics - via scheduled delivery
    • Consolidating all employee data on a user-friendly platform for easy navigation and administration
    • Products are holistic, and all geared towards helping HR and companies manage their teams and team members
    Read full review

    Cons

    Justworks

    • There are rare times when Boomr will not load and open, essentially blocking you out from checking in, out, or whatever it may be.
    • I would like to be able to see more visual charts to track as oppose to just a list of the times.
    Read full review

    UKG

    • Onboarding - being able to really reach a new hire in the days before their start date, with the information that they may need ahead of time or on day 1
    • Proxy for the HR Team - HR usually gets requests from employees that it would be helpful if there was the ability to proxy in the system as that employee to see the exact errors or questions that arise, instead of asking for screenshots and having to hold meetings to see the employee's screen
    • Support - has been lacking recently compared to what it was. Most of the representatives are really knowledgeable, however, their ability to react to your service ticket in a timely manner leads to many escalations. In the past, we have been able to get quicker service and not miss SLAs, however recently we have noticed more slipping in response times.
    Read full review

    Pricing Details

    Justworks Hours

    Starting Price

    $5 per month per user

    Editions & Modules

    Justworks Hours editions and modules pricing
    EditionModules
    Standard Tier51
    Business Tier92

    Footnotes

    1. per month per user
    2. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Simple plans, straightforward pricing. Find what fits in no time with our clear options and pricing. All plans include: - Customer safeguards: Proactive compliance support & custom built-in safeguards - Customer visibility: Straightforward reporting for greater visibility & insight - Customer support: Unlimited multi-channel customer support

    UKG Pro

    Starting Price

    Editions & Modules

    UKG Pro editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Contact UKG

      Likelihood to Renew

      Justworks

      No answers on this topic

      UKG

      We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
      Read full review

      Usability

      Justworks

      No answers on this topic

      UKG

      There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
      Read full review

      Reliability and Availability

      Justworks

      No answers on this topic

      UKG

      I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
      Read full review

      Performance

      Justworks

      No answers on this topic

      UKG

      Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
      Read full review

      Support Rating

      Justworks

      No answers on this topic

      UKG

      Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
      Read full review

      In-Person Training

      Justworks

      No answers on this topic

      UKG

      I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
      Read full review

      Online Training

      Justworks

      No answers on this topic

      UKG

      I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
      Read full review

      Implementation Rating

      Justworks

      No answers on this topic

      UKG

      Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
      Read full review

      Alternatives Considered

      Justworks

      I have only used Boomr to track my time, but before I used Boomr I logged my time manually. Boomr is much easier and gives me more peace of mind than manual logging. I have had a largely positive experience with Boomr so far
      Read full review

      UKG

      UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
      Read full review

      Scalability

      Return on Investment

      Justworks

      • Boomr has helped us save employee and HR time so employees do not have to manually fill out a timesheet
      • Boomr has helped us with accuracy of reporting.
      • Boomr has helped us with making it easy for employees to clock their time!
      Read full review

      UKG

      • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
      Read full review

      Screenshots

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