What users are saying about
47 Ratings
Top Rated
61 Ratings
47 Ratings
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Score 8.4 out of 100
Top Rated
61 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

K2 Software

Not well suited for:
- automation of knowledge work (Adaptive/Dynamic Case Management);
- use cases requiring application of very advanced business rules. There is a third party business rules engine that works well with K2 though;
- Java engineers- wanna-be-BPM consultants - K2 is best suited for Business Technologists aka Citizen Developers;
- outsourcing based delivery model - you need to train your onshore people;
- teams and companies that don't want to learn on their own. if you want to outsource your DPA program to a foreign based IT services provider, pick a different vendor;

Well suited for:
- 60-70% of all digital process automation uses cases you will find in your organization;
- department and enterprise-grade process automation applications;
- Citizen Developer adoption;
- integration intensive use cases;
- software teams not afraid to extend K2 with their own code through well-documented APIs;
Anonymous | TrustRadius Reviewer

OnBase by Hyland

The overall product itself is first class. The Hyland training department and the material provided is first class as well. The solution is scalable and agile. Because a solution can be configured with no coding required, it can meet needs without additional staffing. Solutions with Hyland can also be built on to. So, say you start with a small scan, index, and retrieve function and then later want to add on a workflow piece, you can take the same information, system and add on to the solution. From there, an organization can add on additional functions like work view/case management, advanced capture, and other modules to grow the solution.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

K2 Software
7.4
OnBase by Hyland
Dashboards
K2 Software
7.5
OnBase by Hyland
Standard reports
K2 Software
7.4
OnBase by Hyland
Custom reports
K2 Software
7.2
OnBase by Hyland

Process Engine

K2 Software
8.0
OnBase by Hyland
Process designer
K2 Software
8.9
OnBase by Hyland
Process simulation
K2 Software
7.6
OnBase by Hyland
Business rules engine
K2 Software
8.0
OnBase by Hyland
SOA support
K2 Software
7.8
OnBase by Hyland
Process player
K2 Software
8.9
OnBase by Hyland
Support for modeling languages
K2 Software
7.6
OnBase by Hyland
Form builder
K2 Software
7.0
OnBase by Hyland
Model execution
K2 Software
8.2
OnBase by Hyland

Collaboration

K2 Software
7.8
OnBase by Hyland
Social collaboration tools
K2 Software
7.8
OnBase by Hyland

Content Management Capabilties

K2 Software
7.6
OnBase by Hyland
Content management
K2 Software
7.6
OnBase by Hyland

Enterprise Content Management

K2 Software
OnBase by Hyland
8.9
Content capture & imaging
K2 Software
OnBase by Hyland
9.3
File sync, storage & archiving
K2 Software
OnBase by Hyland
9.9
Document management
K2 Software
OnBase by Hyland
9.6
Records management
K2 Software
OnBase by Hyland
7.9
Content search & retrieval
K2 Software
OnBase by Hyland
9.0
Enterprise content collaboration
K2 Software
OnBase by Hyland
8.6
Content publishing & creation
K2 Software
OnBase by Hyland
7.4
Security, risk management & information governance
K2 Software
OnBase by Hyland
9.9
Contract lifecycle management
K2 Software
OnBase by Hyland
9.0
Automated workflows
K2 Software
OnBase by Hyland
9.5
Artificial intelligence
K2 Software
OnBase by Hyland
6.7
Mobile support
K2 Software
OnBase by Hyland
8.5
Integration
K2 Software
OnBase by Hyland
9.9

Pros

K2 Software

  • K2 BlackPearl provides better versioning of processes than other BPM products I have used. Because of the feature-rich capabilities available being built on the MS Workflow framework, you can ultimately reach the level of code customization you need - but also leverage the tooling and code automating features of K2.
  • Its level of extensibility is fantastic. To say it is extensible and interoperable means a lot, because a lot of products SAY you can extend a feature, but it requires ripping out the kitchen of the house. K2 Blackpearl doesn't require kitchen replacement... you can upgrade the sink, replace the cabinetry, and extend pretty much everything. I have not run into a situation in the 6 years of using the product that I could NOT customize/extend a capability.
  • K2 Blackpearl's physical architecture options are plentiful. If you understand the product components and the granularity of the specific business need, you can provide an accurate blueprint installation of the product initially, and adapt or scale the product capabilities with relative ease via configuration and distributed options. They even offer training on physical infrastructure deployments if you are concerned about future use or growth.
Brent Heezen | TrustRadius Reviewer

OnBase by Hyland

  • Integration with third party applications is amazing. Being able to get documents and information through email, folder importing, mainframe screens, other applications, and xml/csv streams was simple, powerful, and effective.
  • The Application Enabler utility is one of the best I've seen which allows integration with 3rd party applications to easily pull up and locate related information within an Onbase system.
  • The administration of the platform is simple and with minimal training can be maintained by a regular system administrator.
Anonymous | TrustRadius Reviewer

Cons

K2 Software

  • Better integration with TFS automated build tools is one feature that is missing out of box. My organization has controls on code migration and deployment and use TFS for other code and builds. We cannot use the automated build for K2 workflow projects.
  • Ability to define business rules in external rules engine/repository which can be used by workflow processes
Ajay Mandke | TrustRadius Reviewer

OnBase by Hyland

  • Lack of feature parity between clients. Some features are supported in Thick Client, but not in Unity Client (Or the other way around).
  • Confusing menu structures within administrative programs. Lots of bouncing between programs in order to configure or tweak things.
  • Report Services is an additional license and should be included with the base product.
Andrew Yoder | TrustRadius Reviewer

Likelihood to Renew

K2 Software

K2 Software 8.1
Based on 7 answers
While K2 blackpearl is powerful, it shouldn't be an automatic selection for all situations. A careful analysis of business requirements, cost, and projected long-term use is required before choosing a K2 offering over a competitor, as is true with almost any other business product. The more hands-on development you can get with K2 blackpearl the better you will be at determining if it's the correct product for your needs. Don't let a sales pitch sway you into purchasing or using the product; experience what it can do for yourself!
Anonymous | TrustRadius Reviewer

OnBase by Hyland

OnBase by Hyland 9.1
Based on 3 answers
Onbase is a multifunctional application that can integrate with nearly anything.
Anonymous | TrustRadius Reviewer

Usability

K2 Software

K2 Software 8.9
Based on 3 answers
K2 platform has multiple designers (Web based designer ,k2 studio, visual studio) each targeted at business analysts,power users, and developers. The platform provides consistent web experience in workspace navigation for users and admins and provides excellent reports out of box.
Ajay Mandke | TrustRadius Reviewer

OnBase by Hyland

OnBase by Hyland 7.7
Based on 8 answers
As long as you know the document type you're looking for, OnBase is great. If you don't know the document type, you could have to look through many to find what you need. Or you could use a Custom Query, but then you have to learn which one to use. This is for the general user trying to retrieve documents. An Admin, or someone that uses OnBase daily will not have this issue and will consider easier to use.
Sheila Shaver | TrustRadius Reviewer

Support Rating

K2 Software

K2 Software 10.0
Based on 2 answers
They were always super helpful when I was learning how to use the program, and assisted me frequently when I came across unknown errors in the workspace
Kristen Roskob | TrustRadius Reviewer

OnBase by Hyland

OnBase by Hyland 9.2
Based on 15 answers
I have had exceptional support from Hyland; however, I am a direct customer from Hyland and receive support directly from Hyland support technicians. I have heard complaints from other customers who have partner relationships as then the support is 100% driven through the partner and you are dependent on the skills and abilities of your partner corporate support team.
Beverly Ehlbeck | TrustRadius Reviewer

Online Training

K2 Software

K2 Software 9.0
Based on 1 answer
It was a complete online training with virual machine provided by K2. All the infrastructure was set up before hand. The training material was pretty thorough. The instructor was knowledgeable.
Overall the training program was well designed and planned.
Deepak Kadam | TrustRadius Reviewer

OnBase by Hyland

No score
No answers yet
No answers on this topic

Implementation Rating

K2 Software

K2 Software 9.0
Based on 2 answers
No answer on this topic is available.

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
N/a was not part of this decision process.
Anonymous | TrustRadius Reviewer

Alternatives Considered

K2 Software

What previously stood K2 apart from Nintex was purely the ability to have workflows executed outside of SharePoint. Nintex are due to release a product that resides in Azure that provides this feature as well. K2 should really look into redesigning the development GUIs they are not good at all, and perhaps look at providing a cloud solution to mitigate the risk of clients having to maintain hardware as well as their workflow solutions.
Paul Keys | TrustRadius Reviewer

OnBase by Hyland

We utilized another product prior to OnBase but we were alerted that there were possible issues with solvency of the company. We were able to switch to OnBase. There are two other groups in our company that are using products (Alfresco and an internally created program) to share PDF files of drawings with others. While I have not used these programs here are some comments I have heard. These two particular software programs are limited to sharing only PDF files with users. This is to make sure that the native file is not downloaded and edited by anyone who so desires to make changes. Control of the master electronic drawing file is not possible in these programs
Anonymous | TrustRadius Reviewer

Return on Investment

K2 Software

  • Positive impact on process discipline.
  • Excellent tools for measure process cycle time, identifying process delays, and making significant improvements to processes.
  • Increased efficiency through delivery of process information to stakeholders that minimizes delays, especially when processes are running across multiple time zones, and involve people who are traveling or away from their desktop.
Mark Johnston | TrustRadius Reviewer

OnBase by Hyland

  • We have leveraged OnBase to automate many tasks that have been paper driven in the past and are now electronic.
  • Because OnBase is so versatile, it has been the solution for projects that otherwise would have caused the system to purchase another application.
Anonymous | TrustRadius Reviewer

Pricing Details

K2 Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

K2 Software Editions & Modules

Edition
K2 Software$2000.001
K2 Software EnterpriseRequest a Quote
  1. per month
Additional Pricing Details

OnBase by Hyland

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OnBase by Hyland Editions & Modules

Edition
OnBase$25,0001
  1. one-time purchase
Additional Pricing Details

Rating Summary

Likelihood to Recommend

K2 Software
8.7
OnBase by Hyland
9.1

Likelihood to Renew

K2 Software
8.1
OnBase by Hyland
9.1

Usability

K2 Software
8.9
OnBase by Hyland
7.7

Reliability and Availability

K2 Software
8.0
OnBase by Hyland

Support Rating

K2 Software
10.0
OnBase by Hyland
9.2

Online Training

K2 Software
9.0
OnBase by Hyland

Implementation Rating

K2 Software
9.0
OnBase by Hyland
10.0

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